Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.59

4.6 Rating 11,803 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,803 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transfer from Dublin airport to Westbury hotel and from the Gibson Hotel back to Dublin Airport. Very good service on time, and the staff were very friendly and helpful!!”

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Posted 11 years ago

“It was an excellant service.”

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Posted 11 years ago

“Picked up at Sharm El sheikh airport - very good thanks”

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Posted 11 years ago

“Very happy with the service, just werent happy to give all credit card details over the net, but was obviously picked up by office staff as they called enquiring as to whether or not we had tried to make a booking. We really appreciated the call and therefore booked with your company”

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Posted 11 years ago

“excellent the driver was very kind and professional and gave a first class service”

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Posted 11 years ago

“Overall was very satisfied. Was waiting for us at airport. But ten mins late for return journey and I was starting to panic slightly. I think an email closer to the time confirming details would give a little bit more confidence. Car very clean. Driver very courteous. Thank you”

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Posted 11 years ago

“Excellent service. The driver in Barcelona was very courteous and exceptionally professional. The water taxi/land transfer in Venice was flawless. The coordination between the water taxi driver and the land van driver was amazing resulting in a smooth trip from our hotel to Marco Polo airport.”

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Posted 11 years ago

“It was wonderful to get through Barcelona customs at their airport and see someone holding up a sign with our name. The driver smiled and helped us with our luggage and took us directly to our hotel. The only difficultly was he did not not speak ANY english. So communication with our limited spanish was difficult.”

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Posted 11 years ago

“The pick up at Zagreb airport went "like clockwork". It was such a relief After a long flight from Australia. Thanks”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Majorca Porta Pollensa. Very happy with all aspects of service.”

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Posted 11 years ago

“We travelled to Barcelona on Sunday 12 May and arranged a Suntransfers taxi pick up service, having previously used the Company on 2 visits to Benidorm (Alicante). The lady driver was there to meet us at the gate when we arrived, insisted on loading the luggage into the vehicle, despite the fact I had a 6 foot man with me, and was most polite and courteous. On departure, my husband went into reception approximately 10-15 minutes before arranged pick up time, and there she was. The traffic was very heavy, so I assume she had arrived early on the off chance we were ready. Couldn't have gone smoother. Thank you very much.”

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Posted 11 years ago

“We traveld to salou , spain , the driver was waiting for us the same for our return to the airport . We will be using Suntransfers again . Thank you for good service”

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Posted 11 years ago

“A very good helpful service. Would be helpful if it indicated approx driving times from airport to resorts”

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Posted 11 years ago

“Our transfer was from a cruise ship seaport in Germany to Tegel airport. The driver went out of his ways to help us. The experience couldn't have been better. The booking process was difficult, but whenever I spoke with a customer service agent I got the help I needed. Will definitely use you again.”

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Posted 11 years ago

“Malta - service to and from airport was very good. Both drivers very friendly.”

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Posted 12 years ago

“good value”

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Posted 12 years ago

“Driver would not allow me to load our bags saying " it is my job",very good! Pick up was bang on time, and wished us " a safe flight". Great service!. Many thanks”

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Posted 12 years ago

“Driver was late for return journey but only 10 minutes and we received a phone call to let us know .Good service,will use again.Faro/albufeira”

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Posted 12 years ago

“Muy buen servicio.”

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Posted 12 years ago

Suntransfers.com is rated 4.6 based on 11,803 reviews