Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,944 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the airport was very helpful,got us through the system and was there at the exit with the taxi.On the return trip was at the hotel in good time for our flight home. Would recommend this company”

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Posted 9 years ago

“They arrived on time and were ver y polite and helpful”

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Posted 9 years ago

“We have used this company for a number of years now and would never ever use anyone else, they are reliable and courteous on every visit, we have experienced nightmare transfers in the past but since our switch to sun transfers we have had to issues or complaints, a very experienced company.”

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Posted 9 years ago

“Really professional and friendly efficient service”

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Posted 9 years ago

“Drivers were very courteous. On time . Drive was excellent and the drivers were very helpful with luggage. We would certainly use them again”

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Posted 9 years ago

“1st time using suntransfers and would definitely use again. Booked a private transfer to and from the hotel/Airport both trips were no problem, driver was waiting at the airport when we arrived, and was on time for pick up from hotel to airport on our return, can't ask for anymore”

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Posted 9 years ago

“Excellent service . Punctual and professional”

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Posted 9 years ago

“Ease of booking. Drivers on time and helpful. Cars clean and comfortable.”

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Posted 9 years ago

“Excellent service with a nice clean vehicle. Very courteous driver”

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Posted 9 years ago

“Most important when expecting transport to/from accommodation to airport or vice-versa, is that it turns up and on time; in Portugal full marks every time,( in Spain absolutely dreadful).In Portugal the drivers are first class, the vehicles excellent and the journey faultless.”

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Posted 9 years ago

“On Time, courteous driver easy to book. Reliable Service”

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Posted 9 years ago

“Our driver wasn't at the airport on arrival, he appeared eventually after I'd phoned the company, the car wasn't very clean (compared to others companies I've used), there wasn't an apology from the driver, just speed off with us in the car, before we could put our seatbelts on. On our departure, we were kept waiting in the freezing cold snow outside our apartment, I had to phone again to see what the delay was, only to be told they'd made an error and the car would be there in about 20-30 minutes, which wasn't very helpful, we managed to get a taxi locally. I was told to get a receipt from the taxi driver.... why should I ask for a receipt, when we'd already paid up front for a service. I've used several transfer companies and this by far is the worst, I've always praised the companies i've used and recommended them.. I've read lots of good reviews, maybe it was just my turn to have a complaint to make, which I rarely do, but this really frustrated me.”

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Posted 9 years ago

“as always another excellent transfer experience with suntransfers , excellent service from start to finish would definetely recommend”

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Posted 9 years ago

“Sun Transfers are amazing ! I use them every time I go abroad (which is a lot!) and they have never failed yet. They are always waiting on arrival and they pick up from destination back to airport 10 minutes earlier than arranged, which suits us because we are organised and always ready. The driver is always courteous, friendly. Everyone should use this service, forget the long haul of the bus journey provided by holiday companies and for a little bit extra book Sun Transfers, you will not be disappointed!!!”

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Posted 9 years ago

“All Totally Hassle Free and 100% reliable.”

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Posted 9 years ago

“On time courteous driver highly recommend sun transfers price charged very good”

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Posted 9 years ago

“We filled out the online form and paid the fare in advance. Our hope was for a quick and easy trip to our hotel when we arrived at the airport in Lima late at night rather than haggling for a taxi. Instead the driver didn't show up. Since my phone doesn't work in Lima we ended up going all over the airport trying to find someone who would let us make a phone call. Eventually when we called they came about 12-15 minutes later - nearly 40 minutes after they were supposed to meet us. But I had filled in my flight details, I had written down the arrival time, I had done everything online as requested. Apparently they just don't come until you call. In which case ... I can get a taxi for less money and less hassle. The only reason to use suntransfer is for ease of connection - if they don't come until I call then I'll just use a taxi or uber! When they did come the van was unbelievably slow and unsafe in lane changes. I have spent most of my life in 3rd-world countries and so I am familiar with the normal, non-western traffic patterns (in fact, I was pleasantly surprised with how properly the traffic in Lima flows - except for our driver!) and so my response of feeling unsafe is in comparison to traffic in many Middle Eastern and African cities - nothing to do with other drivers but only with our driver. Very displeased. Will not use again.”

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Posted 9 years ago

“Excellent service, would recommend to anybody and would definitely use this company again!”

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Posted 9 years ago

“driver haven't showed up... we were waiting...”

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Posted 9 years ago

“driver was not speaking English at all. car was not very clean. my wife make a booking but I was passenger with her. not satisfied.”

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Posted 9 years ago

Suntransfers.com is rated 4.6 based on 11,944 reviews