The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,133 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So I found this company vie top cash back, motorbike insurance found me a quote from Carole Nash. With the promise of £22 pounds cash bash. So I accepted the quote. A good deal I thought. Since then motorbike insurance have declined the £22 cash back. Obviously won’t be using them again.”

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Posted 4 years ago

“Got a quote for motor bike £186 and ended up paying £230”

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Posted 4 years ago

“Because I cancelled the insurance before the end of date and I had to more for cancellation”

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Posted 4 years ago

“Not impressed. I dont want to be pestered and nagged with phone calls and emails. Your representative also informed me there were better deals not available through the web site so whats the point of the web site?”

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Posted 4 years ago

“Awful, price advertised was not what the policy ended up costing. Then if i cancelled, charged a cancellation fee for an unvalidated policy”

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Posted 4 years ago

“I was treated very badly”

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Posted 4 years ago

“Well rubbish promise to beat any quote which they can but for 1p less but with a squillion quid excess, not worth it.”

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Posted 4 years ago

“Pointless exercise as the company I went with were worse than useless”

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Posted 4 years ago

“Bad as well as unfair”

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Posted 4 years ago

“Didn't tell you correct price almost tripled then had the cheek to charge £60 cancellation fee which I'm looking into be aware when using them”

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Posted 4 years ago

“Very expensive”

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Posted 4 years ago

“does not solve problems,sorry”

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Posted 4 years ago

“They showed me the absolute worst price of all insurers asking me close to £2,000 a year for a £4,000 motorcycle. These people are a complete joke and I will never contact them again? They should be bankrupt soon with such a pricing policy”

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Posted 4 years ago

“Too Expensive”

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Posted 4 years ago

“I am Trying to add a driver to my policy but so far no luck.I cannot communicate with Bike Insurer.”

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Posted 4 years ago

Hi Thanks for your feedback. The Bike Insurer is a comparison site, not an insurer. To make changes to your policy you will need to contact your existing insurer. You can find out who that is by checking your bank statement to see who you made a payment to. I hope that help.

Posted 4 years ago

“Stupidly high price, waste of time”

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Posted 4 years ago

“don't contact them.”

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Posted 4 years ago

“Awful. Truly awful in every way. Impossible to get through to, impossible to get a straight answer out of them. Totally awful. I have now given up the bike altogether as the thought of diving into their rabbit hole ever again makes me prefer to go by foot.”

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Posted 4 years ago

“These people sent a reminder at the wrong time and panicked me to believe my insurance had run out.I then re insured and had two insurances running at the same time.On calling them I had a young lady say to me 'your fault you should have checked as these are automated emails'.The problem is it cost me my no.claims for that year and I dont have the time as i have my own business and a 2yr old keeping me fully occupied, you rely on emails to be accurate.Very dissapointed.”

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Posted 4 years ago

“Not very good I am afraid / a young man answered the telephone and asked if he could help / he said he would transfer me to a sales desk / however nobody. Answered the telephone and I was waiting for several minutes. I therefore disconnected the call. Denis.”

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Posted 4 years ago

The Bike Insurer is rated 4.7 based on 9,133 reviews