Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,196 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,196 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 2nd May 2024

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and fast delivery.”

Helpful Report

Posted 1 year ago

“Good price on the items I wanted, arrived fairly quickly, although no dispatch or shipping emails were received so I didn’t know when to expect delivery (just as well I was at home when the delivery came). When I rang to find out I was told the guy who does online orders “isn’t in today” - - really?!!”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Good range of bikes available online with a decent January discount. Purchased the Trek marlin 6 and had it delivered within two days. Only concern was the box was ripped open in one corner on delivery but luckily no damage to the bike.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Miss out on five stars No pedals Also had to buy a spanner”

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Posted 1 year ago

“Helpful and efficient service from Swinnerton Cycles. I would use them again Which is more than can be said about the currier company”

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Posted 1 year ago

“Purchases arrived as promised and were put in my porch as asked.”

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Posted 1 year ago

“Ordered goods just before Christmas and added to order prior to despatch. Any queries I had Swinnertons replied promptly. The only problem I had was with the courier who delivered to a completely different address in another part of town. The only part of the address that's the same is the first 3 characters of the postcode. I don't hold Swinnertons responsible for this mix-up but the courier has some questions to answer. Fortunately for me, the person who received the parcel in error contacted me and brought the items around.”

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Posted 1 year ago

“Quick delivery over Christmas period. Resolved all queries very fast.”

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Posted 1 year ago

“Reliable company. Was kept updated with order which arrived on time.”

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Posted 1 year ago

“All well but delivery was quite long even considering xmas post & postal strike. Tho I hate to say this Amazon's parcels were on time. But I would still buy from them.”

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Posted 1 year ago

“Haven't shopped with Swinnteron cycles before, but I have been aware of them for a while. They had what I wanted and it was in stock and competitive price. Ordering was easy, a confirmation email came, but then nothing, Emailed 6 days later to see if there was any update to my order, no reply but i did then get the notification of the order being shipped, email reply came a few days after i had received order. I would say communication isn't there strong point (could be the time of year (December)) Would have been 4.5 stars but that's not an option. I would shop with them again”

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Posted 1 year ago

“The reason I gave them 4 stars, is due to the fact I was sent an email alert saying the item I wanted was back in stock, when actually It wasn't, and I only found out after several days when I enquired about something else. Once the item was in stock it was dispatched that day and arrived promptly.”

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Posted 1 year ago

“Good selection of products. Not the speediest of delivery service and a non existent points system.. would use again”

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Posted 1 year ago

“I ordered bits and they came on time and as I ordered”

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Posted 1 year ago

“Good service but nothing happens in a rush.”

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Posted 1 year ago

“I ordered a 50 tooth chainring and with easy payment and delivery options - what I thought was the incorrect part, the team at Swinnerton Cycles contacted the manufacturer and confirmed it was an appropriate part as the previous had been discontinued. Fast and efficient service with great communication throughout. Would highly recommend A* service.”

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Posted 1 year ago

“The shipment takes a long time to arrive having paid for an express shipment. The Spanish delivery company (Zeleris) is a shame. Correct merchandise. It is difficult for me to buy again on this website.”

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Posted 1 year ago

“Goods arrived promptly. As described.”

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Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,196 reviews