UnitySoft Reviews

Name: UnitySoft
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.62

4.6 Rating 4,776 Reviews

92 %

of reviewers recommend UnitySoft

4.6

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

info@theunitysoft.com

UnitySoft 1 star review on 10th July 2019

Smith Smith

UnitySoft 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

UnitySoft 5 star review on 24th May 2019

Kate McFadzean-Ferguson

UnitySoft 1 star review on 9th December 2018

Sally Barnes

UnitySoft 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually, Software Geeks did not make me happy with my attempt to acquire software. Despite six attempts I could not get a proper download. The fault did not lie with my system - I have downloaded many large files (> 3GB) without a problem. Also, having failed to buy from you, I was able to download the file I needed from a competitor on first try. However, you did give me a refund, so I thank you for that.”

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Posted 10 years ago

“Although you send me the software licences within minutes for my upgrade to window 7. I was unable to get this to work at all. I contacted you a number of times through email and therefore asked for my money back as the product didn't work. I was told that this couldn't be done as the license were allocated to me only and couldn't be used by anyone else. I do think this is unfair and therefore wouldn't use your company again nor would I recommend your company to anyone else. You could have just returned my payment of £14.99 as a goodwill.”

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Posted 10 years ago

“Well, it seems good - but Microsoft kept interfering!! I got to a certain stage of upgrading, but was very worried I'd lose some of my software data (essentially log-in) that may - or may not - recognize the W7 u/grade v. the old XP one. Having been prompted to do so, I downloaded W. Easy-Transfer, which I then backed-up onto a pen stick, but some files failed (I was given a list) - some of which I suspect may be embedded things within the software that worked within the XP environment, but & if missing, may cause the software not to work under W7. Perhaps my best route is to use an XP VM machine within a later MSW environment. I haven't tried Geeks support yet, but if & when I do, it may have all the answers I need, In summary, not that easy to use - but perhaps I just wasn't brave enough to enact the whole thing. Perhaps it'll be perfect!?:! Perry”

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Posted 10 years ago

“Good price. Reviews were great but I failed to activate no matter what I did. It was not the product or Software Geeks faulty, it was my lack of computer knowledge. I tried for several hours on three evenings but could not do it. So will stay with my windows 7 instead of upgrading to 10.”

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Posted 10 years ago

“Still not got windows 10 working”

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Posted 10 years ago

“Product as described”

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Posted 10 years ago

“I was happy to find the software I needed, but downloading it was a little slow. (I have a fast internet connection so I know it was downloading at plodding pace).”

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Posted 10 years ago

“The order was processed promptly and eventually was satisfactory. The customer services responded promptly to my questions, although we did not seem to understand each other. It seems that I was missing, or failed to find, an activation key in the original communication. This was eventually received after several exchanges of e-mails. Not quite "well done", but getting there.”

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Posted 10 years ago

“The key worked well but downloading the software didn't.”

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Posted 10 years ago

“Great prices. Great to get license key by email immediately after placing the order. Not so good - no instructions about how to download and install the software or anything else (e.g. disc copy of software as back up) etc.”

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Posted 10 years ago

Hi Neil, Full step-by-step instructions are sent with every purchase. If you require them to be resent or need advice on how to create a backup, simply get in touch. Kind Regards, Softwaregeeks

Posted 10 years ago

“No date given for delivery”

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Posted 10 years ago

“Purchased window 7 upgrade. Download and installation was OK as were instructions. However key was rejected as being invalid by Microsoft. Contacted software geeks on live chat, I was told my install was corrupt and would have to scrap and start again. As this would take several hours to do I was less than happy. Eventually I got the product validated via the Microsoft phone service.”

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Posted 10 years ago

Hi David, Thank you for your review. Whilst most activation's will go through online, we have no control over if you activate per internet or per phone. The license itself is not faulty/invalid. Softwaregeeks

Posted 10 years ago

“Bought the wrong license and I dont see a refunds policy or a swap-out policy. Required a Windows 7 Ultimate and bought a windows 7 professional. :-(”

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Posted 10 years ago

“Followed the instructions for loading windows but has not worked.”

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Posted 10 years ago

Hi Peter, Please get in touch via the online chat system or email (info@softwaregeeks.co.uk) if you're having any issues, so that we can help? We have received no contact from yourself asking for help or that you're struggling with the instructions sent. Kind Regards, Softwaregeeks

Posted 10 years ago

“am always very wary of buying online. had no problems with this site tho. overall very satisfied. found the help i got a little vague tho,think that is more my lack of knowledge than the online helpers tho,i have no tech know how about me”

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Posted 10 years ago

“Have downloaded Win 7 twice. Followed instructions and still cannot upgrade from Visa home basic 64bit to Windows 7 64bit. Installation failes with error code 0x80070241.”

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Posted 10 years ago

“I use the word normal because getting instructions that are inaccurate and unintelligible to the ordinary computerphobe is the norm. Referring to the sheet 'How to install Windows 7' language such as 'enter the BIOS (normally F2) and change the boot sequence from within' meant nothing to me. I was not asked about language, time and currency format, or keyboard. There was no request for a user name or an offer to set a password. However I did get there eventually and although I had to enter the product key a second time it is now up and running and activated. My advice to you is to employ an ordinary mortal who can write these instructions in such a way that the average man in the street, who is not particularly computer literate, can follow them. On a positive note your product is good value for money compared with other suppliers.”

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Posted 10 years ago

Hi Alan, We're sorry to hear that you struggled with the instructions. We have taken note and aim to improve them. Please note that if you are having trouble following any instructions, you can reach us for help via the online chat service Mon-Fri 10am-4pm. Kind Regards, Softwaregeeks Kind Regards, Softwaregeeks

Posted 10 years ago

“No complaints re the company and the ease of ordering and downloading software, but... ordered Windows 10... laptop started loading then looped back requiring key input again and again. Aborted that. Purchased Windows 7. Same problem. Must be my laptop. However, Despite very competitive pricing, this turned out to be a waste of money on my part. How do you get a refund in these circumstances? Difficult when it boils down to compatibility issues. I took a risk ordering this software. I won't do it again but acknowledge that there are plenty of customers who've had success with their software. Just inlucky I guess.”

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Posted 10 years ago

Hi Jeffrey, Please could we ask that you pop onto the online chat tomorrow from 10am-4pm so that we can walk you through the setup of Windows. The problems you're facing sound like local hardware issues. Kind Regards, Softwaregeeks

Posted 10 years ago

“Purchased a windows 7 key which I stil haven't received so I emsiled the company and still haven't had an answer so £18.99 wasted”

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Posted 10 years ago

HI Sylvia, We replied to your email dated 31 March 2016 20:07 on Thu 31/03/2016 23:55 stating that we had resent the original order email. We have not heard anything back from you regarding this since. Please check any spam folders within Hotmail and kindly remove the review. All orders are sent automatically upon purchase. Kind Regards, Softwaregeeks

Posted 10 years ago

“Job took longer than quoted & had to return it to get it finished correctly”

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Posted 10 years ago

Hi Richard, We don't understand what you mean. The license was emailed to you immediately upon purchase. If you're referring to downloads, this depends on the speed of your internet connection. We have not received any emails from yourself requesting any returns. Regards, Softwaregeeks

Posted 10 years ago

UnitySoft is rated 4.6 based on 4,776 reviews