swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 1,841 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,841 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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swiss-store.co.uk 5 star review on 23rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Quality knife as we’ve become accustomed to from Swiss, had the knife personalised as a gift and appreciated the fast delivery”

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Posted 8 months ago

“Arrived sooner than expected”

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Posted 1 year ago

“Goods arrived swiftly and as described. Free watch strap fitting tool is a great bonus”

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Posted 1 year ago

“A very good on-line business that I had the pleasure of dealing with, and the order process was simple and straight forward. Would recommend them highly.”

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Posted 1 year ago

“Swift delivery 🚚 great prices ! Just perfect ✅”

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Posted 1 year ago

“Price was very competitive Strap arrived within 3 days Well packaged”

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Posted 1 year ago

“Swift delivery of my little pen knife.”

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Posted 1 year ago

“THE ONLY PROBLEM I HAD WAS DECIDING WHAT TO BUY. FANTASTIC RANGE THE WEB SITE WAS EASILY NAVIGATED LOVE MY NEW MULTITOOL”

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Posted 1 year ago

“Very BAD customer service. I sent an email asking about my order and I was not answered. my order hasn't arrived yet and to be honest... I don't expect it to reach me anymore... this company's service is horrible.”

Helpful Report

Posted 3 years ago

Dear Allan, Apologies for the delay in answering the query you sent in yesterday. We have the following detail below showing that your item was delivered on 1st May at 13:50pm. Due to the virus restrictions we do not have a signature, but we have a picture of the parcel in your doorward which is propped open. Marked as delivered to recipient. Thanks Matt

Posted 3 years ago

“Swiss-Store had the product I needed (small 2 bladed pen knife) at a price which I felt was sensible. They carried out engraving to the handle of the pen knife well and attractively. Delivery was immediate and I received the knife through the post the day after ordering. An impressive service.”

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Posted 5 years ago

“Extremely happy customer here. I needed a 'custom' personalized Swiss Army Knife as a special gift for my Nephew and I cannot recommend this company and staff enough. The customer service and courteous communication I have received from Sophie and especially Jon M has been fantastic. They checked and advised on my highly personalized request at every stage of the order/design - Even to the extent of performing test engravings for me. Well, the knife has arrived safe and sound today and it is absolutely perfect, just what I wanted/envisioned for my Nephew. Again, thank you very much Sophie, Jon M and Swiss Store/Outdoor365 for your flawless service. Wishing you well. Cheers.”

Helpful Report

Posted 6 years ago

swiss-store.co.uk is rated 4.8 based on 1,841 reviews