The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,509 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exellent customer service very helpful staff Item was delivered on the date specified and driver message 30minutes before.Would definitely recommend this company and would use them again Many thanks”

Helpful Report

Posted 4 years ago

“Very happy with the graded equipment. 3 items bought look great. Not wired in yet as electrician coming tomorrow. But so far so good. Very helpful delivery guys.”

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Posted 4 years ago

“John and Anna came to our rescue in chasing down a specific washing machine, friendly to chat to, to put our mind to rest. easy ordering with a delivery date which will be just fine as their still is a national shortage of appliances. Pricing was very competitive and the explanation of the graded appliance we were very happy with. Thanks again John and Anna for being on hand in our “hour of need””

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Posted 4 years ago

“We were happy with the appliance, and delivery when it actually came. However, we stated a specific time slot because we have steps and needed to carry them down, so we were ensuring the right people would be present. As it came a lot later then expected it was tricky to get into the house as the right people were no longer there. But, the delivery driver went above and beyond. So, everything good, bar the delivery time.”

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Posted 4 years ago

“Orders progress constantly updated. Very helpful staff and the order delivered on time.”

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Posted 4 years ago

“Jess who I spoke to on the phone was friendly and helpful . So far I have been very happy with my appliance.”

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Posted 4 years ago

“Great communication. Delivery of my new cooker was without stress and neither I nor the driver could work out why it was a ‘second’ very happy and impressed with the service.”

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Posted 4 years ago

“A truly excellent service. A big thank you to all the team.”

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Posted 4 years ago

“This is the first time I have dealt with The Appliance Depot and I will definitely check them out again for any future appliances I need to order. The price was very good and my order was handled promptly and efficiently and delivered on time.”

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Posted 4 years ago

“The fridge freezer is great. I am struggling to see any marks on it. Customer service very good. However, the delivery was late and the driver refused to put it inside the house stating that policy was to leave it outside due to a Customer claiming for damage. I wast left out in the rain with my new appliance 😑 Perhaps update delivery info.”

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Posted 4 years ago

“Good products, good prices, excellent customer services. We were kept informed all through the purchase and delivery. Helpful staff courteous delivery driver very pleased Thankyou”

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Posted 4 years ago

“Good products, good prices, excellent customer services. We were kept informed all through the purchase and delivery. Helpful staff courteous delivery driver very pleased Thankyou”

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Posted 4 years ago

“Received fridge freezer in condition as indicated. Excellent customer service from the office, unfortunately let down by delivery driver, who did not ring ahead and would not wait when he delivered, F/F left in drive way. Good value for money on goods”

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Posted 4 years ago

“Quick easy ordering with fantastic prices & service”

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Posted 4 years ago

“Excellent, personalised communications. Many thanks to Laura and Tony for responding to my phone queries. Very happy with products, prices and delivery.”

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Posted 4 years ago

“Great service great price”

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Posted 4 years ago

“Friendly, straightforward, reliable and no waiting when you phone up”

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Posted 4 years ago

“The appliance depot was brilliant I purchased a smeg range style oven I'm so happy with it and the whole experience was great completely stress free due too the 3 sale's team come customer service representatives Anna,Laura and jess... Who were amazing they even brought my delivery forward on request at no expense to me thank you so much girls you went above and beyond I will definitely be using the appliance depot again and I will also be recommending them to my clients thanks again from a very Happy customer ⭐⭐⭐⭐⭐”

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Posted 4 years ago

“Good customer service. Spoke to a human being. Delivery early and a very helpful, nice driver. Adrienne”

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Posted 4 years ago

“Easy to order, great customer services, quick deliver. Early delivery slot available before work which was great. Reduced price due to slight scratch to side panel which is not visible once installed. Would absolutely use this company again. Highly recommended!”

Helpful Report

Posted 4 years ago

The Appliance Depot is rated 4.6 based on 1,509 reviews