swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,179 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent product delivered on time”

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Posted 20 minutes ago

“Good service quick despatch”

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Posted 1 day ago

“Ordering was quick and simple and parcel was delivered within a week.”

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Posted 3 days ago

“I had been looking for these floristry knives for a while now. I received one years ago years ago from a Dutch supplier put it away and forgot about it. I started using it recently and found it to be the best knife for me to work with. Love that you have diffrent colours and I will be buying more of them. It's also great that the can be sharpened as the cheap disposable trade ones can't and don't stay sharp for long! Thank you for a great product.”

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Posted 3 days ago

“I bought the swiss backpack. The quality is amazing.”

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Posted 4 days ago

“Ordered three personalised Swiss army knives as presents for family members. Arrived safely within 48 hours of placing order. Great service and business recommended”

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Posted 4 days ago

“Gorgeous item, arrived super quickly and personalisation was as requested. Easy process on website, hope the giftee is happy to!!”

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Posted 5 days ago

“Always use Swiss Store, as they can engrave any Victorinox/Wenger knife, their competitors can not. Unbeatable prices too.”

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Posted 5 days ago

“Bought five engraved pens 894. Lovely colours but was sad that the engraving was too small to read on one of them.”

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Posted 1 week ago

Good morning. Thank you for your feedback. I am sorry the engraving on the one pen you purchased was not to your satisfaction. I will email you regarding this. Kind regards Sue Customer Service Swiss-Store

Posted 1 week ago

“I’ve used Swiss store twice now, great service both times. Both knives arrived very quickly, were well packaged, and engraving looked fantastic. I will definitely be using them again. Highly recommend.”

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Posted 1 week ago

“Excellent service and product. I was also impressed with the fast delivery via The Post Office. The product was as described as described in the photographs. Thank you for the professional service.”

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Posted 1 week ago

“Great service and quick delivery”

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Posted 1 week ago

“Very good and efficient service, items delivered in good time.”

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(Cheltenham) - Posted 1 week ago

“Excellent”

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Posted 1 week ago

“I am delighted to have found the Swiss store and their super-quality of Swiss army and normal-use knives. Such a difference to own blades that properly sharpen and stay sharp; they are a joy to use. I will be buying more for the kitchen, garden and for general use in the wild.”

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Posted 1 week ago

“I ordered the Small Pocket Knife and I am very happy with both the product and the service. The delivery was fast, and the customer support was excellent throughout the process. This is not my first Victorinox multitool — I’ve been using them for years and they never disappoint. Highly recommend!”

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Posted 2 weeks ago

“The item arrived very quickly very well packaged. No complaints at all.”

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Posted 2 weeks ago

“I was looking for a nice modern pocket watch to wear when my smart watch wasnt appropriate and I found the perfect ltd edition watch in Swiss-store.co.uk delivery was fast and trouble free, and I would recommend Swiss-store to anyone looking for a special watch or gift.”

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Posted 2 weeks ago

“Excellent service and delivery. Many thanks. Can't really comment on the product because it is to be a present but I have one myself and it's great.”

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Posted 2 weeks ago

“This was a gift so has yet to be opened or used. Hence am unable to review the item, but the service from the seller was good and the free sharpener a bonus.”

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Posted 2 weeks ago

swiss-store.co.uk is rated 4.8 based on 2,179 reviews