So Simply Robell Reviews

Name: So Simply Robell
Address: The Granary, Hinton Business Park, Tarrant Hinton, Dorset
Rating: 4.84

4.8 Rating 15,891 Reviews

97 %

of reviewers recommend So Simply Robell

4.8

Based on 15,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The Granary, Hinton Business Park,
Tarrant Hinton
Dorset
DT11 8JF

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So Simply Robell 5 star review on 27th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered small (S) and disappointedly I got regular. I sent them back asking for replacent. So far you have sent message to say I would get a refund. No sign yet. I already have a pair, small size, and they fit perfectly and was trying to get a second pair. No luck! Do I try again? But shall wait for refund first.”

Helpful Report

“I find they don’t fit as well as the other robell Bella trousers I have. Sorry to say.”

Helpful Report

“I ordered some new Mimi trousers because my old ones were so loved they were falling off me. The new ones are made of a thick jersey style fabric which is much more casual than the old facbric and prone to damage.”

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“Bought jeans and after wearing them a few times, the seam on the inner leg was coming apart. After paying £89 for these jeans I would have expected better value. They were returned by me and after some time were returned repaired. I will not be purchasing anymore items from Robell.”

Helpful Report

“Colour not as described - was navy blue and not royal blue. Was told it was my computer !!! What happened to customer always being right !!! Was definately not !!! Was not happy that i had to pay for return postage despite item being wrongly described online. Was told they would look into refunding my return postage and a note would be put on the system regarding this - was not surprised to hear that they had recieved my return parcel but would only be refunding the cost of the item - no mention of postage refund. So paid £4.99 for nothing !!! Exremely dissatisfied and would never order again or recommend to anyone else. First and last time for me”

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“Hit or miss when ordering. Returns should be free.”

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“I bought a pair of Robell rose ankle grazers in my usual size but they were way too small. It could be they were wrongly labelled. I am an old customer and have not had this problem before, so I'm returning them.”

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“I was very disappointed with the material of the Trousers. It was very thin so no suitable for Winter”

Helpful Report

“I absolutely love these trousers and have been buying for a few years now. However. Their sizing has changed, and compared to exactly the same trousers I bought 6 months ago, measured size for size, the waist is 1.5/2 inches smaller. (I wish I'd taken a photo of the two together now) So, anyway, I ordered the next size up and instead of a 'slender fit' they came through as 'straight fit and were much baggier. Annoyingly, I had to pay to return all 3 pairs, through no fault of my own. I did seek the help of customer services, who were very nice, but couldn't help. Sadly I'm obviously unable to wear these again. What's happened Robell? I'm so disappointed.”

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“Both pairs of trousers were too long even though they were petite ! Still awaiting the refund of £159-98 !”

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“Delivery was prompt but item inferior to those I had bought in a shop. I do not have confidence in ordering online again.”

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“I have just ordered another pair of the Marie F/L trousers. Unfortunately, the material seems a lot thinner than previously. I have had many pairs over the years. The trousers always lose shape after a while anyway so I’m unsure how long these will last. As the price increases, I see these are not as good value as they once were. Shame as I have always loved these trousers.”

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“Very disappointed. I have always bought the Marie range but the last pair were longer than previous Marie trousers which I will now have to pay to be taken up! I put them against other Marie trousers and they are longer!”

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“I have several Robell trousers in size 10 so that is the size I ordered. Unfortunately I struggled to put the delivered item on suggesting something has gone awry with sizing. Incurring a return cost and the inconvenience oh having to find the time to visit the local post office, this wasn’t a very positive shopping experience.”

Helpful Report

“Prompt service”

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“Not very pleased with my purchase, too wide in the leg for me. I cannot return them because I am unable to get to a post office. Very sorry”

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“When ordering on-line it's very difficult gauging what size ro order as you have SO many different styles so I won't be ordering on-line any more.”

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“Too soon to tell I haven’t received my order yet!”

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“The garments were poorly described and they were nothing like the colours online let alone the description. Very expensive for what they are.”

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“Unfortunately having to return these trousers as they or baggy on the thighs but fitted from the knee down. I've had a number of Robell trousers in the past and I usually size down which I did with this order but very strange fitting and clingy fabric . I was going to order another pair but different style but not from this website as you have to pay for returns £8.95 on top of postage when you order .”

Helpful Report

So Simply Robell is rated 4.8 based on 15,891 reviews