The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,441 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,441 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great value cooker. We had great communications from The Appliance Depot, our order was confirmed and a receipt issued by email. It was easy to arrange delivery on the phone which was also confirmed by email. The delivery driver sent us a text message telling us that he would be with us within half an hour. When he arrived (on time) he was very polite and helpful. We highly recommend this company for great value and service ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“delivery was excellent and communication clear and concise. received a phone call on the morning of delivery. price was also best available and washing machine purchased was in perfect condition. would use again should the need arise and would definitely recommend to friends and family.”

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Posted 2 years ago

“I ordered a Smeg range cooker from Appliance Depot at an amazing saving of over £500 on the list price due to some damage that is basically invisible to the naked eye! The company promptly arranged delivery and the van turned up on the allotted day. Unfortunately the driver had had to take leave due to a family emergency so the person driving/delivering was the company's IT guy. I must say I was really impressed by a firm where the employees are so flexible and versatile and determined not to let customers down. This man did his utmost to get the cooker into our house, even waiting while our builder had to take the front door off to make room. I really can't thank him enough for his help, patience and forbearance. I will definitely be using Appliance Depot for future purchases and recommending it to others. The majority of the items have damage in places you'll never see - the back, the sides - and you still have the normal one year guarantee, plus enormous savings on branded goods. What's not to like?”

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Posted 2 years ago

“Easy to deal with and contacted to confirm delivery.”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“It was simple to order on line. You had a wide range of products to choose from. I was kept updated about the delivery and the driver was really helpful in pre contacting us so we ere there to meet them. I would highly recommend. Bonus great saving!”

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Posted 2 years ago

“Every thing seemed easy to go through the process online”

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Posted 2 years ago

“Very pleasant and helpful advice from start to finish advising on my purchase and delivery options.”

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Posted 2 years ago

“Easy to arrange On time Friendly staff during phone calls Clear arrangements for delivery Good price”

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Posted 2 years ago

“Delighted with the induction hob. Tip top communication about delivery which arrived bang on time”

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Posted 2 years ago

“A very professional company with great prices. Very good communications with a phone call and a conformation email. Highly recommended.”

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Posted 2 years ago

“Really happy from start to finish, very friendly and the driver was brilliant. Thanks.”

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Posted 2 years ago

“Great service and products at a competitive price. Second time we’ve purchased items from the Appliance Depot.”

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Posted 2 years ago

“Very good communication speedy delivery great price”

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Posted 2 years ago

“Good experience getting a dishwasher here. Personal Comms, nice delivery driver, had me check the appliance and reminded me about warranty info. We are still connecting everything up so can't comment on the actual appliance yet but it looks great and had a really good experience with the company.”

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Posted 2 years ago

“I am very impressed with the service from Appliance Depot - everything from the website, ordering, communication from them and the delivery process and delivery driver has been excellent- delighted with our purchase! Great value and minor packaging damage exactly as described.”

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Posted 2 years ago

“Great prices and genuinely good service, you get a call before delivery, and you are never put through to a call center abroad.”

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Posted 2 years ago

“Great appliance, great price and delivered promptly. Thank you”

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Posted 2 years ago

“Great deals and easy delivery. I had one fridge which arrived and wasn't working and it was replaced within a week. Super friendly staff and delivery people - would 100% recommend purchasing from here Note one thing that is slightly annoying is that that you cannot use two discount codes so if you please a bid on a sale item you wont be able to apply discount codes that are currently live.”

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Posted 2 years ago

“Good Response to queries Awaiting for their speedy Delivery”

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Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,441 reviews