swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,216 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent store!”

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(Cheltenham) - Posted 2 weeks ago

“Excellent service, helpful website and speedy delivery.”

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Posted 3 weeks ago

“Swift service with a great range of knives. Would shop with them again.”

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Posted 3 weeks ago

“Easy purchase, well priced and quick to send out from their store.”

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Posted 4 weeks ago

“Lovely item, nice engraving. Quick service and posting. Recommended.”

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Posted 4 weeks ago

“Very good service, good product.”

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Posted 1 month ago

“Two separate reviews needed really, the product and the customer service, though both positive! Very happy with the product, exactly what I was looking for when I ordered and is already in daily use. Customer service - above and beyond. I had tried out stitching on the bag as a preview and decided I didn’t want that, then placed my order without it. But, turns out I wasn’t careful enough and I’d placed it with that request still on. I called Customer Service and the lady who answered was so helpful, immediately contacting the warehouse to pause the order, get that element removed and confirmed that the item would come without embroidery. She then refunded me the £5 embroidery charge - I was happy to accept that as the price of me making the mistake, but was very impressed as a result and have already recommended your company to three other people on the back of that experience.”

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Posted 1 month ago

“Fantastic experience from start to finish. Great product and super fast delivery. Thank you!”

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Posted 1 month ago

“Excellent choice of Swiss products available. Website easy to navigate, ordering straightforward with fast despatch to my door. Highly recommended 10/10”

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Posted 1 month ago

“Excellent value for money great range of products and excellent reliable delivery”

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Posted 1 month ago

“Excellent quality products and the best you can buy for the money. You can buy cheaper but not get near the same quality. Item was shipped in good time and pretty quick receipt considering it was from Europe. Very happy with the company.”

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Posted 1 month ago

“I have been searching for the Victorinox companion slim Alox, but it seemed to be out of stock almost everywhere. It’s a particularly good pocket tool as it is slim and light and has a very useful box cutter and it’s small and lightweight. I deliberately wanted a tool without a blade, as I have plenty of those and blades are becoming more and more limiting intelligence should be used responsibility as regards where you can go and carry them, even if they are clearly inoffensive products. Swiss store had the Alox in stock, so I ordered it, even if it was a few pounds more than the best price I’d seen. It was delivered within a few days so I’m happy.”

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Posted 1 month ago

“Fast, efficient, professional service. Customer service as it should be. Well done. Thank you.”

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Posted 1 month ago

“Should come with a certificate from the TSA considering it sold as the jet setter”

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(Cheltenham) - Posted 1 month ago

“Great products, great shipping, great customisability options. Perfect gifts for the people who love multitools and things of the sort.”

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Posted 1 month ago

“High quality Victorinox penknife engraving, excellent packaging and fast deliery from Swiss Store - all excellent!”

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Posted 1 month ago

“I was very pleased with the watch I purchased for my husband. It came quickly and efficiently.”

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Posted 1 month ago

“Excellent service good updates on shipping, item arrived bang on time.”

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Posted 1 month ago

“Service was great, they were fast and responsive, even over Christmas. With email receipts and tracking info, it was easy to see where my parcel was and when it would arrive. And the product I bought was the cheapest I could find anywhere.”

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Posted 1 month ago

“Good quality product, easy to order and a really quick delivery”

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Posted 1 month ago

swiss-store.co.uk is rated 4.8 based on 2,216 reviews