Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.57

4.6 Rating 11,919 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our transfer was from a cruise ship seaport in Germany to Tegel airport. The driver went out of his ways to help us. The experience couldn't have been better. The booking process was difficult, but whenever I spoke with a customer service agent I got the help I needed. Will definitely use you again.”

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Posted 12 years ago

“Malta - service to and from airport was very good. Both drivers very friendly.”

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Posted 12 years ago

“good value”

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Posted 12 years ago

“Driver would not allow me to load our bags saying " it is my job",very good! Pick up was bang on time, and wished us " a safe flight". Great service!. Many thanks”

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Posted 12 years ago

“Driver was late for return journey but only 10 minutes and we received a phone call to let us know .Good service,will use again.Faro/albufeira”

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Posted 12 years ago

“Muy buen servicio.”

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Posted 12 years ago

“Good, helpful service although slightly late it did not impinge on the quality of the service given. Well done.”

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Posted 12 years ago

“It is a very good service.”

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Posted 12 years ago

“Will use the service again it was good”

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Posted 12 years ago

“Friendly driver who drove carefully and well . We have used toy before and will again - efficient and good service - thank you”

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Posted 12 years ago

“Really a good organization, and satisfactory services!”

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Posted 12 years ago

“Transfer was from Vienna airport to Bratislava and return. Very good experience, pickups on time, courteous drivers, well driven vehicles in good condition, would recommend to others.”

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Posted 12 years ago

“All the service was on time and as requested. You might consider providing an email attachment for the confirmation as the email that was sent was unwieldy and a bit hard to follow.”

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Posted 12 years ago

“My driver both ways was Lewis. He was polite, spoke excellent English and was most informative about the buildings and sites we passed. If I wanted a full time chauffeur I would hire him.”

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Posted 12 years ago

“ALWAYS SATISFIED USED SERVICE IN BARCELONA AND IT WAS EXCELLENT WONDER WHY I WAS UNABLE TO GET YOUR CAR SERVICE IN ISTANBUL, TURKEY....DO YOU SERVICE THAT CITY???”

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Posted 12 years ago

“At arrival at Paphos airport there was no driver waiting although a representative soon rectified this issue. The pick up from the hotel was great, right on time. Both drivers drove too fast, which didn't appear to be necessary. The cars were very clean and presentable. We would use the service again.”

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Posted 12 years ago

“Booked at short notice. Driver prompt on transfers both ways. Polite and vehicle very clean and spacious for our family of 6. Would use again and recommend also £60 cheaper than the company we booked our package with!”

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Posted 12 years ago

“Easy service and great to be able to book it and pay for it in UK weeks before the holiday. It makes such a difference to be driven straight to the hotel so the holiday can start straight away. Suntransfers were professional, couteous and on time.”

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Posted 12 years ago

“Viajé a Ámsterdam y contraté sus servicios para la ida y la vuelta. En esta ciudad por motivos personales tuve que cambiar de hotel y con una simple llamada a ustedes, resolvieron eficazmente los cambios. Volveré a usar sus servicios en aquellos lugares donde los proporciones, he quedado muy satisfechas por su amabilidad y diligencia. Gracias”

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Posted 12 years ago

“We recently arranged transfers to/from Victoria Court 2, Los Cristianos, Tenerife. Everything ran smoothly - the driver was waiting and easy to find at the airport and he arrived early to take us back. Both drivers were helpful and courteous and drove safely (unlike some taxi drivers we had on holiday!). The cars were very clean and the whole arrangement gave us great peace of mind. Thank you!”

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Posted 12 years ago

Suntransfers.com is rated 4.6 based on 11,919 reviews