Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.67

4.7 Rating 63,012 Reviews

100 %

of reviewers recommend Start Rescue

Company Reviews

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

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“Not impressed at price increase despite no claim for 3 years”

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Posted 58 minutes ago

“Peace of mind !”

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Posted 3 hours ago

“I do not recommend Start Rescue. When I called to update my information, I was informed that my policy had expired and that I needed to purchase a new one. They wanted to charge me approximately £140 for the renewal. However, when I went online to check the policy I needed—after explaining my requirements—I found that a policy including everything I needed was available for only £56. It seemed unnecessary to charge me the higher amount when the other option met all my needs. Additionally, I received misinformation. For example, I asked if I had home start coverage and was told that I did. However, when I called due to issues with my car, I was informed that I did not have this coverage and would incur additional charges. There was a lot of misleading information, and I was not given accurate details. Since I was still within the cooling-off period, I called to cancel my policy, only to be questioned about why I had two policies. To clarify, I already had an existing policy, and my details should have been updated easily. I did have coverage for home start and should not have incurred any additional charges. Overall, I had a stressful and unsatisfactory experience. I believe the staff needs better training, as they do not seem to fully understand their roles. I understand a supervisor is looking into this issue, but when you are already dealing with car problems and stress, the last thing you need is additional complications. What you truly need is reliability and confidence in your rescue company.”

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Posted 5 hours ago

“Good value for money and ease of process”

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Posted 6 hours ago

“Very smooth and easy to purchase.”

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Posted 7 hours ago

“What I like is it’s easy to renew your cover and the website is good,I haven’t used the break down cover so cannot really say how good that is but judging by the reviews it’s pretty good.”

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Posted 8 hours ago

“I did have to use Start for a fairy recent road assistance breakdown . I found them to be very quick and efficient.”

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Posted 8 hours ago

“The admin and payment systems etc work really well and the price is really competitive”

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Posted 8 hours ago

“Great value for money”

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Posted 9 hours ago

“Excellent with everything top class”

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Posted 1 day ago

“had a recent breakdown , fanatstic service , didnt leave me hanging like the rac did for 6 hors a few years back .. updated all the way through via text messages .. cant fault it..now have all the family on one policy”

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Posted 1 day ago

“I have been with them for many years. Not had to call out recently but from previous experience no concerns should I have to again. Reasonable price for peace of mind”

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Posted 1 day ago

“I joined when I bought my car in 2017 I have never used your service as touch wood never had an accident ora break down but I have trust if anything goes wrong I have got your service if needed be.Many thanks Mr D Ballard”

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Posted 1 day ago

“Have not had a call out yet. To me that's a good thing.”

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Posted 1 day ago

“Easy to deal with had cover on cars normally but this year went personal cover. Always an easy to deal with company.”

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Posted 1 day ago

“I subscribe to the Which magazine and they have never been wrong in their recommendations to me . So!!!”

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Posted 1 day ago

“Always there quick response and keep you updated”

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Posted 1 day ago

“Prompt assistance on the one occasion I needed help”

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Posted 2 days ago

“Wait time was a little excessive, granted, there was an issue with the car tax. However, when help arrived in the form of Martin from Ravenscroft extremely positive - super nice bloke, efficient, and when you have to sit in a cab with someone for 90 minutes, you want a bit of fun banter - which is exactly what it was ... top man.”

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Posted 2 days ago

“Thankfully I have never had reason to call out for a break down but have found the web sit very easy to use and it has useful information on it .”

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Posted 2 days ago

Start Rescue is rated 4.7 based on 63,012 reviews