Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I ordered the wrong brake hose but they swapped over without hesitation and didn’t charge me the extra for the right hose.”

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Posted 6 years ago

“Postage was a little slow (absolutely not there fault) and they were super responsive on following it up with a positive result. Much better service than chain reaction/wiggle”

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Posted 6 years ago

“Excellent arm cups, much better and lighter than the original ones.”

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Posted 6 years ago

“Item as specified. Prompt delivery. Totally satisfactory transaction.”

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Posted 6 years ago

“Good customer service as ever, The price was very competitive and the goods arrived before expected which was a bonus. I would happily recommend Swinnerton Cycles.”

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Posted 6 years ago

“My 2nd purchase with Swinnerton Cycles, competitively priced DT Swiss 533d rims, ordered 2, email order confirm, despatch email with tracking, delivered a few days later, perfect no hassles, as it should be. Will definitely shop again. Thanks to all and have a good one this xmas 2019”

Swinnerton Cycles 5 star review on 11th December 2019

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Posted 6 years ago

“Great thanks”

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Posted 6 years ago

“Fast service - despatch and refund! Excellent service!”

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Posted 6 years ago

“Excellent service! Will continue to support”

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Posted 6 years ago

“Whole website experience was easy, selecting and paying were simple, the only problem was on deciding which one to buy as options wee massive”

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Posted 6 years ago

“Good product as described and very prompt delivery - 2 days”

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Posted 6 years ago

“Very impressed with the team at Swinnerton. There were no issues with shipping over to Australia and it arrived in perfect condition. They were very friendly and helpful over the phone. I can't wait to ride my beautiful new LOOK bike! Thank you so much.”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“Accurate and fast”

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Posted 6 years ago

“Ordered some urgent items on a next day delivery service (£10 for the next day delivery which is the most expensive I can remember paying from any online shopping website ever). I ordered at 2pm Monday afternoon and the package didn't arrive until Thursday - when I raised this with the team at Swinnerton they just said the small print says 24 hours to pick and pack and it was ordered too late (2pm) on the Monday so this didn't start until Tuesday, etc etc. Not quite sure how that equates to 3 days to deliver - again, most online shopping sites like Wiggle, Sigma etc deliver next day when you order using their (substantially cheaper) next day service. Wont be using them again. Haven't checked the goods yet as I was flying on the Wednesday evening.”

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Posted 6 years ago

“Gentleman on the phone was very helpful and helped with all questions I had. Bike arrived on time and love my bike very much. Instructions could have been better but thats due to manufacture. Thanks guys.”

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Posted 6 years ago

“Excellent knowledge and super fast shipping and question responses. 5 stars.”

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Posted 6 years ago

“very good service and prompt delivery”

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Posted 6 years ago

“emailed them with a technical question on Monday evening, got response Tuesday morning so ordered item, had it on Thursday (and fitted it on Friday). All good.”

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Posted 6 years ago

“Very pleased, excellent service, prompt and efficient.”

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Posted 6 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews