Swindon Caravan & Motorhome Group Reviews

4.7 Rating 682 Reviews
93 %
of reviewers recommend Swindon Caravan & Motorhome Group
4.7
Based on 682 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swindon Caravan & Motorhome Group Reviews

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 20th May 2024
Mr & Mrs Slade
Swindon Caravan & Motorhome Group 5 star review on 7th May 2024
Mr David Saw
Swindon Caravan & Motorhome Group 5 star review on 10th April 2024
Andy Midwinter
Swindon Caravan & Motorhome Group 5 star review on 1st September 2023
Mr Hazell
Swindon Caravan & Motorhome Group 5 star review on 11th August 2023
Mr M Burkitt
Swindon Caravan & Motorhome Group 5 star review on 10th August 2023
Richard Bush
Swindon Caravan & Motorhome Group 5 star review on 5th June 2023
Mr & Mrs Read
32
Anonymous
Anonymous  // 01/01/2019
All in all a good experience from start to finish from choosing the caravan to collection nothing was too much trouble we were shown all of the functions of the van on collection ( the inside of the van was done by video due to COVID restrictions) This was very useful would highly recommend
Helpful Report
(Swindon) - Posted 2 years ago
Purchased our van from the Oxford branch. Alan originally showed us around the van and answered all our questions when we went to view it. On collection day Alistair showed us the van all set up. We had a couple of minor issues which were promptly sorted out by Gary who was very efficient. In all, the customer service at Oxford was excellent and we would highly recommend buying a van from them.
Helpful Report
(Oxford) - Posted 2 years ago
Excellent customer service, easy going the hole time no high pressure sale,s . Everything was on time and in good order , very pleasant experience , staff couldn't do more to help you , thank you,
Helpful Report
(Swindon) - Posted 2 years ago
The extended handover of the caravan was excellent for which we were very grateful. We were provided with plenty of time to understand all the safety features and ask all the questions that we needed to.
Helpful Report
(Reading) - Posted 2 years ago
I will be honest and say from the start that after emailing at least half a dozen UK dealerships asking for a deal on a new Sprite Alpine 2, Oxford Caravans, which have good reviews, offered a good package for a good price. Alistair Cruickshanks was an excellent person to deal with and it was well worth the time travelling the 220 miles round trip to pick the 'van up. I would highly recommend that prospective customers would be wise to chat with the salespeople here to see if you can get a good deal on your caravan. David Evason.
Swindon Caravan & Motorhome Group 5 star review on 29th May 2021
Helpful Report
(Oxford) - Posted 2 years ago
The customer service and staff were excellent. Enjoyed the process and we are happy with our new caravan.
Helpful Report
(Reading) - Posted 2 years ago
This was our 1st purchase of a caravan and we were very impressed with the sales / service we received from Lewis (Oxford) He was incredibly patient, answering our questions and helping with our concerns. The van had been valeted for when we picked it up and the external gas point had been fitted. A full handover was conducted with Lewis saying if we needed any help post sale then just ring. The £500 new to caravan offer in the shop meant we could purchase the locks and BBQ we wanted. Overall a smooth and professional service with a very personal touch. I would highly recommend to anyone looking for a new or secondhand caravan.
Helpful Report
(Oxford) - Posted 3 years ago
Having just purchased my second new caravan from Reading Caravan's and had them perform a couple of annual services, so I have some experience with them as a company. I always find staff friendly and helpful, and I drive away feeling I've been looked after. A pleasure to do business with. Well done team Reading Caravans!
Helpful Report
(Reading) - Posted 3 years ago
Excellent service from knowledgeable staff.
Helpful Report
(Reading) - Posted 3 years ago
I have just picked up my new motor home, I would like to say thank you to the team at the reading and Swindon caravan group Simon & Jayden have both been giving me regular updates and great customer services. Well recommend and thank you again to the team.
Helpful Report
(Reading) - Posted 3 years ago
Helpful and knowledgeable advice throughout the purchase of our new caravan. Considering the current circumstances we were most impressed with the communications on the progress of its manufacture. The handover today by Alistair was very thorough and informative. We would recommend this company.
Helpful Report
(Oxford) - Posted 3 years ago
The guys at the Reading branch could not be more helpful. Nothing seems to be too much trouble.
Helpful Report
(Reading) - Posted 3 years ago
We received a professional, prompt service for the second time and fault the way were dealt with. Alistair was very helpful and informative before and during handover.
Helpful Report
(Oxford) - Posted 3 years ago
Thank you Alistair for the detailed handover when we collected our Bailey Ridgeway.
Helpful Report
(Oxford) - Posted 3 years ago
Great service from the Despatch/handover team - Dean and Jack were friendly, welcoming and helpful. As we were novices they really took the time to make sure we were happy about everything.
Helpful Report
(Swindon) - Posted 3 years ago
Excellent customer experience would highly recommend the Oxford branch and will use in the future for sure
Helpful Report
(Oxford) - Posted 3 years ago
Many thanks for the assistance in the purchase of our new caravan, throughout the process the team at Swindon caravans were professional & friendly, keeping us informed on the process. It was entirely a hassle free process from start to finish. I would recommend Swindon caravans to anyone. In the nicest possible way I hope not see you to soon as hopefully I will be enjoying the caravan. Once again many thanks Regards Mark Hemmings
Helpful Report
(Swindon) - Posted 3 years ago
Travelled from Swansea to Swindon to collect my new van on 24/04/21 the staff and the service were excellent very satisfied Mr norman
Helpful Report
(Swindon) - Posted 3 years ago
Sales and despatch all worked perfectly and the caravan was available on time. The only down side was the lack of prior warning that there was no gas bottle available.
Helpful Report
Posted 3 years ago
I found Alistair and his colleagues to be extremely helpful, friendly and efficient. Everything went really smoothly and they made the whole purchasing experience effortless. I would recommend them thoroughly and would be happy to do business with them again.
Helpful Report
(Oxford) - Posted 3 years ago
Swindon Caravan & Motorhome Group is rated 4.7 based on 682 reviews