Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service everything on time and so easy to book”

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Posted 8 years ago

“Travelled with my teenage daughter first time on our own this service I will definitely use again !!”

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Posted 8 years ago

“Excellent service no problems would definately use again and recommend to friends.”

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Posted 8 years ago

“First time we have used this company. Everything went well from booking, confirmation, text reminders, meeting at airport and being on time to collect us for return journey. Would use again and would recommend.”

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Posted 8 years ago

“Easy to book on-line; great value when compared to taxis, bang on time for collection from airport and only 5 mins late on way to airport but still arrived in airport on time. Text service provided at a small cost was great because it gave confidence they were on the ball. Expected a car but got a minibus; that was fine as it was still a private and safe transfer. Will definitely use them again.”

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Posted 8 years ago

“Excellent service. On-time and reliable. Will use Suntransfers again in future.”

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Posted 8 years ago

“Arrived on time and got us straight to hotel with no problems”

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Posted 8 years ago

“Driver was on time. We found him easily at the airport. Driver very friendly. Excellent service.”

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Posted 8 years ago

“The no stress way to transfer to and from the airport”

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Posted 8 years ago

“Excellent 1st Class Service”

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Posted 8 years ago

“Driver at airport on time pick up hotel on time price very reasonable will use again no problems at all”

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Posted 8 years ago

“excellent service both ways. Although there was a delay with baggage delivery on arrival at Faro, the driver waited until we came through. Really good allround service yet again. We always use this company and have never had a problem. Would certainly recommend”

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Posted 8 years ago

“Initial booking easy with exception of trying to book return journey to a different address. Both drivers were wonderfully polite and welcoming and the vehicles spacious and comfortable. Trying to amend the return address 3days before pick up was a nightmare though. All texts and emails are to an automated site and the phone number just. Pushes you to a live chat that would not work. Lucky the driver was so helpful.”

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Posted 8 years ago

“On time, and very polite. Driver loaded all our baggage for us and we felt safe as he was driving.”

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Posted 8 years ago

“We were extremely pleased with your service so much so we are coming back next June and will be calling you. Will definitely recommend you to my friends.”

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Posted 8 years ago

“very reliable”

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Posted 8 years ago

“After being let down on pickup from resort to airport last year was impressed with service this time.Very courteous and clean car.Very prompt and shall be using again in October.”

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Posted 8 years ago

“We used Suntransfers twice on this holiday to Andalucia and Madrid. Our first experience was timed to perfection, cleanliness etc all ok, but... the cab driver was using his phone all the way from the airport to the hotel in Granada. Typing e mails, using What's App, and generally distracted from surrounding traffic etc. Almost missed a green light and was tooted at from driver behind. Customers safety should always be paramount . Our second experience was AMAZING!! Charming driver took us from hotel in central Madrid, to the airport. Arrived on time , car was spotless, he was extremely polite and courteous.”

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Posted 8 years ago

“Absolutely brilliant company so professional and great friendly drivers on time both outward and inward journey highly reccomend.”

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Posted 8 years ago

“Great service both ways On time Drivers polite and Very informative”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews