Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.86

4.9 Rating 2,712 Reviews

97 %

of reviewers recommend Soren's House

4.9

Based on 2,712 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

Write Your review

Tell us how Soren's House made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Soren's House 5 star review on 3rd April 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely, solid little garage. Complex to build due to multiple components. Many screws required which were provided. Great toy although washer gate not so robust and difficult to access. Compared to other garages it’s a sturdy toy.”

Helpful Report

“When I ordered the product it said between 4-5 working days for delivery the product came approximately 3 weeks after I placed the order. There was no update on the order. When I contacted Sorens house the lady was very helpful and sent me a link to track the item. The customer service I received was 10 out of 10 but for future reference if a product is going to be delayed an update would be beneficial.”

Helpful Report

“Everything was good. I hadn’t noticed it was longer than average delivery so was confused why it hadn’t arrived but that was an oversight on my part. Love the wallpaper. Need more of it so will be making another order.”

Helpful Report

“The order took a little time to be shipped but it was over the Christmas period. When I emailed about it, it was shipped the same day and received the day after. Lovely products, happy with the order”

Helpful Report

“The postage process and package was excellent. There was a delay in the posting process hence not 5 starts but this could probably be because this was bought during the festive period and I assume there are often delays with processing orders during these times.”

Helpful Report

“We thoroughly loved our purchase and the quality was excellent. My baby adores the purchase too. My only comment was the long delay in having my order shipped and the lack of update. However, the order was also placed during the holiday period so naturally things were slower.”

Helpful Report

“Beautiful quality. Quick delivery”

Helpful Report

“Really fast delivery unfortunately handles missing on luggy. But nice lovely product.”

Helpful Report

“Great liewood tote bag, liewood products never fail when it comes to quality and style. Delivery was a bit of a faff but in the end it was all ok.”

Helpful Report

“Great service and quick delivery”

Helpful Report

“Excellent & prompt customer service. Both items arrived inside a paper bag which was very wet due to heavy rain at the time. Thankfully contents not damaged however packing items inside a box would have been more robust. When you live in the countryside weather can negatively impact upon goods not well protected.”

Helpful Report

“Lovely selection of products! although website hard to search and read on mobile, made buying process slightly longer”

Helpful Report

“Lovely products and quick delivery”

Helpful Report

“Very good service”

Helpful Report

“Bought some lovely items as a present. Great recycled packaging. I am however missing one item from my order and I've tried to contact via email but not heard anything regarding its arrival/a refund for the missing item. Thanks”

Helpful Report

“Ordered a cot sheet which was lovely, unfortunatley I had to send it back as I had ordered the wrong size but I will re-order in the larger size. The only reason for 4 stars rather than five is returns are not free and although I would definitely recommend this shop to others I would likely look at other online shops first who do free returns to see if they offer the product I am after.”

Helpful Report

“Quick delivery and lovely items, ordered a changing basket the item its self is lovely, packaging could be a little better my basket is out of shape and unsure if this will go back to shape or not.”

Helpful Report

“Very nice, well made and colourful. Would have liked to have pre - cut transparent thread perhaps included in the kit.”