swiss-store.co.uk Reviews - Read 1,255 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

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swiss-store.co.uk 5 star review on 27th April 2021

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service. So helpful. Speedy delivery. Thank you.”

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Posted 2 months ago

“Smooth, easy and stress free online purchase: personalized Swiss knife and personalized leather pouch - free sharpening stone was a definite plus. Fast turnaround and shipping. No issues: perfect! Bought as Anniversary gift for husband. Although it’s not really my cup of tea, I know my husband will love it - there’s been enough hints over the years.”

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Posted 3 months ago

“Great service, great items. Good store.”

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Posted 3 months ago

“Couldn't be more happy! My parcel was delivered within 2 days only, you kept me informed throughout the whole process and on top of that, the parcel was deliver in a perfect condition, on time, exactly how you promised! Well done! :)”

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Posted 3 months ago

“Super quick shipping, good prices and high-quality, genuine products (I purchased a replacement strap for my Mondaine) and supply of the fitting tool was a bonus. I'll definitely be back for another when this strap wears out!”

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Posted 3 months ago

“They were the only reputable online shop that carried the product I needed, so I purchased and had the band shipped to the U.S. They contacted me regarding duties and then shipped the band right away. Great service! I appreciate the proactive thinking as well.”

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Posted 3 months ago

“Just what I needed”

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Posted 3 months ago

“Excellent products, built for life. Ordering and delivery fast and efficient.”

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Posted 3 months ago

“First class service. Great products and when I had to send something back they were so helpful and accommodating. Highly recommend.”

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Posted 3 months ago

“Prompt. Good prices. Easy webb site”

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Posted 4 months ago

“They use Royal Mail tracked to deliver the order which gives you a chance to select delivery date and location.”

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Posted 4 months ago

“Speedy, efficient service - quality replacement watch strap.”

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Posted 4 months ago

“Good product with quick delivery.”

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Posted 4 months ago

“Excellent experience, reliable and on-time delivery.”

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Posted 4 months ago

“You sent me the wrong item and then expected me to go to the post office to send it back to you! Hilarious.”

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Posted 4 months ago

Hi Al, It was a mistake with the watchstrap, our apologies. We had realised the error before you had received the parcel hence the phone call to advise. It's a free returns process and it could have been dropped in a post box if preferred. Mistakes, albeit rare, do happen and we thought it best to contact you to resolve it as quickly as possible. Again, I apologise for any inconvenience caused. Best wishes, Jude Customer Service

Posted 4 months ago

“Excellent product as to be expected. fast service and delivery, good communication throughout transaction”

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Posted 4 months ago

“Great store! I will buy again. Very good delivery with no problems.”

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Posted 4 months ago

“Excellent service & Customer Communication,Top Quality products & Very Reasonably Priced Swiss Army Knives.”

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Posted 4 months ago

“Very pleased good delivery loved the look and the engraving he was very pleased with it”

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Posted 4 months ago

“I ordered a Hunter Knife to use up my allotment ! Very good, even has scissors!”

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Posted 4 months ago

swiss-store.co.uk is rated 4.83 based on 1,255 reviews