Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,760 Reviews

97 %

of reviewers recommend Soren's House

4.9

Based on 2,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

Write Your review

Tell us how Soren's House made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Soren's House 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service.”

Helpful Report

“We love our cot and dresser - great quality and impeccable customer service”

Helpful Report

“Great store. I got a couple of pair of sandals that were on sale and I couldn’t fine them anywhere else. Quick dispatch, delivery and they are as expected! Thank you”

Helpful Report

“Negative review initially left following lack of response to an exchange request, however company has since emailed me proof that they did send a prompt response. For some reason this never came through to any of my inboxs, I am unsure whether this is an issue with my email account or theirs. As a result of this email unfortunately not coming through, I have now returned product for a refund and repurchased a different colour elsewhere. Apologies for any misunderstanding.”

Helpful Report

$Read Soren\'s House Reviews$

HI Chelsea, I can see that customer services replied to you 6 days ago on Wednesday 26th March asking you to return this for an exchange. Please can you check your spam? Best, Sally

“A Brand to Cherish! My wife shared a cot bumper by Dear April through Soren's House when I was keen on buying one for our son. It was a pleasant experience browsing the website and eventually placing the order. Sadly, the item I originally chose was out of stock and got delayed further with production. When I reached out to the team, Claire got in touch and offered a solution to this issue. Within a few days we received anothet cot bumper that was in stock. Fantastic quality of products and we are now eagerly looking forward to our next purchase for the little one!”

Helpful Report

“Clear delivery timeline and item is excellent quality when it did arrive. Real heavy and durable bear rug for my little boy’s bedroom.”

Helpful Report

“Delivery was quick and item arrived as expected. Great price too, cheaper than elsewhere”

Helpful Report

“Lovely products and quick delivery, in time for my daughter's birthday. Thank you!”

Helpful Report

“Good quality, looks just as it is in the picture and the delivery was fast!”

Helpful Report

“Great product and fast delivery”

Helpful Report

“Delivery was as expected and packaged well”

Helpful Report

“Always have beautiful toys for babies and children.”

Helpful Report

“Lovely products. Speedy delivery”

Helpful Report

“Great delivery and my sister was very happy with the present and quality.”

Helpful Report

“Good communication and delivered as arranged.”

Helpful Report

“Really lovely high end products”

Helpful Report

“Fast delivery and well packed item!”

Helpful Report

“Great experience all around from the brands they stock to the user experience on their website. Delivery was fast enough and everything was great. I love that they stock most of our favorite brands!”

Helpful Report

“I love this company, so many of my favourite brands and great for discovering new brands. Delivery took a bit longer for my latest order but this was made clear on the website so I was happy to wait. Excellent communication when I messaged to ask if there was an update.”

Helpful Report

“I liked the range of items available on the online shop so I decided to give the company a try. I paid extra for next day delivery and ordered with plenty of time for the items to arrive (ordered Wednesday 2pm for Friday delivery). This was well within the website cut-off, which claims you can order all the way up to Thursday 1pm. The items did not arrive on time and nobody from the company responded to my emails asking for information until several days later (the following Tuesday). When they did, they blamed the depot and just refunded the £3.50 extra I'd paid for the delivery. I am a parent of young children, including a baby and it caused a lot of inconvenience to find an alternative gift for the event I was attending. Overall, I was disappointed in the company's approach to customers and I am unlikely to order from them if I need any items quickly.”

Helpful Report

Soren's House is rated 4.9 based on 2,760 reviews