swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,994 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 18th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Really pleased with penknife for grandson and engraving too”

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Posted 16 hours ago

“Item as described, sheath fits perfectly for Ranger grip 55, good quality, liked how the engraving was done. Fast service, nice tracking and packaged.”

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Posted 6 days ago

“Absolutely brilliant, the customer service was fantastic, the store had exactly what I needed, and at a good price aswell, the ability to have it engraved was just the icing on the cake, well done guys.”

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Posted 6 days ago

“Great item and quick delivery”

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Posted 1 week ago

“love my knife - the best! Replacement for previous missing knife, easy to order, no hassle. Arrived earlier than expected, well packaged. Quality throughout. Great for years to come!”

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Posted 1 week ago

“I recieved my order in the shortest possible time. Gratified. Keep up the good work and reputation. I say this in the context of a previous order I made from a competitors site with doubtful integrity.”

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Posted 1 week ago

“Excellent! Website easy to navigate. Great communication regarding order confirmation and delivery. I had my order personalised and it’s brilliant. Little free gift is a super touch. Arrived really quickly and well packaged. Really pleased and impressed. Perfect gift for the men who have everything - a personalised Swiss army penknife, amazing quality product and a very happy recipient.”

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Posted 2 weeks ago

“I found shopping on your store is easy.”

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Posted 2 weeks ago

“Very happy with my purchase and service”

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(Cheltenham) - Posted 2 weeks ago

“Great service. Thank You”

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Posted 2 weeks ago

“Superb quality snips delivered in super fast time Very happy ⭐️ ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 weeks ago

“Online ordering was easing and shipping was quick and efficient. I am however very unsatisfied with the engraving of the product. The lettering wore off in less than an hour of my granddaughter using it.”

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Posted 3 weeks ago

“As usual excellent customer service from the Swiss store, from order processing to delivery”

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(Cheltenham) - Posted 3 weeks ago

“Fast, fair price, easy transaction!”

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Posted 3 weeks ago

“Great Service. Brilliant selection of knives to choose from. Had the blade personalised for a gift. So pleased with the results. Came with a chocolate knife freebie. Super fast delivery. Thoroughly recommended ⭐️⭐️⭐️⭐️⭐️”

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(Cheltenham) - Posted 3 weeks ago

“Excellent choice of well priced , first class quality products . Plus excellent service and communications with super fast delivery to boot !”

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Posted 4 weeks ago

“Hello Swiss Store. First saw the clock face at Giubiasco railway station 2005. Always wanted something to remind me.”

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Posted 1 month ago

“The items arrived quickly after placing the order. As any other Victorinox product I have purchased they are of excellent quality.”

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Posted 1 month ago

“Very impressed on how quickly i was dispatched my knife Definitely will buy from these guys again”

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Posted 1 month ago

“Frustrating to have to provide all my details at checkout even though I intended to pay with Apple Pay. Delivery fairly quick. Sadly, very disappointed with Bamix stick blender, description of what it can do (less than my existing processor) very misleading so have a useless item taking up space. Wouldn’t recommend it.”

Helpful Report

(Cheltenham) - Posted 1 month ago

swiss-store.co.uk is rated 4.8 based on 1,994 reviews