Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was okay.”

Helpful Report

Posted 2 years ago

Thank you for rating Swinnerton Cycles 4 stars! We are so pleased to know that you are happy with our services. We are glad to hear that the delivery was okay as well.

Posted 2 years ago

Thank you for your 4 star rating of Swinnerton Cycles. We appreciate your kind words and are delighted to hear that your delivery was okay. We strive to provide the best service that we possibly can and are thankful for your support.

Posted 2 years ago

“Good Service from SC. Item was not available at supplier for a long while. However it dispatched with best courier and quickest delivery ever without additional costs. Thank you SC”

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Posted 2 years ago

Thank you, Thomas, for your 4 star rating of Swinnerton Cycles. We are glad that we could provide you with good service, even though the item wasn't available from the supplier for quite a while. We appreciate your feedback and we are glad that we could provide you with the quickest delivery ever without any additional costs. Thank you again for your support.

Posted 2 years ago

“The quality of the product was very good, but I was a little disappointed with the shipping time.”

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Posted 2 years ago

Thank you for your 4 star review of Swinnerton Cycles, Chris! We appreciate your feedback regarding the quality of the product and the shipping time. It's great to hear that you had a good experience with us. We also really appreciate your loyalty as a repeat customer. Thanks again for your review!

Posted 2 years ago

“Quick service and well packaged”

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Posted 2 years ago

Thank you Adrian for the 4 star rating of Swinnerton Cycles. We really appreciate your kind words about the quick service and well packaged delivery. We're so glad to have a returning customer like you. We look forward to serving you more in the future!

Posted 2 years ago

“good good good”

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Posted 2 years ago

“Expédition rapide et conforme, très satisfait. Mais il faudrait mettre un emballage plus sérieux pour le transport pour éviter d'éventuels dommages”

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Posted 2 years ago

“Good service up to the point of your delivery agent FedeX. Not too impressed with them.”

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Posted 2 years ago

“Confusing shipping information. Slow on International delivery!”

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Posted 2 years ago

“It took a while to receive the item I ordered, due to it being on back order. But they kept me in the loop and as soon as it was available, they sent it right out to me.”

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Posted 2 years ago

“No one else had the part so I was lucky to find one. It just took forever to get it.”

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Posted 2 years ago

“Swinnerton were the only online cycle shop that had everything I wanted in stock: tubeless and disc brake tools, plus a thru-axle adapter for my car rack. A pretty diverse list, granted, but it shows that they know what modern cyclists need and are ahead of the bigger names on stocking. A speedier and more carefully handled delivery would have earned 5 stars. The box was broken open on arrival, though everything stayed inside (luckily) and delivery was within the stated timeframe.”

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Posted 2 years ago

“Great service, would only suggest slightly better communication either via email or phone Richard”

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Posted 2 years ago

“This is the first time and I have used Swinnerton Cycles and I would use them again.”

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Posted 2 years ago

“Excellent customer service with great communication. The only issue is i ordered an item as the website suggested it was in stock but actually it was not available for 2 months.”

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Posted 2 years ago

“Speedily shipped, great value. No hassle transaction!”

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Posted 2 years ago

“good price & service”

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Posted 2 years ago

“Good service. Bit delayed in sending (ordered on the 10th, posted on the 14th. Then FedEx lost the parcel so didn't arrive until the 20th after 3 chases to FedEx. Not Swinnerton's fault at all but a faff for me”

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Posted 2 years ago

“Excellent service and fast delivery. Bought Barzo and Mezcal tyres made a massive difference to the way my bike rides.”

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Posted 2 years ago

“My wheel was packed in just a card board box with no extra protection from damage occurring. Need to add lots of bubble wrap or Styrofoam. Other than that a good transaction with fast shipment.”

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Posted 2 years ago

“Swynnerton were good. Their distributor is less so. Had to wait for several months for an item to be restocked”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews