Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.66

4.7 Rating 59,865 Reviews

100 %

of reviewers recommend Start Rescue

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only joined yesterday so can't really give good or bad review yet , my actual cover does not start till 5pm today ! Seemed good for cover tho when purchased it . Just in case my other half has any problems getting home from going on hol . Didn't want her worrying and the price seemed good when I was looking .”

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Posted 1 day ago

“I tried to renew my policy as I think the debit card I normally used had expired and I had a new account number on my new card. For that reason the renew on my policy did not go through. I then managed to take out a new policy on my new card but I think I ended up paying more, like I was a new cutomer would do. Probably my fault as I had a new debit card, but annoying that I ended paying a bit more.”

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Posted 4 days ago

Hello Richard, Thank you for taking the time to provide feedback. We are pleased to confirm that your policy has been amended to enable your customer loyalty discount to be applied. We would like to take this opportunity to thank you for once again choosing Start Rescue as your breakdown cover provider. If you require any further assistance, please don’t hesitate to contact our customer services team. Best wishes, the Start Rescue Team

Posted 3 days ago

“All the years we've used you we have never broken down. So we cannot leave a review for something we have not used”

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Posted 6 days ago

“I can’t answer that as I only joined yesterday policy doesn’t start till today”

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Posted 1 week ago

“Not good as I I couldnt login in to my account due to the e mail or password not being accepted although 2 codes were sent to change the password to no avail.”

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Posted 2 weeks ago

Hi Anne, We are sorry to hear about your experience when trying to log in to your account. Please contact us via telephone on 01206 655000 and a member of our friendly customer services team will be able to assist you. Best wishes, the Start Rescue Team

Posted 1 week ago

“Never had to use Start Rescue. So I can't comment much, other than to say it's good to pay competitively for the assurance it provides, even unused.”

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Posted 2 weeks ago

“Before I paid for the cover it was necessary to phone them to find out if it was the car, the driver or anyone driving the car could call them out on a breakdown. The person I spoke to told me anyone who was insured to drive the car could phone for assistance. I told her I searched their website and could not find any mention of this, I was then told it's in the terms and conditions that anyone that is insured to drive the car is covered. Now wouldn't the obvious place for that to be at the beginning where they want you to pay your money rather than hidden away in the small print. I hope I don't regret buying this cover.”

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Posted 2 weeks ago

“Gghhoikjb9”

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Posted 3 weeks ago

“Because I have no smartphone (only a basic mobile) I had problems taking in anything you sent me. I was in a Waitrose carpark, so had to go into the shop and ask their help from a fixed phone. Because I'd called you on a mobile you'd assumed I'd get all your instructions! In the event I did not need the arranged callout, so had to go back into the store to use their phone to cancel. If I was out on the road somewhere, I would have had a problem!”

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Posted 3 weeks ago

Hi Alison, We are sorry to hear your comments. Please be assured your feedback has been passed on to our customer services team who will write to you in due course to discuss your concerns. Best Wishes, the Start Rescue team.

Posted 3 weeks ago

“Not used you yet”

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Posted 3 weeks ago

“Hopefully you will follow through on your promises 🤞🤞🤞”

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Posted 1 month ago

“Not having used start rescue I can't really write a review.”

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Posted 1 month ago

“We have been members of Start Rescue for a number of years and foung the fee to be resonable. At present we have not used the facilities therefore could not comment on this.”

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Posted 1 month ago

“I've had cover for quite a few years never had to call so can't comment on that side of the service. Cost seems to be on vehicle age rather than reliability”

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Posted 1 month ago

Thank you for your feedback, we can confirm that policy costs can be based on factors including level of cover chosen or the age of the vehicle on cover. However, we always welcome the opportunity to discuss any quotation further. Best Wishes, the Start Rescue Team

Posted 1 month ago

“Had a few battery issues in the past and had to wait quite a long time for someone to get to me”

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Posted 1 month ago

Hi Wayne, I am sorry to hear of your experience when your vehicle recently broke down. In order for us to look into your concerns, please email customerservices@call-assist.co.uk and we will be able to look into this for you. Best Wishes, the Start Rescue Team

Posted 1 month ago

“I had a flat tyre on my motorcycle and was very disappointed you could not rescue me .so had to sort out myself AND I HAVE PAID MY MEMBERSHIP VERY POOR.”

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Posted 1 month ago

Hi Steven, I am sorry to hear of your experience when your vehicle recently broke down. In order for us to look into your concerns, please email customerservices@call-assist.co.uk and we will be able to look into this for you. Best Wishes, the Start Rescue Team

Posted 1 month ago

“I cannot write a review as I have not had cause to use the service for a breakdown”

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Posted 1 month ago

“Poor response time for a female alone. Attendance only after a second call from me. On a second call-out I finally got the vehicle started after two hours wait at 11pm no help arrived. Cancelled call-out. Fault found and fixed two days later at local garage. Hopefully you will do better if I have to call again.”

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Posted 1 month ago

Hi Michael, I am sorry to hear of your experience when your vehicle recently broke down. In order for us to look into your concerns, please email customerservices@call-assist.co.uk and we will be able to look into this for you. Best wishes, the Start Rescue team

Posted 1 month ago

“Happy with the cover. Just wish in the documents provided there is information about how much it costs to insure different cars.”

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Posted 1 month ago

Hi Joanne, Thank you for taking the time to leave us this review. We are pleased to hear that you are happy with your Start Rescue breakdown cover. I have had confirmation from our Customer Service team that they have sent you an email containing your individual premiums. Best Wishes, the Start Rescue Team

Posted 1 month ago

“I have been with Start rescue for many years, up to now I have not had to call them out. There are many break down organizations now on the market and there prices are alot lower than Start rescue. This should be reflected by the prices that Start rescue offer especially to long standing customers who have never claimed”

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Posted 1 month ago

Start Rescue is rated 4.7 based on 59,865 reviews