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The Bed and Mattress Centre Reviews

5.0 Rating 891 Reviews
99 %
of reviewers recommend The Bed and Mattress Centre
5.0
Based on 891 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Bed and Mattress Centre Reviews
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Phone:

01243 775151

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Anonymous
Anonymous  // 01/01/2019
Very friendly & informative
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Posted 3 years ago
Lovely mattress. Would recommend for customer service, price and delivery.
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Posted 3 years ago
Second visit to buy beds and mattresses would not think of going somewhere else great service starting with information advise to delivery
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Posted 3 years ago
I bought a bed from The Bed and Mattress Company in June and was so pleased with the product and service that I went back to them when we decided to buy another bed a month later. I can highly recommend them
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Posted 3 years ago
The guys would give up thier last chest of drawers for a customer that's just what they did went above and beyond to give a fab service and at a terrific price too awesome
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Posted 3 years ago
Staff were patient & knowledgeable Mattress is excellent too. Thank you.,
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Posted 3 years ago
Very nice people, quality goods at a reasonable price. Very knowledgeable, no pressure sales. Delivered on time within our required timeframe and would use them again when we need another bed/mattress.
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Posted 3 years ago
Great customer service both in sales and delivery and the mattress is heavenly.
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Posted 3 years ago
I bought an ottoman bed frame and I’m really happy with the product - sturdy, looks great and offers plenty of storage! The delivery was also solid! They were very friendly and the assembly of the bed was quick and efficient. I would definitely recommend.
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Posted 3 years ago
Excellent service. We bought a new bed and mattress. Clearly know their business and their advice was really good in helping us choose what was right for us. Delivery date was as stated and the staff who built the bed were very efficient. Throughly recommended.
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Posted 3 years ago
I’ve been needing a new mattress for a while and popped in and was greeted with a smile. I explained what I was looking for and they listened and guided me through the range and then they left me to try all the different mattresses. When I chose they then took me through the different options for delivery and taking the old one away to recycle and arranged a delivery day. The day of the delivery they were running behind but kept me informed and when they delivered they did everything setting up the new one and taking the old. Very good service all round and great value
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Posted 3 years ago
Absolutely no pressure to buy, or buy more expensive. We went back 3 or 4 times to try the beds and there was never any pressure. Staff were knowledgeable and very helpful. Altogether a nice experience.
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Posted 3 years ago
I have bought from The Bed and Mattress company before so when i needed another new bed I went straight back to them and found just what I wanted in the store. The bed was soon in store and delivered by two very friendly and efficient chaps. I can highly recommend The Bed and Mattress company.
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Posted 3 years ago
We are so so pleased with our bed & mattress! From looking around the store, to delivery, so easy and so efficient. Staff are really friendly and helpful, our bed was delivered & build under the hour! Amazing work, and we sleep SO well on it. oh and it is absolutely beautiful. Thank you so much all, we can’t recommend you enough✨
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Posted 3 years ago
Amazing service, left straight away with the perfect mattress. Will 100% use again.
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Posted 3 years ago
Provided good advice, didn't try and sell me the most expensive bed, and were polite and friendly. The order was received within the time (two to three weeks) and I was contacted to reconfirm I would be around for the delivery. The two lads who came arrived on time and were friendly and polite too - and checked I was happy with the position of the bed and condition before leaving. I could not have asked for more really. Thank you all.
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Posted 3 years ago
Genuine feedback… Very pleasant and knowledgeable Extremely nice to deal with Quick delivery within the promised day and time slot Highly recommended
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Posted 3 years ago
Happy with our purchase. Given as much time as we needed to decide on a bed to suit us. Helpful staff, from showroom to delivery men. Bed looks great. Would recommend The Bed and Mattress Centre to everyone.
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Posted 3 years ago
Downsizing into a Granny Annexe so I needed an ottoman bed for safely storing my lifetime memories out of sight. Matthew was friendly, approachable and extremely knowledgable. He quickly ascertained the best bed for me and my budget. Incredible choice of mattresses and I felt no embarrassment trying them all out in store. Delightful delivery men negotiated the building site terrain of the new Annexe without complaint. All in all I cannot recommend The Bed & Mattress Centre highly enough.
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Posted 3 years ago
Dominic helped me buy an amazing 6ft bed and mattress without me ever setting foot in the shop! I live 50 miles away. The delivery men arrived promptly, put the bed together and kindly took my existing bed apart and moved it to another room. I heartily recommend the Bed and Mattress store.
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Posted 3 years ago
The Bed and Mattress Centre is rated 5.0 based on 891 reviews