Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,793 Reviews

96 %

of reviewers recommend Soren's House

4.9

Based on 2,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

Write Your review

Tell us how Soren's House made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Soren's House 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the quality and look of my furniture!”

Helpful Report

“The item took 2 months to arrive, and they only informed my of the status of my order once I had emailed them (3 times), to say it was going to be delivered soon. Other than this, I have had no communication from them about my order at all or about the delay in being delivered. Not very professional, unfortunately.”

Helpful Report

$Read Soren\'s House Reviews$

Hi Eva, Thank you for leaving us a review. I’m so sorry that your item took longer than the expected 4 weeks, we experienced some delays with customs and summer closures in Europe which were completely out of our control. I can see that you emailed on the 21st and that Claire replied the same day to say your item was leaving that day. Please let me know if we can help with anything else. Best regards, Sally

“This is a beautiful first dolls house, very pretty and well made. My granddaughter loves it and all the pieces are solid and manageable for small hands”

Helpful Report

“Love this store! Amazing selection, fast shipping and Claire from customer service is fantastic and super helpful for queries! I’ll be back soon and highly recommend!!”

Helpful Report

“Soren's house products appear beautiful and have some lovely designs. The service is efficient.”

Helpful Report

“Great service, quick delivery. Lovely baby product which arrived in nice packaging. Would definitely use Soren’s House again.”

Helpful Report

“Good quality mat and bamboo plate and bowl set. . Delivery was swift. Not cheap but nice to pay for high quality from a small company that cares about its products and its customers.”

Helpful Report

“I can't yet as I haven't received the product”

Helpful Report

$Read Soren\'s House Reviews$

Hi Judith, The item that you ordered quotes 7-10 working days on the product page, I'm so sorry if this was missed! Today is the 6th working day, so this is due to arrive with you over the next few days. I will resend your tracking so that you can see your delivery. Kind regards, Sally

“Whilst some of the posters I've received have been lovely and good quality, one A4 sizes posters was delivered in a triangular cardboard boxes, which was flattened in transit and resulted in the poster being damaged with visible creases. It took several weeks to resolve this matter, however I have since received a replacement which was delivered undamaged and Soren House offered me a refund for the damage to the poster and delay in resolving the matter, as a gesture of goodwill. This was much appreciated.”

Helpful Report

$Read Soren\'s House Reviews$

Hello, Thank you for leaving us a review. Apologies that this has taken longer than expected to resolve. The print company use Evri, who now no longer deliver or accept parcel tubes which had caused some confusion with our customer team. They are resending this for you, please let me know if there are any further issues. Kind regards, Sally

“Max & Sally at Soren’s House were so lovely and helpful when I contacted them about an item I was looking for. After some really friendly communication, the item was posted and arrived within a couple of days. Such a great experience!”

Helpful Report

“Great service - prompt, good communication and well packaged.”

Helpful Report

“I am really impressed by their customer service. The furniture I ordered had to take weeks to come and they have kept me informed at every stage. I emailed once to ask about the delivery date and Claire has since been providing me with updates unprompted. Product itself is of amazing quality with clear instructions.”

Helpful Report

“Great quality item and the delivery was super quick!”

Helpful Report

“We love our swans wallpaper!”

Helpful Report

“Not yet received my order.”

Helpful Report

“Item as described, fast shipping, thank you!”

Helpful Report

“I discovered Soren's House while trying to find a gift that was just a little bit different. New parents can be overwhelmed with baby gifts so I wanted something useful, pretty and not the standard pink or blue. I ordered a lovely little gift box containing three muslins and little puffin rattle. It arrived in a timely manner and well packed. The new Mummy was pleased with it 😍”

Helpful Report

“My second time shopping with Soren's House and it's all been very positive”

Helpful Report

“Royal mail damaged the package and Soren's House replaced it right away! Fantastic service and a lovely gift for my niece, thank you!”

Helpful Report

“Everything went great, had to wait a bit longer than stated on the website but that's ok as customer service was very informative”

Helpful Report

“Unique classy decorative cards. Perfect to give instead of a gift and will provide ongoing joy in anyone's home. Ordering is easy and delivery was on time.”

Helpful Report

Soren's House is rated 4.9 based on 2,793 reviews