Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,843 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swynnerton were good. Their distributor is less so. Had to wait for several months for an item to be restocked”

Helpful Report

Posted 2 years ago

“First time using Swinnerton Cycles, no issues with this order. Kept informed on delivery, would use again.”

Helpful Report

Posted 2 years ago

“Swinnerton ignored a question I emailed them before I bought the bike but I found an answer elsewhere anyway so I bought from them because they were the cheapest shop who had the right bike in stock. It took about a week before the bike was delivered and there was no problems so i haven't had any reason to contact them again.”

Helpful Report

Posted 2 years ago

“Great to be able to order the component in stock as it's pretty rare. Quick delivery. Thank you”

Helpful Report

Posted 3 years ago

“Great price and product exactly as ordered. Would have been 5 star except delivery comms had no status updates, went from order confirmation to ‘we are delivering you package today’. Quick delivery however!!”

Helpful Report

Posted 3 years ago

“Arrived reasonably promptly. UPS delivery tracking system not very user-friendly.”

Helpful Report

Posted 3 years ago

“Needed a button for a Lezyne cycle light. Had ordered from elsewhere, but that item turned out to be useless. Got this second order in good time. Fitted and working great.”

Helpful Report

Posted 3 years ago

“Delivered goods efficiently as promised and purchased. Good courier. Thank you.”

Helpful Report

Posted 3 years ago

“Great price but a bit slow in the delivery. I was told it was because of a courier change over. I was only told when I call them. I would definitely use again. Thanks”

Helpful Report

Posted 3 years ago

“Good price and fast delivery.”

Helpful Report

Posted 3 years ago

“Good price on the items I wanted, arrived fairly quickly, although no dispatch or shipping emails were received so I didn’t know when to expect delivery (just as well I was at home when the delivery came). When I rang to find out I was told the guy who does online orders “isn’t in today” - - really?!!”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Good range of bikes available online with a decent January discount. Purchased the Trek marlin 6 and had it delivered within two days. Only concern was the box was ripped open in one corner on delivery but luckily no damage to the bike.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Miss out on five stars No pedals Also had to buy a spanner”

Helpful Report

Posted 3 years ago

“Helpful and efficient service from Swinnerton Cycles. I would use them again Which is more than can be said about the currier company”

Helpful Report

Posted 3 years ago

“Purchases arrived as promised and were put in my porch as asked.”

Helpful Report

Posted 3 years ago

“Ordered goods just before Christmas and added to order prior to despatch. Any queries I had Swinnertons replied promptly. The only problem I had was with the courier who delivered to a completely different address in another part of town. The only part of the address that's the same is the first 3 characters of the postcode. I don't hold Swinnertons responsible for this mix-up but the courier has some questions to answer. Fortunately for me, the person who received the parcel in error contacted me and brought the items around.”

Helpful Report

Posted 3 years ago

“Quick delivery over Christmas period. Resolved all queries very fast.”

Helpful Report

Posted 3 years ago

“Reliable company. Was kept updated with order which arrived on time.”

Helpful Report

Posted 3 years ago

Swinnerton Cycles is rated 4.6 based on 4,843 reviews