So Simply Robell Reviews

Name: So Simply Robell
Address: The Granary, Hinton Business Park, Tarrant Hinton, Dorset
Rating: 4.84

4.8 Rating 15,866 Reviews

97 %

of reviewers recommend So Simply Robell

4.8

Based on 15,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The Granary, Hinton Business Park,
Tarrant Hinton
Dorset
DT11 8JF

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So Simply Robell 5 star review on 27th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find they don’t fit as well as the other robell Bella trousers I have. Sorry to say.”

Helpful Report

“I ordered some new Mimi trousers because my old ones were so loved they were falling off me. The new ones are made of a thick jersey style fabric which is much more casual than the old facbric and prone to damage.”

Helpful Report

“Bought jeans and after wearing them a few times, the seam on the inner leg was coming apart. After paying £89 for these jeans I would have expected better value. They were returned by me and after some time were returned repaired. I will not be purchasing anymore items from Robell.”

Helpful Report

“Colour not as described - was navy blue and not royal blue. Was told it was my computer !!! What happened to customer always being right !!! Was definately not !!! Was not happy that i had to pay for return postage despite item being wrongly described online. Was told they would look into refunding my return postage and a note would be put on the system regarding this - was not surprised to hear that they had recieved my return parcel but would only be refunding the cost of the item - no mention of postage refund. So paid £4.99 for nothing !!! Exremely dissatisfied and would never order again or recommend to anyone else. First and last time for me”

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“Hit or miss when ordering. Returns should be free.”

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“I bought a pair of Robell rose ankle grazers in my usual size but they were way too small. It could be they were wrongly labelled. I am an old customer and have not had this problem before, so I'm returning them.”

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“I was very disappointed with the material of the Trousers. It was very thin so no suitable for Winter”

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“I absolutely love these trousers and have been buying for a few years now. However. Their sizing has changed, and compared to exactly the same trousers I bought 6 months ago, measured size for size, the waist is 1.5/2 inches smaller. (I wish I'd taken a photo of the two together now) So, anyway, I ordered the next size up and instead of a 'slender fit' they came through as 'straight fit and were much baggier. Annoyingly, I had to pay to return all 3 pairs, through no fault of my own. I did seek the help of customer services, who were very nice, but couldn't help. Sadly I'm obviously unable to wear these again. What's happened Robell? I'm so disappointed.”

Helpful Report

“Both pairs of trousers were too long even though they were petite ! Still awaiting the refund of £159-98 !”

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“Delivery was prompt but item inferior to those I had bought in a shop. I do not have confidence in ordering online again.”

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“I have just ordered another pair of the Marie F/L trousers. Unfortunately, the material seems a lot thinner than previously. I have had many pairs over the years. The trousers always lose shape after a while anyway so I’m unsure how long these will last. As the price increases, I see these are not as good value as they once were. Shame as I have always loved these trousers.”

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“Very disappointed. I have always bought the Marie range but the last pair were longer than previous Marie trousers which I will now have to pay to be taken up! I put them against other Marie trousers and they are longer!”

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“I have several Robell trousers in size 10 so that is the size I ordered. Unfortunately I struggled to put the delivered item on suggesting something has gone awry with sizing. Incurring a return cost and the inconvenience oh having to find the time to visit the local post office, this wasn’t a very positive shopping experience.”

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“Prompt service”

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“Not very pleased with my purchase, too wide in the leg for me. I cannot return them because I am unable to get to a post office. Very sorry”

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“When ordering on-line it's very difficult gauging what size ro order as you have SO many different styles so I won't be ordering on-line any more.”

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“Too soon to tell I haven’t received my order yet!”

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“The garments were poorly described and they were nothing like the colours online let alone the description. Very expensive for what they are.”

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“Unfortunately having to return these trousers as they or baggy on the thighs but fitted from the knee down. I've had a number of Robell trousers in the past and I usually size down which I did with this order but very strange fitting and clingy fabric . I was going to order another pair but different style but not from this website as you have to pay for returns £8.95 on top of postage when you order .”

Helpful Report

“Looked forward to getting these trousers.Im size 12 but they were too big”

Helpful Report

So Simply Robell is rated 4.8 based on 15,866 reviews