swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,195 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent service good updates on shipping, item arrived bang on time.”

Helpful Report

Posted 21 hours ago

“Service was great, they were fast and responsive, even over Christmas. With email receipts and tracking info, it was easy to see where my parcel was and when it would arrive. And the product I bought was the cheapest I could find anywhere.”

Helpful Report

Posted 1 day ago

“Good quality product, easy to order and a really quick delivery”

Helpful Report

Posted 1 day ago

“Product great, service exceptional from start to finish.”

Helpful Report

Posted 1 day ago

“Excellent product and service”

Helpful Report

Posted 2 days ago

“Watch exactly as described, kept up to date on delivery status and received when expected. Very satisfied.”

Helpful Report

Posted 3 days ago

“The Swiss army knifevi ordered arrived sooner than expected and the engraving I chose was exactly as requested.”

Helpful Report

Posted 4 days ago

“I would recommend this company any day of the week. The procurement is of really good quality and customer service goes live and beyond. Thankyou to you all.”

Helpful Report

Posted 5 days ago

“Perfect Swiss Army Knife to replace original confiscated at airport”

Helpful Report

Posted 5 days ago

“Very fast delivery. Easy to order and communication with the store was excellent”

Helpful Report

Posted 5 days ago

“Very disappointed with the size of the penknife considering how much I paid for it. Was too small so had to purchase another.”

Helpful Report

Posted 6 days ago

“Easy to use, very desriptive and well labelled to know all of what is avaliable. The engraving is super clear and really makes each item special”

Helpful Report

Posted 6 days ago

“Purchased swiss army knives from here before....good prices & the service is most excellent! 5 stars for treating customers well!”

Helpful Report

Posted 1 week ago

“Dear Richard I bought the Bamix as a present and have not giving it yet so an unable to review the product. However, bellow is the feedback to your carrier (Royal Mail). I have forwarded this to you just as a matter of interest and is not a complaint. Peter The parcel was "tracked48" we had been advised to expect it Thursday and then advised delivery had not been possible "Sorry, there didn’t seem to be anyone in." I was delivered next day. That was fine and did not cause me any issue. Our property is a commercial property with a receptionist on duty so I doubt no one was in! The delivery was not time critical and I had not paid extra for 48hrs delivery, so issues on either matter but hence the lower score.”

Helpful Report

Posted 1 week ago

“Lovely little pen knife. Very pleased with my purchase. Quick dispatch too.”

Helpful Report

Posted 1 week ago

“Great easy to navigate website, very good comms, competitive pricing and fast shipping especially for a personalised order. Very impressed all round.”

Helpful Report

Posted 1 week ago

“Excellent product delivered on time”

Helpful Report

Posted 1 week ago

“Good service quick despatch”

Helpful Report

Posted 1 week ago

“Ordering was quick and simple and parcel was delivered within a week.”

swiss-store.co.uk 5 star review on 16th December 2025

Helpful Report

Posted 2 weeks ago

“I had been looking for these floristry knives for a while now. I received one years ago years ago from a Dutch supplier put it away and forgot about it. I started using it recently and found it to be the best knife for me to work with. Love that you have diffrent colours and I will be buying more of them. It's also great that the can be sharpened as the cheap disposable trade ones can't and don't stay sharp for long! Thank you for a great product.”

Helpful Report

Posted 2 weeks ago

swiss-store.co.uk is rated 4.8 based on 2,195 reviews