Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.55

4.6 Rating 11,989 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nobody was in Orly Airport to [ick up us. And they took 10 days to remburse our money.”

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Posted 7 years ago

“Would definitely use sun transfer again. Worth every euro. Very knowledgeable driver.”

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Posted 7 years ago

“Have used Sun Transfers several times, always an excellent company and great service”

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Posted 7 years ago

“A very efficient, reliable service. Courteous drivers who assisted with luggage. Immaculate Mercedes Benz vehicles both ways. Treated with upmost respect throughout our journeys. Cannot recommend highly enough. Sheer peace of mind for fast reliable and safe transfers. Thankyou once again.”

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Posted 7 years ago

“Easy to book, on time, friendly drivers. Would definitely use again.”

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Posted 7 years ago

“what a fantastic experience! my husband is confined to a wheelchair from the booking online to our return to the airport these are the easiest, least stressful two journeys ever!! even with all our luggage……..really looking forward to our return in Feb...…. use this company... they are fab!”

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Posted 7 years ago

“Clean efficient reliable safe on time”

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Posted 7 years ago

“Used them a few times now very good priced”

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Posted 7 years ago

“Easy to book. Very prompt collection. Good value.”

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Posted 7 years ago

“reliable, on time and friendly and helpful staff”

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Posted 7 years ago

“Very happy with the overall service and would use them again and recommend them to others. Not the cheapest then again you are paying for reliability.”

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Posted 7 years ago

“Always good and on time”

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Posted 7 years ago

“Awful service. Driver not in arranged location then when we found her she was rude, played loud rock music and was texting while driving/ driving unsafely with one hand on the wheel. When we complained Sun Transfers said they could not process our complaint as it was over 28 days after the incident. (we filed our complaint 30 days after the incident because we were on holiday). We would NEVER use this company again and think their customer service is absolutely appalling!”

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Posted 7 years ago

“We had booked an airport transfer with premium limousine service. Unfortunately we were escorted to a 12 seats Minibus instead. Neither the driver nor the receiving lady were able to communicate in English. After complaining to the customer "care", we were told, that usually it should have been a "Audi A6, BMW 5, Mercedes C or Mercedes E Class. However, these vehicle categories are not common therefore, Toyota vehicles are accepted as premium vehicles." Really? Instead of an Audi A6 a 20 years old Toyota Minibus is accepted? As I wrote back, that I am not satisfied with this answer I received an email with "(...) having reconsidered our response, I believe it was appropriate and fair." I don't think so. Never ever "Suntransfers" in any country again.”

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Posted 7 years ago

“high quality services. mtks”

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Posted 7 years ago

“Excellent service and so easy to book. We had booked a transfer from Genoa cruise port to the airport and the service we received was outstanding. Our cruise ship was late docking and had issues with clearance. I called the customer service number and asked if it was possible to request if the driver could wait another 30 minutes. They called back very promptly and advised it was possible. Then I had to call again as we were still being held up on board. Again, they arranged for the driver to wait. When we finally got through, we couldn't have wished for a better driver. He was so helpful and carried my cases. He even arranged a restricted short cut because the lifts weren't working and we were tight on time to get to the airport due to the delays. The minivan was exceptionally clean and tidy and everything went to plan. Suntransfers even phoned me on route to the airport to ensure we had met with the driver and were on time for our flight. 10 out of 10 for service and I will always use them in the future as they went out of their way to assist in what was a very stressful situation.”

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Posted 7 years ago

“Tourists satisfied, no stress for agents! mtks.”

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Posted 7 years ago

“I've been somewhat 'forced' to write this negative review due to Suntransfers not replying to my email/compliants. Basically the transfer Id booked to pick us up from JFK on the 6th October did not show up at the 'contracted time' at the 'contracted location', it is that simple. I asked the airport personnel if I could be mistaken about the pick up location..no Sir was the response (some had not heard of Suntransfers), in essence 45 mins after landing me and my Lady (20th anniversary off to a flying start...thanks Suntransfers !) paid $70 dollars and jumped in a Yellow cab who completed the job quicker and more economically than Suntransfers, obviously I cancelled the return leg, easily done online, no questions asked. What about my refund ? NEVER AGAIN SUNTRANSFERS.”

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Posted 7 years ago

“all o.k. Thank you!”

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Posted 7 years ago

“all o.k., thank you”

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Posted 7 years ago

Suntransfers.com is rated 4.6 based on 11,989 reviews