Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to find what I was looking for. The website appears to be well designed. Hopefully, when the goods arrive I will still feel able to award five stars.”

Helpful Report

Posted 2 years ago

“Quick service, competitive pricing 🙂”

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Posted 2 years ago

“First time purchaser of a dropper post; not knowing what I really needed and more importantly what would fit, I called and spoke with 'Jim'. Jim was super helpful, researched my frame, asked for a few measurements to double check frame insertion length etc. Another call to provide the information, following which I placed my order. I would not have been able to purchase with confidence without the knowledge and patience of Jim. Excellent service. Thanks.”

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Posted 2 years ago

“Prompt and quick service , parts in stock.”

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Posted 2 years ago

“Excellent choice of spares for a Brooks saddle (very few places sell these items) and quick delivery. Will continue to use this supurb company!”

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Posted 2 years ago

“Accessory not found at home but available here. Fast and efficient delivery. Tanks.”

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Posted 2 years ago

“Got a great deal on a Camelbal bag. Only issue is their comms are very poor - it takes them a week to proces the order for an in-stock item with no order update, no confirmation of despatch. Nothing. Only comms come from the shipping company after they have collected the order a week after you placed the order. Bit odd.”

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Posted 2 years ago

“I made a mistake with my order the Swinnerton cycles were very helpful .”

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Posted 2 years ago

“All was very good”

Swinnerton Cycles 5 star review on 2nd May 2024

Helpful Report

Posted 2 years ago

“Incredibly bad experience. The whole order was done because of a repair kit for bike brakes. Not only I did NOT receive that part (I've got something else) I also lost significant money because of this faulty order. The store decided to refund me the part I ordered claiming they can't ship the proper item. The refund was only for the part, not the shipping which was costly to Europe. Communication was average, at best.”

Helpful Report

Posted 2 years ago

“The bike I bought was good value and arrived in good time and good condition, my wife is delighted with it. I had a bit of a problem with tracking my order which turned out to be because I'd made an error with my own email address but talking to the very helpful and polite people at Swinnerton soon sorted this out.”

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Posted 2 years ago

“good company”

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Posted 2 years ago

“Easy to use website, Quick delivery. Great place to buy cycling related products.”

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Posted 2 years ago

“I only needed the TRP brake springs for my TT bike but Swinnerton only had the complete units but their pictures were good so I knew I was getting the right thing.”

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Posted 2 years ago

“Quick delivery and everything arrived safe and well packaged.”

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Posted 2 years ago

“Quick efficient”

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Posted 2 years ago

“It's a great shop with great customer service. The whole team have always been very helpful, and knowledgeable.”

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Posted 2 years ago

“Efficient delivery. I would buy from Swinnerton cycles again”

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Posted 2 years ago

“Excellent personal and attentive service. And a good price on the item I needed. Shows that an LBS can do better than many of the big boys. Would happily use again.”

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Posted 2 years ago

“Excellent helpful service.... thanks 👍”

Helpful Report

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews