“Really great stamp. Very clear and easy to use. Quick delivery. Only criticism if I had one would be that the stamp doesn't come with a protective wallet or case. That would be so helpful.”
“Their service was prompt and I loved the stamp which I was able to design myself. I used a flower to define it and it ads a personal touch. Very pleased with this purchase, no more sowing in labels.”
Thank you for taking the time to provide us with feedback via Feefo. I hope you received my email that I sent the same day.
Whilst we are delighted that you were happy with our customer service, we are so sorry that you are disappointed with your order.
The ink should last up to 50 washes on most fabrics. So if you would be happy to provide me with more information on what items you have stamped and what the ink doesn't last on I would be happy to investigate for you.
Best regards
Francesca
“I've only given Stamptastic 4 stars as I haven't really been using it long enough to know whether the stamps will stay (although I've no reason to suspect it won't), but so far I'm really pleased as it seems a great solution for naming clothes. What is brilliant is the customer service when ordering. I felt like a valued customer and I would recommend the company.”
Many thanks for your feedback on Feefo. We are a very small company run by 2 mums and so appreciate any feedback we receive.
We are delighted you thought the service was good but obviously disappointed that you thought that the product was poor.
We emailed the following day after we received your feedback to try and help you and are currently waiting for you to send us photos of stamped items. When we see them we should be able to advise further :)
Best regards
Francesca
