swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,203 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“I ordered a Huntsman ultra which includes tweezers, pen, small screwdriver, pin and pen. I did not receive the pen. I emailed twice but received no reply. So I had to buy the pen elsewhere for £7.99”

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Posted 1 day ago

“Excellent quality products and the best you can buy for the money. You can buy cheaper but not get near the same quality. Item was shipped in good time and pretty quick receipt considering it was from Europe. Very happy with the company.”

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Posted 2 days ago

“I have been searching for the Victorinox companion slim Alox, but it seemed to be out of stock almost everywhere. It’s a particularly good pocket tool as it is slim and light and has a very useful box cutter and it’s small and lightweight. I deliberately wanted a tool without a blade, as I have plenty of those and blades are becoming more and more limiting intelligence should be used responsibility as regards where you can go and carry them, even if they are clearly inoffensive products. Swiss store had the Alox in stock, so I ordered it, even if it was a few pounds more than the best price I’d seen. It was delivered within a few days so I’m happy.”

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Posted 2 days ago

“Fast, efficient, professional service. Customer service as it should be. Well done. Thank you.”

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Posted 2 days ago

“Should come with a certificate from the TSA considering it sold as the jet setter”

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(Cheltenham) - Posted 2 days ago

“Great products, great shipping, great customisability options. Perfect gifts for the people who love multitools and things of the sort.”

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Posted 4 days ago

“High quality Victorinox penknife engraving, excellent packaging and fast deliery from Swiss Store - all excellent!”

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Posted 4 days ago

“I was very pleased with the watch I purchased for my husband. It came quickly and efficiently.”

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Posted 4 days ago

“Excellent service good updates on shipping, item arrived bang on time.”

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Posted 1 week ago

“Service was great, they were fast and responsive, even over Christmas. With email receipts and tracking info, it was easy to see where my parcel was and when it would arrive. And the product I bought was the cheapest I could find anywhere.”

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Posted 1 week ago

“Good quality product, easy to order and a really quick delivery”

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Posted 1 week ago

“Product great, service exceptional from start to finish.”

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Posted 1 week ago

“Excellent product and service”

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Posted 1 week ago

“Watch exactly as described, kept up to date on delivery status and received when expected. Very satisfied.”

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Posted 1 week ago

“The Swiss army knifevi ordered arrived sooner than expected and the engraving I chose was exactly as requested.”

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Posted 1 week ago

“I would recommend this company any day of the week. The procurement is of really good quality and customer service goes live and beyond. Thankyou to you all.”

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Posted 1 week ago

“Perfect Swiss Army Knife to replace original confiscated at airport”

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Posted 1 week ago

“Very fast delivery. Easy to order and communication with the store was excellent”

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Posted 1 week ago

“Very disappointed with the size of the penknife considering how much I paid for it. Was too small so had to purchase another.”

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Posted 1 week ago

“Easy to use, very desriptive and well labelled to know all of what is avaliable. The engraving is super clear and really makes each item special”

Helpful Report

Posted 1 week ago

swiss-store.co.uk is rated 4.8 based on 2,203 reviews