Many thanks for your feedback on Feefo. We are a very small company run by 2 mums and so appreciate any feedback we receive.
We are delighted you thought the service was good but obviously disappointed that you thought that the product was poor.
We emailed the following day after we received your feedback to try and help you and are currently waiting for you to send us photos of stamped items. When we see them we should be able to advise further :)
Best regards
Francesca