Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,795 Reviews

96 %

of reviewers recommend Soren's House

4.9

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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Soren's House 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all around , thank you .”

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“Great site unique products”

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“amazing! Love the express delivery”

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“I returned items a few weeks ago and haven’t yet received a refund. I’ve contacted them twice and haven’t heard back. Can’t seem to find a telephone number to call them on. Very disappointing for somewhere that sells items at this price point.”

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$Read Soren\'s House Reviews$

Hi Alexandra, Thanks for leaving us a review. The first contact we have received from you was on Saturday and it is now Monday morning. We are a very small family business and we don't open over the weekends. Someone from the team will respond to your query today. Best, Sally

“I ordered an items many days ago and still have not received my order, nor got confirmation it was shipped. Their website states they ship in 1-3 days but that is not the case. I also emailed their customer service but no response. Is this a scam website? Did I just lose $80? I ordered from their USA website instead of UK so I am not sure if there is an issue with the U.S store but I'd like a refund at this point.”

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$Read Soren\'s House Reviews$

Hello and thank you for leaving us a review. We sent you an email regarding this last week offering alternative backpacks as we were unable to despatch the lemon one, as it was damaged and was our last one in stock. It may have gone into your spam folder? We haven't received an email from you, so there may be an issue with the US support email which I will look into now. Please can you email support@sorenshouse.co.uk so that we can make this right for you. Best wishes, Sally

“Very efficient”

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“The picture I received was beautiful and I love the look of the products but a week on I have still only received half of my order (despite the delivery paperwork saying both parts were included). I wrote immediately to your support address and nearly a week later have still not received a reply or the second half of my order, despite emailing again. As there is no telephone number there is no other way to contact you and it has been very frustrating.”

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$Read Soren\'s House Reviews$

Hi Jemma, Thanks for leaving us a review. Apologies that your first email was not received, the first message we received about this was dated yesterday, and the missing item has already been refunded in full for you. Best wishes, Sally

“Stunning colour and material! Haven't put up yet as still decorating the nursery but excited to!”

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“Lovely products at reasonable prices - fast and easy delivery. Very happy thnaks.”

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“Great service and a good quality product.”

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“Lovely quality, beautiful pieces and quick delivery.”

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“Happy with everything..”

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“It’s my second order with Soren’s House and I’m very glad I came across this website! Great service, lovely packaging and the items themselves. It was the only place I could find the shape sorter I’ve been after for my girls first birthday so I’m very happy! Would definitely recommend shopping here. 😊”

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“Easy process and item delivered on time!”

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“Great products very great alternative to other mainstream brands on the market.”

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“Excellent service and and a fantastic range of products. Highly recommended!!”

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“Excellent customer service.”

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“Love the bugs, had seen them on the original creators site but they don't ship to the UK. Sorens house were great at contacting me and sorting an alternate, when one of the bugs I ordered was the last they had in stock and was damaged.”

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“Beautiful natural gifts that will last generations, absolutely super. And arrived on the day as promised!”

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“Very nice website with good selection. Delivery and packaging are great.”

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Soren's House is rated 4.9 based on 2,795 reviews