swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 1,841 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,841 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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swiss-store.co.uk 5 star review on 23rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good service and the product arrived in the promised time. A little expensive as I found the product much cheaper on the high street only a few days later.”

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Posted 3 months ago

“I received my Swiss amry knife (Champ) in good time. Unfortunately, some of the blades do not open and close properly. I do not see any damage. I am now in Kenya so retruning this item is no longer possible.”

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Posted 3 months ago

“Everything was perfect✨️✨️✨️✨️ Thank you”

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Posted 4 months ago

“Like the products and prices but please stop using Royal Mail for shipping. They are so unreliable. I have been waiting 2 weeks for my order.”

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Posted 4 months ago

“Good quality knife, only the negative box was damaged and it was a gift.”

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Posted 4 months ago

“I can’t rate as yes this is a Christmas present Thank you”

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Posted 5 months ago

“Product as expected and quick delivery.A slight complaint that the box , containing the knife was slightly squashed in transit which is not ideal as it’s for a Christmas present.Maybe an additional layer of padding within the padded envelope would help”

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Posted 5 months ago

“I tried buying a similar product from amazon but the quality wasn't as good. So I went direct to wholesalers.”

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Posted 6 months ago

“The strap arrived promptly and my husband was able to fit it easily.”

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Posted 6 months ago

“Ordered a walnut panel pen knife. Competitive price and fast delivery. Only small moan...it was posted in flat envelope so box was damaged, poor for gift presentation.”

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Posted 6 months ago

“Great service. Quick delivery. Quick, free returns process. Took a little while to make refund. But no complaints.”

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Posted 8 months ago

“My wife has just purchased a 2022 Damascus Swiss arm knife limited addition. She also had my name inscribed on it as well for my 70 th Birthday. Many thanks to Swiss Store especially Jackie who had to sort an adjustment to my order Many thanks Ian Tilley”

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Posted 11 months ago

“You did your job. It was okay and everything was fine. The packaging for delivery was very good. I didn’t expect more than I got, so what else can be said; if you want praise for just doing what is expected, look elsewhere. You just did your job.”

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Posted 1 year ago

Thanks for taking the time to leave us a 4 star rating, Richard. Kind Regards, Jamie

Posted 1 year ago

“Very happy with strap. Although designed for Mondaine successfully fitted to Garmin instinct 2s.. Quality rubber with anti-slip pattern, and flexibility making it comfortable to wear.”

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Posted 1 year ago

“Quality of product and engraving is excellent. Only downside was box it came in. Wished I had purchased a knife wallet, but at £10 each and as I purchased 2 knifes this was too excessive”

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Posted 1 year ago

“Original items lost in post. Poor packaging. Follow up dealt with admirably.”

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Posted 1 year ago

“The product arrived promptly and seems to be just what I wanted. It's a present for my husband for Christmas so hasn't been used yet.”

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Posted 1 year ago

“Very speedy service, even with engraving the knife came very fast. Unfortunately the knife was a lot smaller than I expected, I ended up keeping it for myself, it was far to small for my nephew who is a farmer. Just keyring size! Really in the end it was my fault for buying this online. I did get my nephew a nice big Swiss Army Knife from a shop in Pitlochry so all good in the end! Possibly sizes should be made clearer on the website.”

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Posted 1 year ago

“Very good service, very prompt attention and delivery on time, very pleased.”

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Posted 1 year ago

“A good service with quality products. A little more expensive than would like though!”

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Posted 1 year ago

swiss-store.co.uk is rated 4.8 based on 1,841 reviews