“Hi
Service and delivery was quick. Dissapointed in the item as after a few washes it needs stamping again. Also wear I stamped inside his shoes it's worn away. So I wouldn't recommend.”
Thank you for taking the time to provide us with feedback.Â
We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback given.Â
I'm delighted that you felt the service and delivery was quick.Â
 For best results we recommend stamping on care labels.Â
The ink will last 50 washes on care labels. The ink won't work on thick bumpy weaves such as fleece material, socks, jumpers or polo shirts. We don't guarantee that the ink works on plastic, some customers report good results but it depends from item to item as different plastic manufactures use different coatings.Â
 With shoes we recommend stamping on the inside of the tongue or the inside edge. Sometimes friction with the foot/sock rubbing on the ink can rub it off so that's why we suggest stamping on the inside edges rather than the insole.
Please can you let me know how the ink lasted on the care labels? If you have experienced problems with this please do feel free to let me know and I will be more than happy to investigate further for you.Â
 Have a lovely weekend.Â
 Best wishes Francesca
“Love not having to get the iron out ?.
Really easy to get all the school uniform named. So far, even after a few washes, the stamp hasn't faded, which is really good.”
“Easy to follow instructions to set-up and order stamp. Clear and simple on-the-go labelling. No mess no fuss, it is a great tool to label in a split second during those manic morning. Quick turn-around.”
Thank you for taking the time to provide us with feedback. We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback given.I noticed that you gave us 4 stars for our service and wondered if you could please let us know what we could do to improve our service. Any suggestions would be gratefully received.Â
Best wishesFrancesca
“The stamps are great, although a bit on the small side. The ink pad I received was very dry and not as described, namely it is not able to stamp multiple things at once, but I'm hoping it will last. Overall, - a great product, very handy.”
“What a fantastic idea! A very prompt service too. So much quicker than ironing labels in, the hours of my life lost have now been saved! Thank you. My only gripe is that you do need to check the stamp is still the a few washes in.. and restamp if necessary.”
“This is so much easier than sewing or ironing on labels. Only started using it this year, in September, but so far the names are surviving the wash well.”
Thank you for taking the time to provide us with feedback. We are a small company and run it part time around our children so know how important customer feedback and service is.
We have since been in email contact to try and help you.
Thanks so much for sending the photos that really does help.
It looks like you have stamped socks and tights which unfortunately are very difficult to stamp due to the stretchy weave of the fabric. The ink does work much better on the labels. Unfortunately we can't guarantee that the stamp will fit on a label due to varying sizes of labels and differing lengths of names. I'm sorry that the name you ordered doesn't fit on many labels. We do offer different fonts and sizes so that customers can choose the one that they think best fits their labels.
I have offered to make you a stamp in a smaller font free of charge. Please do let me know if you would like us to do this for you.
I'm afraid the ink won't work on dark fabrics-sorry :( We are working on a white ink but it coming out gloopy like tippex and makes the stamp all yucky.
I think we have both worked out that the reason that the ink is fading is because you are using a stain remover in your wash. We are having a new website built and so will now ensure that we put in the FAQ's that if you use stain remover it won't work! I would love to know how you find the ink if you wash without stain remover. I hope that you would be really happy with us!
Thanks again for your feedback. It really is extremely useful.
Best regards
Francesca
