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Start Rescue Reviews

4.7 Rating 61,336 Reviews
100 %
of reviewers recommend Start Rescue
Read Start Rescue Reviews

About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

Visit Website

Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

I found it very easy to renew my cover.
Helpful Report
Posted 4 weeks ago
Defaqto 5☆ cover, comprehensive insurance, Which? recommended AND rewards your loyalty at renewal by keeping the price down. All at a much lower cost than the competition. I have had to use them once and the service was excellent.
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Posted 4 weeks ago
I used Start for the first time on 22 November 2025. I called them when my clutch failed and I requested a recovery. They said it would be 45 minutes. I called then after 1.5 hours and they said another 30 minutes. A recovery truck arrived 2 .5 hours after I first called and unbelievably the driver was not there to recover my vehicle but only check that it was the clutch that had broken! I called Start again after he drove off and they said another 1.5 hours before I would be recovered. Well, after over another 4 hours the same recovery driver appeared after completing two other jobs! My home was only a 20 minute drive away. It was a total of 7.25 hours from calling Start to putting my car on the recovery truck. One of the worst experiences of my life!
Helpful Report
Posted 4 weeks ago
Hello Jess, We're sorry to hear that you were unhappy with the assistance we provided. Whilst we always aim to assist as soon as possible, our arrival times may vary due factors outside of our control such as local traffic, weather conditions and the number of breakdowns in the local area. We have logged your concerns with the Customer Services department of our Breakdown Team, who will contact you to discuss them further with you. Best wishes, the Start Rescue Team
Posted 3 weeks ago
Only had to help with assistance once in 5 years,came out straight away took car & driver home very good service
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Posted 4 weeks ago
always very quick to get to you very good survice highly recomended this company to people
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Posted 4 weeks ago
Has good reviews so decided to purchase. time will tell how good they are as and when i need them.
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Posted 4 weeks ago
Very helpful operator explained everything well sorted very smoothly
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Posted 4 weeks ago
Great service, value and communication thank you.
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Posted 4 weeks ago
Attended within a reasonable time and sorted problem with courtesy
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Posted 4 weeks ago
Have had excellent service
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Posted 4 weeks ago
Far too expensive, I won’t be renewing next year.
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Posted 4 weeks ago
Been covered by Start Rescue for 2 years now, and just renewed again! Only needed to call them out once, on Boxing Day when my car wouldn't start. Arrived within an hour, recharged the battery, and had me on the road for a 200 mile drive in no time.
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Posted 4 weeks ago
Apart from initially subscribing to Start Rescue many years ago and having my membership automatically renewed every year, I am very fortunate in never having to call upon their services but I am always aware that they are there if ever needed. I am very pleased with Start Rescue's regular emails regarding tasks that should be carried out for safe and trouble free motoring.
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Posted 4 weeks ago
Renewed cover for third year. Find website easy to use. Haven’t used the breakdown service yet and that will be the true test of how good they are. No issues so far.
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Posted 4 weeks ago
Called up with a query before purchase on line quite respons very helpful
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Posted 4 weeks ago
I haven’t had to be rescued yet, but prices were good, had a good which review
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Posted 4 weeks ago
I have nothing but praise for Start Rescue. Over the past few years, we have used Start Rescue on two occasions when suffering a puncture and in September 2024, we had a serious breakdown on the M motorway. While waiting for the arrival of a recovery vehicle, we received excellent support from Start Rescue over the phone and we had not doubt that we were in good hands. We were taken home (a distance of over 100 miles) and our car was safely delivered to a local garage for evaluation.
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Posted 4 weeks ago
product meets my needs at a competitive price
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Posted 4 weeks ago
I have been reassured by the service provided by Start on 2 occasions in the past year.
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Posted 4 weeks ago
When we had a breakdown, transmission failure, as my wife was being discharged from hospital, the van turned up within a couple of hours and attempts were made to get the transmission to work, when it was clear that a recovery vehicle was needed one turned up that night and removed the car to a specialist garage where it was repaired within a few days. Not fast but effective.
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Posted 4 weeks ago
Start Rescue is rated 4.7 based on 61,336 reviews