4.83 Rating 1,254 Reviews
96 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
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Please note that we may share your email with the company to verify your order. 5 star review on 27th April 2021
Michal Madany 5 star review on 14th December 2020
Daniel Book 5 star review on 13th December 2020
Steve Mellor 5 star review on 13th December 2020
Steve Mellor 5 star review on 18th November 2020
Andrew Kirton 5 star review on 3rd November 2020
GEOFFREY PRANKETT 5 star review on 27th March 2019
Anonymous  // 01/01/2019
Smooth, easy and stress free online purchase: personalized Swiss knife and personalized leather pouch - free sharpening stone was a definite plus. Fast turnaround and shipping. No issues: perfect! Bought as Anniversary gift for husband. Although it’s not really my cup of tea, I know my husband will love it - there’s been enough hints over the years.
Posted 2 weeks ago
Great service, great items. Good store.
Posted 3 weeks ago
Couldn't be more happy! My parcel was delivered within 2 days only, you kept me informed throughout the whole process and on top of that, the parcel was deliver in a perfect condition, on time, exactly how you promised! Well done! :)
Posted 4 weeks ago
Super quick shipping, good prices and high-quality, genuine products (I purchased a replacement strap for my Mondaine) and supply of the fitting tool was a bonus. I'll definitely be back for another when this strap wears out!
Posted 4 weeks ago
They were the only reputable online shop that carried the product I needed, so I purchased and had the band shipped to the U.S. They contacted me regarding duties and then shipped the band right away. Great service! I appreciate the proactive thinking as well.
Posted 1 month ago
Just what I needed
Posted 1 month ago
Excellent products, built for life. Ordering and delivery fast and efficient.
Posted 1 month ago
First class service. Great products and when I had to send something back they were so helpful and accommodating. Highly recommend.
Posted 1 month ago
Prompt. Good prices. Easy webb site
Posted 1 month ago
They use Royal Mail tracked to deliver the order which gives you a chance to select delivery date and location.
Posted 1 month ago
Speedy, efficient service - quality replacement watch strap.
Posted 1 month ago
Good product with quick delivery.
Posted 1 month ago
Excellent experience, reliable and on-time delivery.
Posted 1 month ago
You sent me the wrong item and then expected me to go to the post office to send it back to you! Hilarious.
Posted 1 month ago
Hi Al, It was a mistake with the watchstrap, our apologies. We had realised the error before you had received the parcel hence the phone call to advise. It's a free returns process and it could have been dropped in a post box if preferred. Mistakes, albeit rare, do happen and we thought it best to contact you to resolve it as quickly as possible. Again, I apologise for any inconvenience caused. Best wishes, Jude Customer Service
Posted 1 month ago
Excellent product as to be expected. fast service and delivery, good communication throughout transaction
Posted 1 month ago
Great store! I will buy again. Very good delivery with no problems.
Posted 1 month ago
Excellent service & Customer Communication,Top Quality products & Very Reasonably Priced Swiss Army Knives.
Posted 1 month ago
Very pleased good delivery loved the look and the engraving he was very pleased with it
Posted 1 month ago
I ordered a Hunter Knife to use up my allotment ! Very good, even has scissors!
Posted 1 month ago
Excellent products and excellent service as usual i know that your products are built to last a lifetime. SM
Posted 1 month ago is rated 4.83 based on 1,254 reviews