swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 3 years ago

“Ordered a swiss army "knife" from them, I say knife but there is no cutting blade on the Jetsetter which was the main reason I bought it. Couldn't find it anywhere else so I suspect it's been discontinued, but had no problems getting it from the swiss-store, and it arrived quickly which was a bonus.”

swiss-store.co.uk 5 star review on 11th April 2026

Helpful Report

Posted 1 month ago

“Victorianox Alox BS - Black - Beautifully weighted, strong work horse of a knife with understated elegance and incredibly sharp blade. This knife is exceptional at cutting, its strong and weighted but not too heavy. It feels like quality should and the engraving also looks great. This is a knife you will not be dissapointed in buying.”

Helpful Report

Posted 1 month ago

“Very good sevice Thanks”

Helpful Report

Posted 1 month ago

“A very useful tool that fits very well on a keyring my husband loves it”

Helpful Report

Posted 1 month ago

“Great service dispatched and arrived very quickly. Staff quick to respond to emails and friendly”

Helpful Report

Posted 1 month ago

“Excellent quality. Lots of ad on options. Fast delivery. Happy customer”

Helpful Report

Posted 1 month ago

“Thank you for the quick delivery. I cannot see the reason why this knife was sold as a 'second'! It looks perfect to me. Which just goe to show the high quality of your products.”

Helpful Report

Posted 1 month ago

“What can I say? It was a brilliant service and exactly as we had requested! The personalised engraving, hand written gift card (with our message), gift box and ribbon were perfect! The delivery time was extremely quick too. The recipient was so pleased with the present and will keep it as a lasting gift. Thank you”

Helpful Report

Posted 1 month ago

“Great options and service: I was looking for a specific penknife for my uncle’s 75th birthday. The website was easy to navigate and the engraving options were perfect. Speedy delivery and great quality in the finished product were the icing on the cake. I’ll definitely be purchasing from here again.”

Helpful Report

Posted 1 month ago

“Straightforward to order on the website, arrived very swiftly and was qell packed. Excellent transaction!”

Helpful Report

Posted 1 month ago

“Originally I ordered the luminox strap that has the double hole strap (22mm) for a non-luminox watch, but...what i had delivered was a 23mm single hole strap which was a perfect replacement for my luminox 8880 black ops. So not the strap I originally wanted, but got the strap I actually needed so am in conflict lol.”

Helpful Report

Posted 1 month ago

“Excellent little pocket-knife. I lost mine, I replaced it at once. Can't live without it!”

Helpful Report

(Cheltenham) - Posted 1 month ago

“Great service, easy to use website, reasonable postage and quick delivery. I think the blade engraving sets them apart. Thank you.”

Helpful Report

Posted 1 month ago

“Love the pocket watch and the whole buying experience was very easy.”

Helpful Report

Posted 2 months ago

“Purchased a clip for my hunter SAK , it sits smoothly in the pocket and with the clip design it can be moved from my pocket with ease .”

Helpful Report

Posted 2 months ago

“A huge range of tools, &c, including the Victorinox & Felco pruning knives, which are hard to find from other retailers. Prompt delivery too, though the free whetstone was not actually included in the package even though it was mentioned on the delivery note.”

Helpful Report

Posted 2 months ago

“Absolutely sickened!!! I had purchased this product as a gift for my son's birthday. The delivery was prompt but upon opening the parcel, it appeared like the Swiss tool purchased had been thrown into a fire. The item was extremely heavily oiled but which could not be removed after hours of cleaning with a microfibre cloth. In my opinion, it was either the oil was added to cover the damage on the tool or the excessive oiling caused the metal to be discoloured, if that is possible. When contacting the Swiss Store to complain, they arranged collection and a credit note/refund but did not refund the amount for P&P. I am absolutely shocked and dumfounded that an approved Victorinox stockist would deem the quality and presentation of this item to be suitable for sale! I attach pictures of the item in the condition it arrived. Further photo's are available. I will NOT use this company again and would advise anyone with the opportunity to avoid them. I urge the owner of this company to get in touch for comment!”

Helpful Report

Posted 2 months ago

“Easy to choose the product delivery faultless and kept well informed”

Helpful Report

(Cheltenham) - Posted 2 months ago

“Ordered a victorinox and found the best price here. Item as described, no issues and rather quick delivery. Thanks. Recommend”

Helpful Report

Posted 2 months ago

“Lovely product, engraving was spot on and fast delivery. My daughter bought this as a keepsake when she was in Switzerland, unfortunately it was stolen so this is the replacement. The fact that the buying and delivery process has been so simple and quick has really helped to make something that was quite unpleasant into something more positive. Thank you!”

Helpful Report

Posted 2 months ago

swiss-store.co.uk is rated 4.8 based on 2,238 reviews