The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,133 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They quote one price but when you get redirected to the insurer the price doubles. Then 1 min later a guy calls saying he can get me a better quote over the phone. I asked him to make it quick if he can, he then says they don't insure this post code. Lol. it's Clapham not brixton! And they had already quoted me. Bunch of jokers employing chavs, I won't waste my time again with them”

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Posted 2 years ago

“This company are scammers , they send documents out you can't open, then cancel your policies. And then charge an 75% admin fee.”

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Posted 2 years ago

“If buying on line beware, they will badger you with emails and then write to you saying you may not be insured unless you contact us. I've tried for hours over the last few days and only got through to someone on Sunday who was meant to do a call back on Monday its now Tuesday afternoon and still no call back and I still don't know what more info they want from me? Just to buy more insurance I presume”

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Posted 2 years ago

“Said could get it cheaper transferred to a sales broker couldn't even insure me .waste of my time .”

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Posted 2 years ago

“Hopeless. Some how intercepted my message on confused. Com, promised me cheaper insurance so spent 10 minutes restating my details... Then out through to someone else who didn't get those details.”

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Posted 2 years ago

“I tried to save money by using this service, I made a small mistake entering 1 year less owning my bike, I was charged extra for the premium and an admin fee (scam) which pushed my insurance way over my previous renewal quote, the cancelation charge was trapped me, I feel scammed and im sure your company make money from this but will definitely lose me as a customer and every single one of my biker freinds, thanks to social media, this will spread quickly.”

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Posted 2 years ago

“Literally the worst insurance company, just a mercenary company looking to rip ppl off .... Stay away from their cheap quotes.”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Would never recommend I would go out my way to remover your customers”

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Posted 2 years ago

“To expensive got it much cheaper.”

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Posted 2 years ago

“I have had insurance with Bikesure in the past and said i wouldn't buy from them again due to their underhand charges, such as policy change fees and a policy i bought for £200 but had to cancel shortly afterward but never received a refund. I bought this policy from MCN and paid extra to avoid Bikesure, I did not realise MCN and bikesure are the same company, if I knew it was Bikesure I would not have purchased it and due to Bikesures awful customer services I could not cancel the policy wothout losing my premium. I will not be using The Bike Insurer again for this reason.”

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Posted 2 years ago

“I asked for a third part fire and theft multibike policy and received a call back offering a comprehensive policy. I explained that that was not what I wanted and was promised a further call back which never happened. I complained by email without reply. I finally phoned them to be told that they could not offer a third party fire and theft policy in this case. Why not say so in reply to my email ? I was told by phone that complaints have to be sent by postal letter which is an absurd and unnecessary waste of time. Very poor service.”

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Posted 2 years ago

“Got lied to then got it cancelled and asked for time to give the the paperwork I was told no and you own 6.94 and we keep the deposit payment even know I wasn’t using it”

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Posted 2 years ago

“Competitive quite that ended up being more expensive due to this website autopopulating certain answers - definitely wouldn’t use again”

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Posted 2 years ago

“Absolutely disgusted directed to a phone number that cost me £28 while they held me in que.”

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Posted 2 years ago

“Noone got back to me”

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Posted 3 years ago

“Gave me wrong information”

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Posted 3 years ago

“I dont have bike insurance with you so I dont no why you are sending this message to me”

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Posted 3 years ago

“The quote was good but 6 months too early, they had old information that wasn't updated.”

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Posted 3 years ago

“Made to hard for people to insure”

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Posted 3 years ago

The Bike Insurer is rated 4.7 based on 9,133 reviews