Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,944 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again,very satisfied with the service.”

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Posted 9 years ago

“Brilliant service used many times.”

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Posted 9 years ago

“Unvomplicated transfers.”

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Posted 9 years ago

“Both drivers were very helpful made our drive lovely please thank them we couldn't had been more pleased”

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Posted 9 years ago

“We have now used Suntransfers in Munich, Paris, Venice and Madrid. The service is consistently excellent, on time, with easy to find 'meet and greet' service at airports. The drivers have all been very pleasant and professional. Some have given us useful and interesting information about the city we are visiting, which is a great start to a trip. Highly recommended.”

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Posted 9 years ago

“We always use suntransfers and have never been let down”

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Posted 9 years ago

“Very pleased with the service you provided”

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Posted 9 years ago

“On time, but slight problem at Genoa meeting driver as weather bad and ship terminal not very good for meeting anyone returning from cruise.”

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Posted 9 years ago

“We have used Suntransfers before in Cyprus, Spain and Madeira and every time we have been exceptionally pleased with the service we recieved”

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Posted 9 years ago

“overall excellent service highly recommend to future travellers”

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Posted 9 years ago

“On 09/20/2015 we made a reservation at suntransfers.com (ST Services Iberia S.L.) for 2 adults and a baby from El Prat Airport (Barcelona) to Sitges. We paid on the same day via the Internet. The payment was € 80.49 That payment included a supplement to reserve the baby car seat. The vehicle that came to the airport did not bring a baby seat. The driver told us that the vehicle the company sends to the airport is the one nearest at the time, not necesarily the one with a baby seat. The driver asked us to take us to Sitges without the baby seat. Our daughter was 1 year and 2 months at the time. We understand that, apart from very dangerous, it is illegal to carry babies this age without the statutory baby seat. We asked for another vehicle to come, but they refused. The vehicle eventually went without taking us anywhere. By making multiple claims via email to the company, they tell us that it is "clearly indicated during the booking process in our vouchers and the Terms and Conditions, we ask customers to accept before completing the booking which child seats baby / child reserved are not guaranteed. Therefore, unfortunately, is not due a refund because the transfer has been provided but you have chosen not to use it. " What the terms and conditions say regarding the baby seats is this: "" We will provide chairs for children / babies you have booked whenever possible, however, at times they may not be available. In such cases, we will refund the cost of not provided chairs. If you are not willing to travel if that baby seats / child are not provided, please bring your own chairs and requests a refund Customer Service before traveling ". The conditions are a joke: 1) you can book a seat with the company, but if they do not bring one, you can use your own. If you are booking a baby seat is because you are not bringing one. Who books a baby chair and still bring his own onw, just in case, the taxi does not bring his? 2) It is not about willingness to travel. It is about being illegal.”

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Posted 9 years ago

“Great price and service, drivers friendly & courteous, would recommend Suntransfers, have used them many times & will continue to do so”

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Posted 9 years ago

“Always on time, friendly, trustworthy and excellent condition vehicles.”

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Posted 9 years ago

“We were two families together so we had minibus. Driver was very friendly and waiting with reservation name in paper. After holiday taxi was the time waiting us. Everything worked.”

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Posted 9 years ago

“Suntransfers were waiting for us on arrival, even though our bags were delayed. They are very efficient and polite would happily recommend them.”

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Posted 9 years ago

“Folks, Thanks for you prompt, courteous and friendly service. The pick up arrived ahead of schedule and the car was clean and well presented. I and 5 of my friends recently used you services and will certainly be using them again. Regards and many thanks. John....”

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Posted 9 years ago

“Perfect in time. Friendly drivers and best price”

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Posted 9 years ago

“Great service met at departures with a smile and a handshake, well driven to hotel . On return bang on time 3am dropped us to airport door, we really do recommend sun transfers”

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Posted 9 years ago

“I have used Suntranfers on a number of occasions in both Portugal and Spain and have always found everything to be first class.”

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Posted 9 years ago

“Both transfers on time with both drivers helpful and courteous. Will definitely use again.”

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Posted 9 years ago

Suntransfers.com is rated 4.6 based on 11,944 reviews