Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,802 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,802 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order a base layer socks and bibshorts, brand Q35.5 unfortunately the bibshorts I ordered didn't come and had to pick something else so disappointed in that respect but delivery was quick once order was finally confirmed, rate Q36 5 10/10”

Helpful Report

Posted 1 year ago

“Great service and great shop but please sort out your shipping. Why is it £3 for one item with Royal Mail then it suddenly doubles to £6 when you add two items to the basket. My basket came to around £12 and the shipping would have been 50% of the overall cost. Unfortunately wasn't looking to spend £50 for free postage. Either way a great source for bike stuff, just a shame about the postage.”

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Posted 1 year ago

“Overall happy with Swinnerton products. A more communicative shipping agent would be helpful.”

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Posted 1 year ago

“Service is pretty good andyhing arrive when they say. The only disappointing thing for me is the lack of option for a paid for faster delivery - would happily pay more to get things quicker (takes about a week from order to delivery).”

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Posted 1 year ago

“the product I needed but the delivery was slow”

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Posted 1 year ago

“Products arrived sfmafely packaged and on time”

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Posted 1 year ago

“Delai de livraison un peu long, à cause du passage en douane mais article reçu dans de bonnes conditions et correspondant à la commande, parfait..”

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Posted 1 year ago

“Quickly delivered with competitive pricing.”

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Posted 1 year ago

“I only needed the TRP brake springs for my TT bike but Swinnerton only had the complete units but their pictures were good so I knew I was getting the right thing.”

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Posted 1 year ago

“Service and delivery were good, and the specification is suitable for my application, with minor personal improvements. Chain guard rattles over rough surfaces and saddle squeaks. Apart from minor problems, I am pleased with the purchase.”

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Posted 1 year ago

“Swinnerton were the only place I could find the cycle helmet light I needed & although it took about 8 weeks it did arrive and fits perfectly”

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Posted 1 year ago

“I've got positive experiences with Swinnerton. Good prices, good communication and quick delivery. On my check first list.”

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Posted 1 year ago

“Good and efficient servcie”

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Posted 1 year ago

“Great price and quality stem but took a little longer to arrive.”

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Posted 1 year ago

“Good experience but returns policy/procedure on website would benefit from clarification.”

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Posted 1 year ago

“Bought as a present. Good quality.”

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Posted 1 year ago

“Paul was v good re tech specification of my requirements”

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Posted 1 year ago

“Excellent item, fast delivery and great price, only let down by lack of communication. Received an initial email confirming the order and stating that I would get a follow up email to confirm delivery date. No follow up email received”

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Posted 1 year ago

“Decent price on product, reasonable "free delivery" service.”

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Posted 1 year ago

“Came quickly. Good specs with pretty good defogging even in humid conditions. Vision is good. I can see my Garmin and my phone now. Fine for night and dull days but not dark enough when properly sunny. Great for orienteering too 😃”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,802 reviews