The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,509 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful sales person Laura who looked after us very well. We bought a fridge which will come in a couple weeks,”

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Posted 1 year ago

“Great saving on a designer extractor with no damage as described great communication for delivery arrived quickly real good service thanks”

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Posted 1 year ago

“Your staff were very friendly and helpful and solved my question”

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Posted 1 year ago

“I don’t even want to give you one star. The most awful experience I have had. My extractor hood was damaged. I could not examine this until my kitchen was being fitted - but because this was more than 48 hours was sent a email which says after this no liability. Great customer service….not. Delivery man manhandled an already damaged box into my house. Buyer beware this is a company that sells cheaper but you get cheap rubbish!”

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Posted 1 year ago

“They resolved the problems and I am very happy with my new oven. But, the website needs to be clearer as to where you see what level of "Graded" a purchase is. Also I got two stories as to why my replacement delivery had to be rescheduled. When I called, I first got a little bit of a run around but when I spoke to a manager everything was dealt with efficiently, in a timely fashion and I am very happy with my purchase.”

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Posted 1 year ago

“Excellent service and extremely competitive prices are to be had. Furthermore ,delivery was the same day as l live nearby. Even had a bit of help with it's fitting from the delivery driver.”

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Posted 1 year ago

“The experience of buying a new oven has been pleasurable from beginning to end. Great communication online, on telephone and with the delivery driver. Very pleased with our purchase. Would use The Appliance Depot again and will be telling everyone! Thank you.”

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Posted 1 year ago

“Great looking cooker arrived up in the very North of the Highlands at the nominated time as promised. The Appliance Depot are clearly very efficient, for example, when a small issue arose it was quickly and easily resolved. Special thumbs up for Irena who followed the pre-sales communication with after sales help by email and a phone call.”

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Posted 1 year ago

“Very helpful and easy transaction when ordering and arranging delivery of the appliance on the telephone. Nothing was too much trouble.”

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Posted 1 year ago

“Found our appliance on their website for an amazing price. Was delivered at a fair cost in mint condition. Customer service kept us informed throughout. Really recommended.”

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Posted 1 year ago

“Accurately decribed. Value for money. Easy to discuss item with polly and purchase. Delivery date and approx time confirmed. Efficient delivery with a nice man. A great purchase. Would buy again.”

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Posted 1 year ago

“The customer service we received from Irina was exceptional Very happy Thank you Ljiljana Willis”

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Posted 1 year ago

“Very helpful thank you for your help.”

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Posted 1 year ago

“Very helpful thank you for your help.”

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Posted 1 year ago

“very good well pleaed very helpful driver thanks”

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Posted 1 year ago

“great service , great device . thanks”

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Posted 1 year ago

“Ordered a cooker hood. Delivered promptly, good communication from customer service and courier. All arrived intact. Yet to be tested in operation but hopefully OK. Pleased with purchase, good value, would buy again.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Very courteous and professional Thank you Irina Regards George Stojanovic”

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Posted 1 year ago

“Really good service, driver was very friendly and helpful.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,509 reviews