The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.64

4.6 Rating 1,308 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,308 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 21st April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, excellent communications from a very friendly company. The delivery crew were fantastic, and a credit to The Appliance Depot. Highly recommended, and will use again.”

Helpful Report

Posted 7 hours ago

“Best service I have had in years The ordering was straight forward I was kept informed on status of order Delivery excellent driver was on time with plenty of updates as to arrival time This will be my first search for appliances Oh nearly forgot because of excellent service The price was very good”

Helpful Report

Posted 1 day ago

“CDA built in cooker available to replace life expired CDA. Very reasonable price. Ordered, picked up and self installed within 24 hours. Staff were exceptional helpful from point of order to pickup. 5 star service.”

Helpful Report

Posted 3 days ago

“Ordering was made easy over phone with efficient staff. Deliver arrived on due day and driver brought freezer into utility room and unpacked for us to inspect, so all good”

Helpful Report

Posted 3 days ago

“Great service”

Helpful Report

Posted 4 days ago

“Staff very helpful especially the man at the warehouse he was super helpful,very pleased with our purchase of Hotpoint microwave.we will return in the future if in need of appliances”

Helpful Report

Posted 1 week ago

“Really pleased with the washing machine I purchased from The Appliance Depot. Staff were very helpful booking in the delivery and the driver called ahead to let me know he was on the way. Definitely recommend.”

Helpful Report

Posted 1 week ago

“Fantastic service! I phoned up multiple times as i kept seeing another item i needed on the website. I found 5 appliances in the end. Saved a fortune over buying elsewhere. Really easy to deal with, very helpful on the phone. Everything arrived on time and all items were exactly as described. Even the delivery driver was helpful and professional. Rarely does ordering online go smoothly these days but it is nice to see there are businesses still doing it right. Thanks so much. I would recommend you guys to everybody”

Helpful Report

Posted 1 week ago

“Excellent communication from beginning to end. Delivered on time and driver rang beforehand.”

Helpful Report

Posted 1 week ago

“Excellent and prompt communication and delivery”

Helpful Report

Posted 1 week ago

“efficient and professional order process. Very helpful customer service ensuring I knew when my order would be delivered. Great purchaing experience all round”

Helpful Report

Posted 2 weeks ago

“Akash was the best assistant we could have wished for. Probably wouldn’t have made the purchase if it wasn’t for him. Now we have an amazing limited edition Smeg fridge freezer!! Paola & Fred”

Helpful Report

Posted 2 weeks ago

“Customer service was excellent, really professional and helpful. I couldn't find cheaper, arrived on time . Will definitely recommend and use again. A plus”

Helpful Report

Posted 2 weeks ago

“I came across this company while looking to purchase a new fridge, and have been absolutely amazed and delighted with the choice available. The cost of the items and the excellent descriptions made it really easy to choose what I wanted. Should I need to replace appliances in the future, this is the first place I'll come.”

Helpful Report

Posted 2 weeks ago

“I can not recommend appliance depot highly enough, my family and friends now use . I wish all companies have the same values. A star”

Helpful Report

Posted 3 weeks ago

“Excellent service good price and telling me to use a discount code. Very friendly helpful and professional”

Helpful Report

Posted 3 weeks ago

“Excellent service. Very helpful and friendly staff. Even telling me to use a discount code to buy it cheaper”

Helpful Report

Posted 3 weeks ago

“Good price appliance, good communication regarding delivery, great delivery driver, very pleasant brought appliance right into the kitchen for me. Would use again”

Helpful Report

Posted 4 weeks ago

“Excellent price and delivery driver was very helpful polite and communication excellent would buy again”

Helpful Report

Posted 4 weeks ago

“Helpful, straightforward, good choice, good value”

Helpful Report

Posted 1 month ago

The Appliance Depot is rated 4.6 based on 1,308 reviews