Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,104 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,104 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 11th May 2024

387

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of wools”

Helpful Report

Posted 3 years ago

“Thank you for an efficient and informative method of selling your materials. All received quickly.”

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Posted 3 years ago

“Very good website and ordering is easy. Good communication and responses to any queries generally within 24 hours. Value for money. Good customer service at all times, I was kept informed at each stage as my order was processed.”

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Posted 3 years ago

“Love the product. Good delivery . Postage expensive!”

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Posted 3 years ago

“Very quick dispatch and delivery thank you”

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Posted 3 years ago

“Love the fabrics. Delivery efficient but a bit expensive.”

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Posted 3 years ago

“Good delivery service, prompt arrival. Fabric was great, lovely to handle and sew. My curtains are hanging beautifully at my bedroom window.”

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Posted 3 years ago

“Good communication as I had a couple of queries, staff helpful and knowledgable. Only complaint is that I wish fabric wasn’t supplied on rolls. I realise that this would increase delivery costs , but it’s not always possible to iron fold creases our without damage.”

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Posted 3 years ago

Hello Sam, Thank you for your order. In future if you would like to order fabrics to be sent on a roll you can always call us on 01691 670562 and we can organise this for you. Kind Regards, Emily

Posted 3 years ago

“Although I was informed my choice of fabric was not in stock I was updated on on its progress so v good communication. Thank you and I would defs use again.”

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Posted 3 years ago

“Have ordered several items from material to cushion panels from this company and only ever had an issue with one panel and the way it was printed/cut which was a shame as it really was beautiful. Delivery could be a bit quicker but understand things are difficult just now.”

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Posted 3 years ago

“fast delivery”

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Posted 3 years ago

“Great quality fast delivery”

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Posted 3 years ago

“Really lovely fabrics and handy thread matching option for when purchasing online.”

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Posted 3 years ago

“I love the kind of fabrics they sell, and the order and delivery were pretty fast. I only wish they would put more effort into taking accurate pictures of some of the fabrics. Most of them very really accurate, except one dark wool that looked more like navy online, but propper blue in a real life.”