swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“Quick and well packed delivery. The knife is just what I wanted - compact but rugged and smart.”

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(Cheltenham) - Posted 2 months ago

“Very easy store to navigate, kept up to date with my purchase throughout. Bag itself is as expected, very high quality, light and strong.”

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Posted 2 months ago

“Excellent store!”

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(Cheltenham) - Posted 3 months ago

“Excellent service, helpful website and speedy delivery.”

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Posted 3 months ago

“Swift service with a great range of knives. Would shop with them again.”

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Posted 3 months ago

“I tried ro buy small Victorinox penknives to replace old ones but have accidentally bought VERY small ones. I conclude that the dimensions given include the attached ring, not the knife itself which it seemed to match. Somewhat misleading as my old ones do not have a ring. Ah well I shall give those as gifts to children and start again.”

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Posted 3 months ago

“Easy purchase, well priced and quick to send out from their store.”

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Posted 3 months ago

“Lovely item, nice engraving. Quick service and posting. Recommended.”

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Posted 3 months ago

“Prompt and efficient service but a bit pricey.”

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Posted 3 months ago

“Very good service, good product.”

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Posted 3 months ago

“Two separate reviews needed really, the product and the customer service, though both positive! Very happy with the product, exactly what I was looking for when I ordered and is already in daily use. Customer service - above and beyond. I had tried out stitching on the bag as a preview and decided I didn’t want that, then placed my order without it. But, turns out I wasn’t careful enough and I’d placed it with that request still on. I called Customer Service and the lady who answered was so helpful, immediately contacting the warehouse to pause the order, get that element removed and confirmed that the item would come without embroidery. She then refunded me the £5 embroidery charge - I was happy to accept that as the price of me making the mistake, but was very impressed as a result and have already recommended your company to three other people on the back of that experience.”

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Posted 3 months ago

“Fantastic experience from start to finish. Great product and super fast delivery. Thank you!”

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Posted 3 months ago

“Excellent choice of Swiss products available. Website easy to navigate, ordering straightforward with fast despatch to my door. Highly recommended 10/10”

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Posted 3 months ago

“Excellent value for money great range of products and excellent reliable delivery”

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Posted 3 months ago

“Items not delivered as yet so only feedback for now is you should not be asking for feedback as yet. Assume this is AI / bot driven on the assumption items are delivered. Less focus on matrix driven statics and more focus on customers would be the first point.”

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Posted 3 months ago

“I ordered a Huntsman ultra which includes tweezers, pen, small screwdriver, pin and pen. I did not receive the pen. I emailed twice but received no reply. So I had to buy the pen elsewhere for £7.99”

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Posted 3 months ago

“Excellent quality products and the best you can buy for the money. You can buy cheaper but not get near the same quality. Item was shipped in good time and pretty quick receipt considering it was from Europe. Very happy with the company.”

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Posted 4 months ago

“I have been searching for the Victorinox companion slim Alox, but it seemed to be out of stock almost everywhere. It’s a particularly good pocket tool as it is slim and light and has a very useful box cutter and it’s small and lightweight. I deliberately wanted a tool without a blade, as I have plenty of those and blades are becoming more and more limiting intelligence should be used responsibility as regards where you can go and carry them, even if they are clearly inoffensive products. Swiss store had the Alox in stock, so I ordered it, even if it was a few pounds more than the best price I’d seen. It was delivered within a few days so I’m happy.”

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Posted 4 months ago

“Fast, efficient, professional service. Customer service as it should be. Well done. Thank you.”

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Posted 4 months ago

“Should come with a certificate from the TSA considering it sold as the jet setter”

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(Cheltenham) - Posted 4 months ago

swiss-store.co.uk is rated 4.8 based on 2,238 reviews