Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.59

4.6 Rating 11,802 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,802 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

Visit Website

Write Your review

Tell us how Suntransfers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've used suntransfers twice and were happy both times. The driver was on time, waited patiently for the luggage, the car was very comfortable. Although we'd asked for a normal car, a van came to pick us up.”

Helpful Report

Posted 8 years ago

“Pickup was on time, one of the drivers was speeding quite much. If there would have been a suntransfers sign on the car it would have helped at the hotel pickup but other than that everything was great, I'll use them again.”

Helpful Report

Posted 8 years ago

“Very personal service E Class Mercedes on return transfer. Will use them again & again!”

Helpful Report

Posted 8 years ago

“very reliable ,friendly driver cheap price ,great service received thanks...............”

Helpful Report

Posted 8 years ago

“great service”

Helpful Report

Posted 8 years ago

“The pickup and transfer to our hotel was not good the driver not being there when we arrived at airport, then when contact was made spent too much time talking to other drivers while making our way to the car. Then the transfer to quara was a matter of hold onto your seats for a mad and fast drive to our hotel while talking to his family on the phone. Not good. The pickup by George the taxi driver from hotel to airport was like having a cheuefer. He was smooth, safe and a real gentleman getting us to the airport in comfort. Peter Bullard”

Helpful Report

Posted 8 years ago

“Booked private taxi arrived on time was surprised when a coach turned up for return for only 3 of us, no other pick ups though straight to airport”

Helpful Report

Posted 8 years ago

“HAVE USED MANY TIMES AND ALWAYS GOOD AND ALWAYS ON TIME”

Helpful Report

Posted 8 years ago

“We have used Suntransfers for the three years,(twice per year), for our holidays in Portugal and have been totally satisfied with the service provided.The taxi has always been punctual with clean and tidy vehicles and very pleasant and helpful drivers. However, our experience in Spain in April 2016 had caused us great concern and distress, when our return taxi to the airport from our accommodation did not arrive after numerous telephone calls to ascertain the whereabouts of the vehicle, assurances from customer services, that the taxi was on its way were unfounded and it was necessary to aquire a local vehicle.Had there not been a short delay in aircraft departure times, we would have missed our flight home.Suntransfers apologised,assured us it was exceptionally rare for this to happen and offered us a discounted rate for any future bookings.Suffice to say our transport experience with Suntansfers on our latest holiday in Portugal, was excellent, although we do now ensure we have a back up!”

Helpful Report

Posted 8 years ago

“Excellent service from booking to destination”

Helpful Report

Posted 8 years ago

“On time and helpful”

Helpful Report

Posted 8 years ago

“The drivers were friendly and helpful and on time for both journeys. They also spoke very good English.”

Helpful Report

Posted 8 years ago

“The drivers on both transfers were very friendly and polite. The drivers were on time and the cars were very comfortable. I would recommend and use Suntransfers again.”

Helpful Report

Posted 8 years ago

“Good customer service”

Helpful Report

Posted 8 years ago

“I would recommend suntransfers as they where in time and the drivers were pleasant, I will be using them again”

Helpful Report

Posted 8 years ago

“Efficient,simple and painless. Value for money”

Helpful Report

Posted 8 years ago

“Excellent service & very punctual with reasonable rates .”

Helpful Report

Posted 8 years ago

“It's an easy and cheap way to book a taxi, although the driver ability will depend on who you get. We had a few times where we had to wait around 15 minutes for a driver to pick us up, and then their driving was terrible!”

Helpful Report

Posted 8 years ago

“very professional and driver very helpful”

Helpful Report

Posted 8 years ago

“This company was referred to me by the hotel that I was staying in. Upon arrival at Malaga airport, you need to look around the corner (or we did for our particular driver) as he was busy speaking to a colleague and our name plate was showing floorwards! Apart from this the driver was friendly and helpful. Upon collection from our hotel to return to airport very polite young man who spoke good English. Even asked who our airline was so he could drop us at right end of the airport for departures. Would definitely use this company again and hope they operate in other parts of Spain (and hopefully other countries). Good price also. Very happy :)”

Helpful Report

Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,802 reviews