Swindon Caravan & Motorhome Group Reviews

4.7 Rating 687 Reviews
93 %
of reviewers recommend Swindon Caravan & Motorhome Group
4.7
Based on 687 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swindon Caravan & Motorhome Group Reviews

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Anonymous
Anonymous  // 01/01/2019
Excellent customer experience would highly recommend the Oxford branch and will use in the future for sure
Helpful Report
(Oxford) - Posted 3 years ago
Many thanks for the assistance in the purchase of our new caravan, throughout the process the team at Swindon caravans were professional & friendly, keeping us informed on the process. It was entirely a hassle free process from start to finish. I would recommend Swindon caravans to anyone. In the nicest possible way I hope not see you to soon as hopefully I will be enjoying the caravan. Once again many thanks Regards Mark Hemmings
Helpful Report
(Swindon) - Posted 3 years ago
Travelled from Swansea to Swindon to collect my new van on 24/04/21 the staff and the service were excellent very satisfied Mr norman
Helpful Report
(Swindon) - Posted 3 years ago
Sales and despatch all worked perfectly and the caravan was available on time. The only down side was the lack of prior warning that there was no gas bottle available.
Helpful Report
Posted 3 years ago
I found Alistair and his colleagues to be extremely helpful, friendly and efficient. Everything went really smoothly and they made the whole purchasing experience effortless. I would recommend them thoroughly and would be happy to do business with them again.
Helpful Report
(Oxford) - Posted 3 years ago
No pressure sale . Alistars product knowledge was excellent. Smooth handover of caravan excellent service.
Helpful Report
(Oxford) - Posted 3 years ago
Friendly ,well informed ,patient and understanding ,top folk ,right price clean waggon ,all round pleasant experience .
Helpful Report
(Reading) - Posted 3 years ago
We have used Oxford Caravans for a number of years now purchasing a good few caravans. Alistair and the team at Oxford Caravans have always treated my Wife and I well, and when we have had issues dealt with them quickly and efficiently. Our latest purchase may well be our last, but we expect to keep in touch over the next few years. When dealing with Oxford caravans you get that personal service not like some of the other dealers we know. That’s why we always go back there. Thank you Alistair and the team.
Helpful Report
(Oxford) - Posted 3 years ago
Very easy, friendly and professional service. Alistair was super helpful and knowledgeable and explained everything during our thorough handover when I collected our caravan, which was much appreciated as this was our first caravan. The caravan had been thoroughly cleaned inside and out and looked & smelt like new!
Helpful Report
(Oxford) - Posted 3 years ago
Fantastic company to deal with, all staff, Paul & Lee especially, always very helpful even tho we are newbies, very patient and explaining so that we understand, so thanks Oaul & Lee
Helpful Report
(Swindon) - Posted 3 years ago
Very pleased with support given.
Helpful Report
(Reading) - Posted 3 years ago
Very friendly and helpful to deal with. They sort any issues/queries for you with no bother. We are repeat customers so that must tell you that they are good at what they do.
Helpful Report
(Oxford) - Posted 3 years ago
We collected our motor home yesterday and the staff were extremely helpful.
Helpful Report
(Reading) - Posted 3 years ago
Great customer service, number one in the region far sales and aftersales of your used or new caravan. Big Thanks to Lee the caravan salesman for his honesty and also his ability to squueze that little bit more for the customer.
Helpful Report
(Swindon) - Posted 3 years ago
Excellent service from Oxford Caravans and Alistair. The starter pack was a godsend as it contained everything needed to get us going.
Helpful Report
(Oxford) - Posted 3 years ago
Swindon Caravan group, are great from start to end of my purchasing a caravan from them, the experience was excellent, communication was very good, they have a dedicated team, working together, so that you know exactly what is going on, in these very trying times. I was sent a video of the caravan, to show all was working correctly, which was great for me, I also had the free £500.00 worth of accessories, which where in the caravan on collection, nothing was too much trouble for them. The despatch team showed us how to hitch up the caravan to the car, and explained everything in good detail. We have been to other caravan traders over the years, but this is the best one we have experienced , would highly recomend them, good quality caravans, and great team working for them.
Helpful Report
(Swindon) - Posted 3 years ago
Amazing service from when entered the shop till we pocked up our caravan today. Any questions we had got answered as soon as possible. Wouldn't hesitate to buy from there again.
Helpful Report
(Reading) - Posted 3 years ago
Excellent service from all the staff, very helpful, friendly and knowledable. Very good offer received. Highly reccomended. Thank you 🙂
Helpful Report
(Oxford) - Posted 3 years ago
When we arrived to pick up our caravan after a 3 hour drive, we were greeted by a warm welcome and our friendly salesperson went on to show us around our caravan explaining bits and bobs as he went along, taking his time and not rushing. He was incredibly helpful. I noticed that there were some dirty marks around the inside of the caravan but didn't like to say anything as I didn't want to spoil our excitment. However, once we arrived home, on closer inspection, I found that the caravan had not been cleaned properly. There was mould and marks in the fridge, dust in the cupboards and dirty marks everywhere around the caravan. What a shame that this let down an otherwise lovely experience at Oxford caravans.
Helpful Report
(Oxford) - Posted 3 years ago
Picked up our new caravan today and had the pleasure of dealing with Jack. He is definitely a credit to the Swindon branch and should naturally move in to a sales role with his knowledge, engagement and pleasant character. Thank you for helping us Jack!
Helpful Report
(Swindon) - Posted 3 years ago
Swindon Caravan & Motorhome Group is rated 4.7 based on 687 reviews