Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.66

4.7 Rating 58,492 Reviews

100 %

of reviewers recommend Start Rescue

Company Reviews

Metrics

Info

About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

Visit Website

Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only had to use Start Rescue once but the service was excellent with my car being swiftly trailered to the local garage.”

Helpful Report

Posted 1 week ago

Hi John, thank you for leaving us a review. We're pleased to learn that you felt we provided excellent service when you needed assistance. Best wishes, the Start Rescue Team.

Posted 1 week ago

“I can't comment about the service as I've never had to use it. However wasn't too impressed with the renewal fee which was well over 50% increase on the previous years price because "the car was older" even though I'd not called out breakdown the whole year - what would it have been if I had had to make a call? Renewal quote reduced after shopping around with better price.”

Helpful Report

Posted 1 week ago

Hi Jeremiah, thank you for leaving a review. Our prices are partly dependent on the age of the vehicles on cover. However, we value our existing customers and always look to provide the best price, which is why renewal savings are automatically included meaning an existing customer would not pay more than a new customer for equivalent cover. If you are unhappy with the price when you receive your renewal quote, please do not hestitate to contact our Customer Services Team who will endeavour to provide a competitive price. Best wishes, the Start Rescue Team.

Posted 1 week ago

“Not used since joining can't really have an opinion”

Helpful Report

Posted 1 week ago

Hi Anthony, thank you for your feedback. The invitation to review at this time is to give you the opportunity to provide feedback on the process of selecting and purchasing your cover with Start Rescue. Best wishes, the Start Rescue Team

Posted 1 week ago

“Renewal process is easy, Ive had to use the recovery and I have to say the staff and the recovery personnel were proffessional, helpful and quick to complete the whole process”

Helpful Report

Posted 1 week ago

Hi Wilson, thank you for leaving us a review. We're pleased to learn that you found our Breakdown Team and recovery operator to be professional and efficient throughout your assistance. We're pleased that you've decided to stay with us for another year, and that you found it easy to renew your policy. Best wishes, the Start Rescue Team.

Posted 1 week ago

“All though I didn't have a callout this past year I have always found Start Rescue helpful when needed.”

Helpful Report

Posted 1 week ago

Hi Angela, thank you for leaving a review. We're pleased to learn that you have found us helpful when you've needed our service in the past. Best wishes, the Start Rescue Team.

Posted 1 week ago

“very efficient”

Helpful Report

Posted 1 week ago

Hi, thank you for your feedback. We're pleased to learn that you've found us very efficient. Best wishes, the Start Rescue Team.

Posted 1 week ago

“I've been with Start Rescue for a while now. Luckily I've not had any breakdowns. But it gives me peace of mind knowing I have start rescue.”

Helpful Report

Posted 1 week ago

Hi Terence, thank you for leaving us a review. We're pleased to learn that having cover with Start Rescue provides some security knowing you're covered if you break down. Best wishes, the Start Rescue Team.

Posted 1 week ago

“Can’t comment as I have not had to use the service”

Helpful Report

Posted 1 week ago

Hi Malcolm, thank you for your review. The invitation to review at this time is to give you the opportunity to provide feedback on the process of selecting and purchasing your cover with Start Rescue. Best wishes, the Start Rescue Team.

Posted 1 week ago

“Excellent service from the people on the phone to the driver who took me home”

Helpful Report

Posted 1 week ago

Hi Richard, thank you for leaving a review. We're pleased to learn that you've been happy with our Breakdown Team and our recovery operative who provided assistance. Best wishes, the Start Rescue Team.

Posted 1 week ago

“Al our contact to start rescue team , and any response we have needed over the years has always been promptly dealt with and with respect and courtesy. Many thanks to all. Mrs Bennett”

Helpful Report

Posted 1 week ago

Hi Maureen, thank you for leaving a review. We're pleased to learn you've been happy with our assistance when you've needed to use our service. Best wishes, the Start Rescue Team.

Posted 1 week ago

“Very happy to be renewing our policy with Start Rescue, at a reasonable price, slightly lower than last year! Unfortunately we have had to use them twice in the past year (second time was this evening). On both occasions, the rescue vehicle arrived within the time specified (2 hours last summer, and today it was 1 hour - in fact the car was on the back of the truck within half an hour today!). Start Rescue use local breakdown / recovery companies, so as long as they're not too busy their response time is quite good. The recovery mechanic said that lengthy delays with some breakdown services are usually due to poor communication between the control centre and the recovery firm, so it appears that Start Rescue control centre is on the ball. Communication was straightforward - all reported through the app, with follow-up messages and a call to check all was ok. Great job!”

Helpful Report

Posted 1 week ago

“Easy and clear information with a competitive price and good reviews. It made it easy to join!”

Helpful Report

Posted 1 week ago

“I was looking for an affordable and reliable breakdown service and Start Rescue was recommended by friends. I feel reassured that if I experience any problems Start Rescue will be there to help me.”

Helpful Report

Posted 1 week ago

“Web site was clear and precise which is a welcome change, the process of joining Start Rescue was easy and the app makes things easier”

Helpful Report

Posted 1 week ago

“Fortunately, I have not encountered a car breakdown since I first signed up to Start Rescue last year. However, they appear to be very efficient with their communications and management and, being Which? Recommended, I have every confidence that they will provide a reliable breakdown response should I every need them.”

Helpful Report

Posted 1 week ago

“The price for my C5 2020 was very good however the price for my 2009 Micra that covered 1,100 miles last year was twice the price of the C5. I appreciate the older car is more likely to breakdown however the older car does 1,100 miles a year and the 2020 car does 16,000 miles a year. It would assist if there was a low annual mileage discount.”

Helpful Report

Posted 1 week ago

“Excellent understanding of the problem. Sorted without any problem.”

Helpful Report

Posted 1 week ago

“Too new to comment but followed "Which" recommendation”

Helpful Report

Posted 1 week ago

“Excellent service, sensible pricing, as good as their word.”

Helpful Report

Posted 1 week ago

“Very good”

Helpful Report

Posted 1 week ago

Hi Andrzej, thank you for leaving us a review. We're pleased to learn that you've been happy with our service. Best wishes, the Start Rescue Team.

Posted 1 week ago

Start Rescue is rated 4.7 based on 58,492 reviews