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The Appliance Depot Reviews

4.6 Rating 1,311 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

4.6

Based on 1,311 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 21st April 2023

The Appliance Depot 5 star review on 5th November 2022

The Appliance Depot 5 star review on 29th October 2022

The Appliance Depot 5 star review on 22nd October 2022

The Appliance Depot 5 star review on 6th October 2022

The Appliance Depot 5 star review on 4th October 2022

The Appliance Depot 5 star review on 17th September 2022

17

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Appliance Depot Team replaced a Neff K5872SEOG built-in fridge/freezer which had a refridgerent issue with a brand new Neff fridge/freezer of the same model. They transferred the doors to the left hand side, did a thorugh engineer check etc., to make sure the fridge/freezer was in perfect worked order before delivery. We will not hesitate to use The Appliance Depot again. Excellent prooce and good service. Jenny Green”

Posted 3 months ago

“I ordered my appliance on line. there was a problem, which was soon solved by a very curteous lady. My delivery was arranged.. When it arrived the appliance was soon put into its designated place, the whole experience, from start to finish , went smoothly. I would certainly recommend Appliance Depot.”

Posted 3 months ago

“Good website that clearly identifies blemishes on each appliance. Good prices, really easy no messing purchasing. Good value quick and easy delivery. All in as smooth a purchase as you could hope for.”

Posted 3 months ago

“Oven I bought was great value, free delivery next day in morning , delivery was communicated very well and delivered into my kitchen. Staff at shop and delivery guys were very helpful 👍”

Posted 3 months ago

“Excellent communication at all stages of the order process including a phone call a couple of days in advance of the delivery and then one from the driver about half an hour before getting here. The driver checked the goods thoroughly before leaving.”

Posted 3 months ago

“Exceptional price, exceptional service, and courtesy. Do I work for them? No, but I bet they treat their staff well.”

Posted 3 months ago

“Good price great sevice so couldn't fault it.”

Posted 3 months ago

“I ordered I new Smeg integrated fridge. It arrived on time the delivery guy did check it over and all seemed ok. When I unpacked it to install it I noticed a white cover grill was broken. I called and It was answered by a nice lady called Anna. She ask me send over pics of the damage and she then went away and sorted a replacement for and it arrived in a couple of days. This is the the third item I have bought and I have received great service each time. Highly recommend this company and the staff.”

Posted 3 months ago

“Good price, good service. Very nice and prompt phone call about delivery.”

Posted 3 months ago

“Excellent customer service and fast delivery”

Posted 3 months ago

“Great service, high-quality products, and very good value for money! Highly recommended.”

Posted 3 months ago

“Very happy with the service from TAD. Friendly, responsive and delivery first from various suppliers I used for kitchen appliances.”

Posted 3 months ago

“Excellent and efficient service. The washing machine we ordered had 2 tiny dents that doesn't effect the performance and are hardly noticeable. It was delivered on time and they kept me up to date with time of delivery as promised. Would definitely use again.”

Posted 3 months ago

“Great price and good information on delivery. The delivery driver was excellent in getting the fridge into the house.”

Posted 3 months ago

“Excellent Service and good price. Delivery driver was excellent as we had a bit of a job fitting it in.”

Posted 3 months ago

“Excellent, friendly and on time service. Goods received exactly as advertised at a great cost saving over RRP.”

Posted 3 months ago

“From placing the online order to delivery ,we were kept informed. Driver was helpful and arrived exactly at the time he said he would. Good service all round.”

Posted 3 months ago

“From purchase to delivery we were kept informed and when the washer dryer was delivered bang on time it was in perfect condition. Well done Appliance Depot.”

Posted 3 months ago

“Very happy with Smeg washer/dryer, fantastic value. The ladies in customer service were very helpful and kept me informed of delivery date 😊 Many thanks, keep up the good work!”

Posted 3 months ago

“Excellent service can’t fault it”

Posted 3 months ago

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The Appliance Depot is rated 4.6 based on 1,311 reviews