swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,079 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“The watch ordered arrived exactly as described. It was delivered on time with appropriate packaging. I felt that the price was competitive after a number of 8nternet searches”

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Posted 15 hours ago

“Great backpack, great quality build, looks and feels like it will last, lots of room for a chunky ROG ASUS, 16 inch laptop. Plenty of space for accessories. Comfortable straps and back pads.”

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(Cheltenham) - Posted 17 hours ago

“Perfect ! Thank you for an easy and quick transaction”

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Posted 1 day ago

“Excellent service. I am absolutely delighted that you are still producing my 12 in 1 multi-gadget. I had my original one given to me in Freiberg over twenty years ago and lost it out of my bag the weekend before last. The new one from you was delivered two hours before I had word from the local supermarket that my original had been found and was returned to me. I prefer the swivel opening on the original scissors but have lost count of the number of times ithe gadget has been used. My dilemma is now to decide which of two daughters to give the new one to, or maybe I will just buy a second one. Thank you, your longevity has brought back so many memories of visiting my husband's former penfriend.”

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Posted 1 day ago

“I am over 80 years old and I had a Victorinox Swiss knife since the age of 20. Unfortunately the last one was confiscated at border comtrol as I forgot it in my briefcase. It is the best a nd the most useful for travellers. Thank you.”

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Posted 3 days ago

“Very good experience, great communication's, super quick and very slick.”

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Posted 1 week ago

“Easy to order and personalise. Quick delivery.”

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(Cheltenham) - Posted 1 week ago

“Great !! Product as described, faster than expected delivery and good value!!”

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Posted 2 weeks ago

“Used this company a couple of times always very good service.”

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Posted 2 weeks ago

“Quick delivery, very efficient. They actaully dispatched it so quickly I couldn't add more stuff to my order after I had placed it”

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Posted 2 weeks ago

“Really happy with the quality and quick service”

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(Cheltenham) - Posted 2 weeks ago

“Fantastic”

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Posted 3 weeks ago

“Excellent work had a name put on my order which was very nice, a bit pricey for what it is tho. Otherwise very happy with the purchase for my husband’s birthday!!”

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Posted 3 weeks ago

“I made my choice of Swiss army knife from a very easy to use website. The knife is good quality and easy to use. I find the offer of personal inscription to the handle or primary blade a nice touch. The purchase was simple through website and delevery was quick and simple. Purchase was simple, easy,and painless. The company easy to deal with and provided an excellent service. Many thanks”

swiss-store.co.uk 5 star review on 27th August 2025

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Posted 3 weeks ago

“Excellent friendly and efficient service”

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(Cheltenham) - Posted 3 weeks ago

“I have always admired the elegance of the Swiss station clock design, so I jumped at the chance to get the Mondaine solar at a discount from the Swiss-Store. Despatch was very prompt, and even the free delivery option arrived more quickly than I expected. Excellent supplier, that I would happily use again.”

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Posted 4 weeks ago

“The ordered Swiss-card was delivered punctual, I was kept up to date about delivery time -excellent service. This is a present and I have purchased this as I have one myself which I use regularly and it’s been invaluable to me. Love it. S. J.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Gorgeous hat delivered quickly.”

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Posted 1 month ago

“Computer case bought for my husband's birthday, exactly what he wanted and case very good quality. Delivery and ordering very simple - highly recommend swiss store”

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(Cheltenham) - Posted 1 month ago

swiss-store.co.uk is rated 4.8 based on 2,079 reviews