The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.63

4.6 Rating 1,329 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,329 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 21st April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered phone straight away, excellent customer service :-)”

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Posted 11 months ago

“They provided the appliance we looking for in good condition. The delivery service was exceptional. A friendly and helpful driver who carefully checked the appliance and also provided advice on when to use it.”

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Posted 11 months ago

“I purchased an expensive induction hob and have some queries before ordering. I rang the appliance depot and had a great chat with the team who answered all my questions and confirmed that the discount was due to a damaged box. I made my order and was quickly called to arrange delivery. The delivery driver called twice to let me know when he thought he would arrived on the day of delivery. Hob arrived as described and had no issues.”

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Posted 11 months ago

“Nice polite and someone who knows what they are talking about”

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Posted 11 months ago

“Delighted with the service provided .. ease of ordering, knowledgeable staff members, prompt delivery .. and a great discounted price .. 100% We'll certainly use The Appliance Depot in future ..and would recommend them highly”

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Posted 1 year ago

“Very good customer service, from purchase right through to delivery. Excellent communication would highly recommend!”

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Posted 1 year ago

“Great communication from start to finish. Delivery team were fantastic as well, giving plenty of notice on the day, even taking away the wrappings. Will definitley be a returning customer, as price was best by far as well! Thanks to all involved”

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Posted 1 year ago

“Good price, good communication. Delivery was delayed by a day as their van broke down but everything was communicated calmly and efficiently.”

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Posted 1 year ago

“Staffs were friendly and helpful. Sent me a couple of emails to ensure delivery goes smooly. I m very pleased with their service.”

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Posted 1 year ago

“I ordered a brand new washing machine, reduced in price due to not being in its original packaging. Delivery was excellent and the machine seems fine. I cannot fault the service I received. On this bases, well recommended.”

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Posted 1 year ago

“Friendly, polite and efficient.”

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Posted 1 year ago

“Fast service and delivery at very reasonable price point”

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Posted 1 year ago

“Searching online for a replacement integrated fridge freezer took me to The Appliance Depot. The prices were very competitive. Online ordering was a breeze and shortly after placing the order the company rang me directly to arrange a convenient delivery slot. Delivery was prompt and efficient, with the appliance being deposited in the kitchen, ready for installation. First class service from start to finish. They will be my first port of call for future appliances.”

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Posted 1 year ago

“I ordered a range cooker, which was offered at a substantial discount due to cosmetic damage. Immediately the order was placed, I had a follow up phone call to discuss delivery arrangements. I called on the delivery day and had a very informative response on my elivery timing, discussing the drops the driver had to make so that I was able to pinpoint my delivery to within an hour. Needn't have worried as the driver called 30 minutes beforehabd as promised. Driver handled the kit himself and brought it indoors as per the advice we were given. Overall, I had the impression of a very customer focussed organisation.”

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Posted 1 year ago

“I never knew that buying a new fridge could rank as high as buying a new car, but it can! Even the smell is awesome. The parallels don't stop there, I've taken to polishing it and asking my children to respect the 'new-ness'...and the buying experience from The Appliance Depot was equally pleasant. Polly closes deals very well and is very charming on the phone, the delivery driver was diligent and careful. All in all, I hope never to buy a new fridge again, but I'm certainly shopping at TAD again!”

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Posted 1 year ago

“Excellent all round. Extremely helpful. Appliance installed and working perfectly.”

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Posted 1 year ago

“I couldn’t praise this company any higher. From the delivery driver (who was the most helpful person) to the ladies I’ve spoken to in the office. We absolutely love the freezer we brought and the price was great too. I recommend this company 100% Thank you again.”

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Posted 1 year ago

“I am delighted with my new washing machine”

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Posted 1 year ago

“Excellent ordering service. Care and attention from the customer service team letting me know when the delivery would be. Bargain compared to other sellers. Early morning delivery with a call from the driver 20 mins before to warn me. Great service *****”

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Posted 1 year ago

“Excellent service from the moment I ordered until delivery,definitely use again.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,329 reviews