Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.59

4.6 Rating 11,802 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,802 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything was fine with the transfer other than on the return transfer the driver had an other person with him who i can only imagine was his friend which i found strange and can only imagine that if i were a single female passenger would have found it uncomfortable”

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Posted 7 years ago

“Very good service. There waiting at the airport and direct transfer to our apartment. The return journey was also excellent. Driver was on time and efficient. Will definitely use this company again.”

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Posted 7 years ago

“Very prompt service and reliable. However the vehicles provided were not as expected and paid for. Airport to Quinto was a BMW 320. Quinto to Airport was a Ford Galaxy type of vehicle. In each instance I paid for a. premium transfer. A refund of the difference would be appreciated”

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Posted 7 years ago

“The service in itself was absolutely spot on. No complains here. However, in comparison to other providers, the service was heavily overpriced. Thus 1 star deduction. For next trip I will probably use someone else.”

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Posted 7 years ago

“Hi, we returned to the UK today from Faro Portugal and have used SunTransfers for quite a few years. We always travel to Faro Portugal and usually use a private Taxi and have to say the service is second to non, always punctual anyway this morning our driver was a little late and then drove very slowly and did not use the Motorway which resulted in we were 15mins late and was a complete rush to try and get through security in time for our flight. Not full marks this time SunTransfers.”

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Posted 7 years ago

“PICK UP FROM MALAGA TO BELAMADENA IN PRIVATE TAXI SPOT ON. PICK UP FROM BELAMADENA TO MALAGA OK BUT WAS IN ORDINARY AIRPORT TYPE TAXI NOT A PRIVATE CAR AS BOOKED. JOHN YORK.”

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Posted 7 years ago

“Very competent and professional to deal with, respond to questions quickly. We were met at the airport by a representative and waited 15 minutes for the taxi. The taxi driver was very unfriendly, no greeting no smile. What was disconcerting was him typing the villas address into his sat nav whilst driving. Still he got us there safely, which after seeing the way some of the Cretans drive, is no mean feat.”

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Posted 7 years ago

“Courteous, on time, reasonable price.”

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Posted 7 years ago

“Our transfers were excellent, but I also booked for my grand daughters with you under the name of Wharmby. Who were picked up in Melliha bay on the 5th of June at 3.30. AM. The driver looked shattered and eventually nodded of and ran into a traffic Island we had to keep talking to him to keep him awake. Unfortunately this spoiled what otherwise was an excellent service.”

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Posted 7 years ago

“The driver was polite, helpful and prompt at the airport. The transfer was extremely quick and the driver helped us take our luggage into the hotel. Only downside was that although we had ordered a taxi for 2 people we ended up in a none-too-new minibus which was not the most comfortable - even for a short journey. For that reason alone we decided not to book a return journey.”

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Posted 7 years ago

“Good service on time and easy booking process.”

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Posted 7 years ago

“The 2 vehicles we had this time were a bit worn out and could do with being changed, otherwise a great trip”

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Posted 7 years ago

“Used before & very happy, however, our driver from hotel back to airport was using his mobile phone & actually typing for at least half the journey to Faro airport, I was very uncomfortable with this. Using a mobile whilst driving is dangerous & should never ever be done especially when transporting customers. Driver let you down this time Sun transfers.”

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Posted 8 years ago

“Happy with everything except that the latest we were picked up was 3 hours before the return flight. The travelling time was just 25 minutes. 2,5 hours is too long time at the airport.”

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Posted 8 years ago

“Easy,straight forward”

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Posted 8 years ago

“Our drivers responded to our request to drive at a moderate speed and both were very pleasant.”

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Posted 8 years ago

“Taxi was on time , both ways. So no hanging around”

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Posted 8 years ago

“Arrived at Faro and driver was there. Clean vehicle and driver polite.We had booked a premium taxi and I was surprised that the return trip to Faro airport, the vehicle was a kind of transit van-- we were only two people and I would not describe the transit van as a premiun vehicle. We have used Suntours many times in thye past but the vehicles this time were not up to the past standard,”

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Posted 8 years ago

“we are pleased with our transfer from munich airport.”

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Posted 8 years ago

“Clean vehicles and courteous drivers.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,802 reviews