Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 708 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

Write Your review

Tell us how Stone Deals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order arrived quickly, there were 1 or 2 that were broken but they are really good quality and I love the way the project turned out.”

Stone Deals 5 star review on 17th September 2021

Helpful Report

Posted 3 years ago

“Excellent Service and fantastic quality tiles. This is the second time I have used Stone Deals and I would highly recommend them. Faye and all the team are first class in both customer service and product knowledge and go the extra mile to help and support. I will be purchasing again soon.”

Helpful Report

Posted 3 years ago

“Easy to deal with, very knowledgeable and punctual service. Would highly recommend! Thanks”

Helpful Report

Posted 3 years ago

“Prompt delivery and great quality tiles. Very satisfied.”

Helpful Report

Posted 3 years ago

“Good quick service !”

Helpful Report

Posted 3 years ago

“Very helpful and excellent service.”

Helpful Report

Posted 3 years ago

“Order arrived fairly quickly, no broken tiles.”

Helpful Report

Posted 3 years ago

“Excellent customer service. Quality outdoor tiles at a very, very competitive price. I will definitely buy from Stone Deals again.”

Helpful Report

Posted 3 years ago

“Waiting for the delivery to arrive so I cannot comment on the condition of the tiles.however office staff very helpful ,delay in delivery is my choice due to an 18 ton lorry being a problem.delivery company has suggested that a 7.5 ton lorry would be available in a weeks time”

Helpful Report

Posted 3 years ago

“Super quick delivery, driver was super friendly and helpful. Will definitely use again in the future.”

Helpful Report

Posted 3 years ago

“Very well run and automated online ordering system. Well done!”

Helpful Report

Posted 3 years ago

“Very pleased with the product and the service. Would use Stone Deals again.”

Helpful Report

Posted 3 years ago

“Lovely tiles and a swift delivery service too,can’t fault them ,highly recommended”

Helpful Report

Posted 3 years ago

“Having found Stone Deals and the product we required online due to stocking issues (like so much of the building trade currently) we had to wait a little longer than anticipated. However prompt emails were received around expected stock dates. When the amount we required was in stock the service was impeccable. With a promised 3 to 5 day delivery and phone calls to arrange a convenient delivery time the stone was delivered within 3 days. A further call half an hour prior to delivery I cannot thank or recommend Stone deals enough. The wait has been well worth it. Thank you”

Helpful Report

Posted 3 years ago

“The marble is fabulous, the delivery company were not sent out a driver who must of been 70 with no means of off loading 860kg of marble on a pallet , no tail lift or fork lift. 😂😂😂”

Helpful Report

Posted 3 years ago

“Great product cheapest that I could find for what I wanted across the market, delivery was prompt and I was contacted to let me know when the tiles would be arriving. Everything safely packaged, no damage and they look beautiful in place!”

Helpful Report

Posted 3 years ago

“Delighted with the patio stone we bought from Stone Deals. Very helpful company, had a few queries which they answered straight away. It was quite a complicated delivery but all went very smoothly. Highly recommended.”

Helpful Report

Posted 3 years ago

“Stone slab at bottom of pallet arrived cracked. Very thin compressible material between each layer so a breakage was not surprising. Delivery driver left pallet on pavement and walked off without getting signature. I was informed that as the damage was not mentioned on the delivery note I should take it from the 10% extra I was advised to order for "trimming and breakages". I expected 100% of the order to arrive. Not impressed and will go elsewhere next time. I do not recommend this company nor their automated customer service.”

Helpful Report

Posted 3 years ago

Dear Customer, We are again sorry that you have received 1 damaged tile within your order. Regardless of how well we package all our orders, unfortunately due to the highly fragile nature of natural stones, damages do sometimes occur during the haulage process. In such cases where the damaged number of items are so small which does not affect the actual installations, we do offer a refund, which was also the case here, this is something you have not mentioned in your review. You will receive your full refund for the damaged tile back into the payment method used to pay for your order. For any questions, please do not hesitate to contact us.

Posted 3 years ago

“We had beautiful marble tiles from stone deals for a very good price!”

Helpful Report

Posted 3 years ago

“My 3rd order with these guys and the service has been spot on every time.”

Helpful Report

Posted 3 years ago

Stone Deals is rated 4.6 based on 708 reviews