Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.59

4.6 Rating 11,802 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,802 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service however we were charged 76 euros for both journeys, which equates to 38 euros each way but the driver's tariff on our trip to the airport on return was only 18 euros ! Maybe it's cheaper just to book your own at the resort”

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Posted 8 years ago

“I have used Suntransfers on our recent holidays in Portugal and Spain and in our experience have found them both courteous and professional, certainly will use them again.”

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Posted 8 years ago

“Good service easy to use and no messing around with cash/payments on arrival. Would recommend.”

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Posted 8 years ago

“We used Suntranfers for a party of 8 from Fari to Carvoeiro in July 2016. They were there on arrival and the only hiccup was that I had booked a premier minibus which was too small for our luggage. It was quickly sorted though and a bigger one despatched- if you have a large party with a lot of luggage then check the website for sizes. No problems on the way back though!”

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Posted 8 years ago

“Good service but i paid for direct transfer in car and we went in a minibus and a coach.”

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Posted 8 years ago

“Very good service. Found driver easily on arrival and transfer easy and without hassle. Was a little apprehensive about pick-up as I wondered if our address was difficult to find but driver was there, a minute after promised pick-up time. I do wonder if a reassuring text from Suntransfer for departures to say driver on way would be a good idea. J Ross”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“The service was very good apart from drop off and pick up that part needs to be put in the questions, driver tried to drop us on main road outside off Lindos not good”

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Posted 8 years ago

“A very good well priced service, on time and polite. Would use again and also recommend to anyone !!!!”

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Posted 8 years ago

“Reliable service, pleasant courteous drivers and good value for money.”

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Posted 8 years ago

“Was to be picked up at 21.45 driver phoned us at 21.00 hours and said he was on his way and would be arriving in 5 mins which made him 40 minutes too early . This is our own apt and we had to close it all up so felt Under pressure to hurry up not a nice way to finish your holiday”

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Posted 8 years ago

“Our arrival into Palma was late so there was no transport immediately available . After a short wait a driver arrived with a minibus rather than the car we had ordered . He was a little vague and we waited in the vehicle for sometime while he got himself together! The return journey was altogether different . The driver was punctual , efficient and friendly and the vehicle exceeded our expectations . Overall a good if inconsistent service”

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Posted 8 years ago

“I have used Suntransfers 2 times in recent months ,on both occasions I was happy with the service ,especially in Croatia. My only gripe was when the taxi arrived in Dassia Corfu the driver had the wrong name on his papers . We were stranded until he conceded and took us to the airport , for our homeward flight. WOC2”

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Posted 8 years ago

“The driver arrived 1 hour early we were told he would collect us from our hotel at 5pm and he arrived at 4pm, we felt very rushed and he got us at the airport 4 hours before our flight. The departure desk wasn't open and we had to wait 1 and half hours before checking in. This was not the good experience we have Previously had with Sun Transfers.”

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Posted 8 years ago

“Have always used this company for our transfers from and to airports, even in Turkey, have always found it very efficient, and the drivers courteous.”

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Posted 8 years ago

“Ordered a taxi as a surprise to transfer my mum from the airport to the villa where she was celebrating her birthday. Great service, lovely suited drivers and good vehicles. Did exactly what it needed to. Would use again”

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Posted 8 years ago

“very good! driver waiting for us in arrival hall only problem was it was a long walk to the car and my husband has a problem walking and although he took the suitcases he didnt seem to understand that my husband was struggling with the walk his english wasnt good. return journey to the airport excellent the driver spoke good english and we asked him to drop us off at the special needs area and he took us right into the airport and helped us he was very good and very helpful.”

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Posted 8 years ago

“good service without any hassle .would recommend.”

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Posted 8 years ago

“Have used Suntransfers many times before and thay have been excellent. For the first time in our experience the driver was not there to meet us at the airport. A phone call to the admin centre sorted it out and the wait altogether was about 15 minutes. A blemish on an otherwise outstanding track record for both efficiency and price. Will continue to use and recommend unless a similar blip happens again”

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Posted 8 years ago

“Good efficient service. Polite staff.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,802 reviews