Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,720 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,720 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Excellent, helpful prompt service.”

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Posted 2 years ago

“Brilliant service quality fabric at reasonable prices”

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Posted 2 years ago

“The service, efficiency and staff friendliness is excellent. Great Aladdin’s Cave of a shop!”

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Posted 2 years ago

“Excellent quality although colours are occasionally limited. Excellent fast delivery.”

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Posted 2 years ago

“great communication, fast service, good website too”

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Posted 2 years ago

“Very helpful online staff prompt delivery”

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Posted 2 years ago

“The customer service was excellent. The fabric I ordered was out of stock but the company reordered quickly and kept me updated every step of the way. The new fabric arrived with them within days and was shipped to me overnight. The fabric itself was of excellent quality and a very good price. I will definitely use Textile Express again.”

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Posted 2 years ago

“Very swift service”

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Posted 2 years ago

“Good quality material delivered promptly, would reccomend/use again”

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Posted 2 years ago

“Good service and prompt delivery”

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Posted 2 years ago

“Marvellous choice of fabrics at a great price! Shipping was very swift! First class shopping experience.”

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Posted 2 years ago

“Good service and value”

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Posted 2 years ago

“Ordered material which was out of stock and not being replaced but Textile Team looked in their warehouse and found a material which was an excellent replacement. They were more than accommodating and I found their service very good.”

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Posted 2 years ago

“Excellent service and advice.”

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Posted 2 years ago

“Beautiful fabric excellent value for money,sent very quickly. Delighted!”

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Posted 2 years ago

“Samples dispatched quickly as was the fabric order. Excellent quality fabric which was used to recover dining room chairs.”

Textile Express 5 star review on 9th March 2023

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Posted 2 years ago

“Excellent customer service and great prices, very happy with purchase. I actually work for a furnishings company but Textile Express is better value even after my discount.”

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Posted 2 years ago

“Very helpful when I phoned and I received my order so quickly. The fabric was £15 per metre cheaper than the place I first found it so I was even happier. Thank you”

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Posted 2 years ago

“Textile Express have an amazing willingness to help with any enquiry that I have made, if you place an order they are very efficient and helpful and the fabric arrives in a very timely manner. In short a great service.”

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Posted 2 years ago

“Good customer service, Fast delivery and reasonable prices.”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,720 reviews