Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,790 Reviews

96 %

of reviewers recommend Soren's House

4.9

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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Soren's House 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product. Excellent delivery time.”

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“Lovely quick delivery on a lovely quality school bag x”

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“Ordered the plush, squishable bee. I love it so much, its so soft and cuddly. Order came really quickly, and was packaged nicely too.”

Soren's House 5 star review on 3rd September 2021

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“Really bad customer service - trying to get through to them for over a week now. no luck. no phone number- nothing .”

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$Read Soren\'s House Reviews$

Hi Gaku, Thanks for the message. We had an email from you on 24th August requesting a VAT invoice - this was emailed to you on the same day. Please can you email sally@sorenshouse.co.uk if you need anything else. Best wishes, Sally

“Love my item thanks so much x”

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“Great communication and service. Thank you”

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“Wonderful products. Good value . Prompt quick delivery.”

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“Very speedy delivery time, excellent quality products.”

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“Quality products and quick shipping. We were able to find stuff we have trouble to find elsewhere.”

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“Beautiful, unusual, great quality items.”

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“Beautiful, high quality products and very fast delivery. Fantastic!”

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“Amazing service, beautiful items arrived on time, well packaged. I have returned to buy more on several occasions & would recommend.”

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“excellent customer service and prompt delivery”

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“I am missing a part “I” . I ha notified Sorens few times by email and message and nobody has been in touch with me !!! The doll’s house was a present fir my granddaughter birthday and she is very very upset !”

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$Read Soren\'s House Reviews$

Hi Gaetano, Thanks for the message. We don't appear to have any emails from you - please can you email support@sorenshouse.co.uk so that we can make this right for you. Best wishes, Sally

“Lovely quality products, great service, speedy delivery, well packaged. Thank you. We'll be back!”

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“Excellent service all around , thank you .”

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“Great site unique products”

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“amazing! Love the express delivery”

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“I returned items a few weeks ago and haven’t yet received a refund. I’ve contacted them twice and haven’t heard back. Can’t seem to find a telephone number to call them on. Very disappointing for somewhere that sells items at this price point.”

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$Read Soren\'s House Reviews$

Hi Alexandra, Thanks for leaving us a review. The first contact we have received from you was on Saturday and it is now Monday morning. We are a very small family business and we don't open over the weekends. Someone from the team will respond to your query today. Best, Sally

“I ordered an items many days ago and still have not received my order, nor got confirmation it was shipped. Their website states they ship in 1-3 days but that is not the case. I also emailed their customer service but no response. Is this a scam website? Did I just lose $80? I ordered from their USA website instead of UK so I am not sure if there is an issue with the U.S store but I'd like a refund at this point.”

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$Read Soren\'s House Reviews$

Hello and thank you for leaving us a review. We sent you an email regarding this last week offering alternative backpacks as we were unable to despatch the lemon one, as it was damaged and was our last one in stock. It may have gone into your spam folder? We haven't received an email from you, so there may be an issue with the US support email which I will look into now. Please can you email support@sorenshouse.co.uk so that we can make this right for you. Best wishes, Sally

Soren's House is rated 4.9 based on 2,790 reviews