The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,409 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on line, received a phone call to confirm everything, delivery quick, no issues at all, Item was perfect, looking for more items to order and wont hesitate to use then again”

Helpful Report

Posted 2 years ago

“Efficient, appreciated 10% discount. Were a bit concerned about the delivery as they warned us only one person on the van and would not go up steps etc. The driver willingly manoeuvred our slimline dishwasher into the hall without any problem which was a relief”

Helpful Report

Posted 2 years ago

“Pretty much straight forward purchasing experience...purchase (at a fantastic discount price!) & book a delivery date. Appliance delivered bang on time by a friendly driver, seamless and professional service. Thank you! Will definitely purchase from the depot again👍✅🥳”

Helpful Report

Posted 2 years ago

“Great saving on price against All other suppliers. Delivery was informed to us well in advance, the driver was spot on time at 6am and was a very careful and extremely polite chap. We will definitely be buying from here again, many thanks to the team.”

Helpful Report

Posted 2 years ago

“Great service and communication, they were also the most competitive in price!”

Helpful Report

Posted 2 years ago

“Great service and very helpful staff. Great to be able to walk in and pick up the product there and then. Anna was very helpful”

Helpful Report

Posted 2 years ago

“Hello. My husband and I were so pleased to be able to buy a Cooker hood extractor fan from you for £49. Super service and very experienced driver and delivery. Thank you very much.”

Helpful Report

Posted 2 years ago

“Would give 10 stars if possible. Laura was a credit to your company and went out of her way to help with the ordering. The driver rang with the delivery time, was very friendly and carried the appliances in for us. Delivery within 48 hrs- exceptional as only ordered just before closing. Will use again.”

Helpful Report

Posted 2 years ago

“Thank you for helping us find an extractor fan and hood. Such good service and so reasonable.”

Helpful Report

Posted 2 years ago

“Good prices, communication and delivery times. Will definitely revisit. Well done!”

Helpful Report

Posted 2 years ago

“My first time with The Appliance Depot and I’m very happy. The descriptions were honest (we bought three appliances of different categories), the prices were great and the delivery was spot on. We’ll be back!”

Helpful Report

Posted 2 years ago

“From the first enquires through to purchase and delivery, everyone was very helpful and informative. Initially called to discuss an item and the member of staff explained how best to use the website and compare the items using the photos to see the minor marks/dents on the items. After ordering online late Sunday we received a confirmation and delivery booking call on Monday and the fridge arrived Thursday to us in London. The delivery driver rang to let me know he was close by and he brought the fridge into the kitchen without any issues. Would defiantly use again for future appliance shopping. Thank you :-)”

Helpful Report

Posted 2 years ago

“We ordered a microwave on a Bank Holiday and it was delivered on the Wednesday. The customer services team were amazing. They rang us and kept us informed about our delivery. We would definitely recommend and use again. Thank you.”

Helpful Report

Posted 2 years ago

“Very helpful lady called Charlie was so helpfull delivery guy was very helpful also would recommend this company to everyone best prices best service delivery thku”

Helpful Report

Posted 2 years ago

“They answered my questions regarding the item before ordering in great detail and quickly. On the day I ordered I received a call to arrange delivery which was very professional, and could accommodate my request for a particular date. I called on the morning of the delivery and was given an approximate time and was advised the driver would call. The driver called as advised and was extremely helpful on arrival and unpacked the item for inspection”

Helpful Report

Posted 2 years ago

“Firstly a great item and price. Kept updated on delivery which occurred on a bank holiday. Arrived in the allocated time slot and delivered to my door via a long drive. Driver was friendly and very helpful. Five star service.”

Helpful Report

Posted 2 years ago

“Great communication. Staff were very helpful .”

Helpful Report

Posted 2 years ago

“Excellent service easy to order kept up to date with order delivery driver very good and helpful”

Helpful Report

Posted 2 years ago

“Reliable, honest, polite, smart and helpful. A credit to the company and an example to us all Thankyou.”

Helpful Report

Posted 2 years ago

“Fantastic service, really quick delivery and kept me fully updated throughout. Would definitely use this company again.”

Helpful Report

Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,409 reviews