swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,131 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“My order was delivered on time and it was a pleasure to shop at swiss store I ordered the swiss champ and will be ordering the handyman next week on next day delivery again thanks for the great service.from Robert Evans”

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Posted 15 hours ago

“Exceptionally good and efficient service.”

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Posted 16 hours ago

“Dispatched items quickly and in appropriate packaging”

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Posted 1 day ago

“The product and delivery were excellent. I received the watch strap earlier than expected. Thank you very much.”

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Posted 1 day ago

“Having lost my Swiss Army knife I missed it's mini tool kit properties , so looked on availabity of a new one. I had not realised that the knife I received as a gift from work colleagues was part of an extended family, so chose one with extra facilities. Purchase was easy and delivery prompt - no problems. A useful piece of kit. Aubrey”

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Posted 1 day ago

“I bought the key-ring sized multi-tool for my granddaughter who was about to embark on a 6-month travelling holiday abroad. It boasts highly functional accessories in a light and compact size. The knife blade is sharp but its diminutive size is not threatening. My granddaughter loves pink, so she was thrilled to have a travel accessory that was very practical, very well-made yet looked feminine. A little pricey but, if looked after, should last her a lifetime.”

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Posted 1 day ago

“Brilliant item had it personalised very pleased”

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Posted 1 day ago

“I ordered a clock. It was delivered promptly. There was a discount. I am very happy with the way the purchase was handled. Lovely silent Swiss Railways Mondaine clock.”

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Posted 2 days ago

“I ordered a knife for a great price. They delivered it in the time and manner they said. What more do you want from an online company. Thank you”

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Posted 2 days ago

“Excellent quality products, exceptionally well made and highly functional and practicable in their application. I've used the Swiss card over the years and purchased several for friends Highly recommended. Lawrence Miller”

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Posted 2 days ago

“Fast and efficient delivery. Great product.”

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Posted 2 days ago

“The single blade knife that I ordered arrived very quickly, the engraving on the blade was excellent, it was a much appreciated gift to my partner.”

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Posted 3 days ago

“High quality of product and professional service Thank you”

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Posted 3 days ago

“I knew exactly what product I was looking for which was easy to find on the website . Fair price …. I couldn’t find the same tool any cheaper including postage anywhere else . Quick delivery with regular updates and a tracking number . I have nothing to complain about .”

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Posted 4 days ago

“The delivery time was excellent and totally hassle free. i would definetly have no qualhs to but from them again. Thank you!”

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Posted 5 days ago

“Really pleased with the personalised penknife. Looks smart and was delivered quickly. Staff also helped rectify a mistaken I made on the order. I’m hoping this gift will be treasured for a long time to come.”

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(Cheltenham) - Posted 1 week ago

“Efficient, fast delivery, and product is exactly what i wanted.”

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Posted 2 weeks ago

“Quick delivery and a good price. Plus a free gift!”

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Posted 2 weeks ago

“I have written previously at the lack of scale or dimensions of the Multi Tools or pen knives.”

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(Cheltenham) - Posted 2 weeks ago

“My order arrived, it w opened and all parts checked. No issues were found, the quality of the item was excellent. Then my wife entered the room and took the packaging and all its contents to be wrapped up for Christmas.”

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Posted 2 weeks ago

swiss-store.co.uk is rated 4.8 based on 2,131 reviews